Siemens iQ300 WM12N280HK User Manual And Installation Instructions

Siemens iQ300 WM12N280HK User Manual And Installation Instructions

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Washing machine
WM12N280HK
en
User manual and installation instructions
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Summary of Contents for Siemens iQ300 WM12N280HK

  • Page 1 Washing machine WM12N280HK User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   32 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 32 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   33 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 33 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   40 14.1 Activating the childproof lock ......... 40 14.2 Deactivating the childproof lock ......... 40 15 Basic settings......   41 15.1 Overview of the basic set- tings........ 41 15.2 Changing the basic set- tings........ 42 16 Cleaning and servicing ....    42 16.1 Tips on appliance care... 42 16.2 Cleaning the drum.... 42 16.3 Cleaning the detergent...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
  • Page 12: Installation And Connection

    en Installation and connection Remove any packaging and pro- Installation and connection 4 Installation and con- tective covers completely from the appliance. nection For the environmentally friendly Installation and connection disposal of the packaging materi- 4.1 Unpacking the appliance als, observe the information on the topic of Note: Please read the information in → "Disposing of packaging",...
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose. Note: Observe the draining heights. The draining heights are: minimum: 60 cm, maximum: 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a...
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
  • Page 20 en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description End of pro- Programme status gramme ⁠ Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 40 ⁠...
  • Page 22: Programmes

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description ⁠ Start / Re- ¡ Start Start, cancel or pause the pro- load gramme.
  • Page 23 Buttons en Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line.
  • Page 24 en Programmes ⁠ ⁠ ⁠ Less Ironing ⁠ ⁠ ⁠ Prewash ⁠ Spin Speed – –– ⁠ ⁠ (Rinse Hold) – ⁠ ⁠ varioSpeed Max. spin speed 1200 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Programmes en ⁠ ⁠ Less Ironing ⁠ ⁠ Prewash ⁠ Spin Speed – –– ⁠ (Rinse Hold) – ⁠ varioSpeed Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 26 en Programmes ⁠ Less Ironing ⁠ Prewash ⁠ Spin Speed – –– (Rinse Hold) – ⁠ varioSpeed Max. spin speed 1200 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en – ⁠ Less Ironing – – – ⁠ Prewash ⁠ Spin Speed – –– – (Rinse Hold) – – – ⁠ varioSpeed Max. spin speed 1200 1200 1200 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes – ⁠ Less Ironing – ⁠ Prewash ⁠ Spin Speed – –– – (Rinse Hold) – – ⁠ varioSpeed Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – ⁠ Less Ironing – ⁠ Prewash ⁠ Spin Speed – –– – (Rinse Hold) – ⁠ varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠ Less Ironing ⁠ Prewash ⁠ Spin Speed – –– (Rinse Hold) – ⁠ varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – ⁠ Less Ironing – ⁠ Prewash ⁠ Spin Speed – –– ⁠ (Rinse Hold) ⁠ ⁠ varioSpeed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 33: Laundry

    Laundry en Pull out the detergent drawer. a The display shows the remaining programme duration. a After the programme has ended, the display shows: "End". Start the first wash cycle or set the programme selector to Off switch off the appliance. → "Basic operation", Page 36 Laundry 11 Laundry...
  • Page 34: Sorting Laundry

    en Laundry – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following – Wash large and small items of criteria before washing. laundry together –...
  • Page 35: Detergents And Care

    Detergents and care products en Symbol Washing process Recommended pro- gramme ⁠ Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡...
  • Page 36: Detergent Dosage

    en Basic operation 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester. ¡...
  • Page 37: Setting A Programme

    Basic operation en Open the door. 13.2 Setting a programme Set the programme selector to the required programme. → "Programmes", Page 24 Make sure that the drum is empty. Load the laundry unfolded into the drum. Close the door. If necessary, adjust the pro- Ensure that there is no laundry gramme settings → Page 37.
  • Page 38: Adding Detergent And Care Product

    en Basic operation Insert the measuring aid. Push in the detergent drawer. 13.7 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press ⁠ Start / Reload. ▶ a The drum rotates and load detec- tion takes place.
  • Page 39: Adding Laundry

    Basic operation en 13.10 Adding laundry 13.12 Resuming the pro- gramme when the pro- Note: Please read the information in gramme status is Rinse the Safety → Page 4 and Preventing material damage → Page 10 sections Hold to ensure that you use the appliance Set the ⁠ Spin or Drain pro- safely.
  • Page 40: Switching Off The Appli- Ance

    en Childproof lock a The display shows ⁠ . 13.14 Switching off the appli- a The controls are locked. ance a The childproof lock remains active Turn the programme selector to even after the appliance has been switched off. 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must...
  • Page 41: Basic Settings

    Basic settings en Basic settings 15 Basic settings You can configure the appliance to meet your needs. Basic settings 15.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet)
  • Page 42: Changing The Basic Set- Tings

    en Cleaning and servicing 15.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
  • Page 43: Descaling

    Cleaning and servicing en Pull out the detergent drawer. Fit the insert and lock it into place. Press down on the insert and re- move the detergent drawer. Cleaning the opening for the deter- gent drawer. Press out the insert upwards from below.
  • Page 44: Cleaning The Drain Pump

    en Cleaning and servicing Slide a sufficiently large receptacle 16.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 45 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 46: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Insert the maintenance flap and Clean the water outlet hose and si- lock it into place. phon connecting piece. Close the maintenance flap. Reattach the water outlet hose and secure the connection point using the hose clamp. 16.6 Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon...
  • Page 47 Cleaning and servicing en Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 48 en Cleaning and servicing Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 49: Troubleshooting

    Troubleshooting en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting ⁠ The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow → Page 46. ▶ The tap is turned off. Turn on the tap. ▶...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The programme does → "Deactivating the childproof lock", Page 40 ▶ not start. ⁠ Finish in is activated. Check whether ⁠ Finish in is activated. ▶ → "Buttons", Page 22 Laundry is caught in the door. Open the door again. Remove any trapped laundry.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting The water is not drain- Immediate measure: Mix one tablespoon of fabric ▶ ing. softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent or fabric Too much detergent/fabric softener in the detergent softener drips off the drawer. seal and collects on When dosing liquid detergent and fabric softener, ▶ the door or in the seal observe the marking in the detergent drawer and fold.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. Connect- ing the water inlet hose Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
  • Page 57: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 17.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 44 Requirement: The drain pump is Detach the hoses. empty. → Page 44 ATTENTION! Escaping water may 18.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
  • Page 58: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 18.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 59: Customer Service

    Customer Service en Make a note of your appliance's de- Customer Service 19 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
  • Page 60 en Consumption values Consumption values 20 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 61: Technical Specifications

    Technical specifications en Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm ter inlet hose Length of the wa- 150 cm ter outlet hose Length of the 160 cm power cord Depending on the appliance spe- cifications...
  • Page 64 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.cn Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001577776* 9001577776 (010209)

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