Lexmark C760 Reference Manual page 29

Symptom
Toner specks
Toner rubs off the paper easily
when you handle the sheets
Gray
background
ABCDE
ABCDE
ABCDE
Uneven print
density
ABCDE
ABCDE
ABCDE
Ghost Images
ABCDE
ABCDE
ABCDE
ABCDE
Clipped images
(Some of the print is cut off on the
sides, top, or bottom of the paper.)
Cause
• The print cartridges are defective.
• The transfer roller is worn or
defective.
• The image transfer unit is worn or
defective.
• The fuser is worn or defective.
• Toner is in the paper path.
• The Type setting is wrong for the type
of paper or specialty media you are
using.
• The Texture setting is wrong for the
type of paper or specialty media you
are using.
• The Weight setting is wrong for the
type of paper or specialty media you
are using.
• The fuser is worn or defective.
• The Toner Darkness setting is too
dark.
• The print cartridges are defective.
• The print cartridges are defective.
• The transfer roller is worn or
defective.
• The image transfer unit is worn or
defective.
Toner level is low in the print cartridges. • Make sure the Paper Type setting is
Guides in the selected tray are set for a
different size paper than what is loaded
in the tray.
Print quality guide
Page 3 of 4
Solution
• Replace the print cartridges.
• Replace the transfer roller.
• Replace the image transfer unit.
• Replace the fuser.
• Call for service.
• Change Paper Type to match the
paper or specialty media you are
using.
• Change Paper Texture from Normal
to Smooth or Rough.
• Change Paper Weight from Plain to
CardStock (or other appropriate
weight).
• Replace the fuser.
• Select a different Toner Darkness
setting from the printer driver before
sending the job to print.
• Replace the print cartridges.
• Replace the print cartridges.
• Replace the transfer roller.
• Replace the image transfer unit.
correct for the paper or specialty
media you are using.
• Replace the print cartridges.
Move the guides in the tray to the
proper positions for the size loaded.