Cannot Scan To A Computer Over A Network; Fax Troubleshooting; Fax Troubleshooting Checklist - Lexmark Prospect Pro205 User Manual

Cannot scan to a computer over a network

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME
NETWORK
M
AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER

Fax troubleshooting

•
"Fax troubleshooting checklist" on page 128
•
"Cannot send faxes" on page 129
•
"Cannot receive faxes" on page 131
•
"Cannot run the fax software" on page 132
•
"Fax error messages on the printer control panel" on page 132
For detailed descriptions of common terms and tasks, see the following:
•
"Setting up the printer to fax" on page 65
•
"Faxing FAQ" on page 82

Fax troubleshooting checklist

Before you troubleshoot, use the following checklist to solve most fax problems:
•
Check the dial tone to make sure that the cable connections are correct and that the telephone line is working.
To check the dial tone:
1
Plug an analog telephone into the wall jack.
2
Listen for a dial tone through the telephone handset.
If you hear a dial tone, then the connections are correct and the line is working.
If you do not hear a dial tone, then check the other items on the checklist, and then listen for a dial tone after
checking each item.
•
Make sure that the devices are set up correctly according to your setup scenario in the "Setting up the printer to
fax" section.
•
Make sure that the cables are connected to the correct ports.
•
Make sure that the cables are securely plugged in.
Check the cable connections for the following hardware, if applicable:
–
Power supply
–
Telephone
–
Answering machine
–
VoIP adapter
–
DSL filter
–
Splitter
–
Cable modem
Troubleshooting
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