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in.touch techbook

Table of contents

Warnings � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� 2
Compatibility requirements � � � � � � � � � � � � �� � � � � � � � � � � � � � � � � � �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� 2
Overview � � � �� � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� � � � � � � � � � � � � � � � � � �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� 3
OEM installation � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� � 3
Connections � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� � � � � � � � � � � � � � � � � � � �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� � 4
Set up the in�touch system � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� 4
Connect your iDevice with your spa � � � � � � � � � � � � � � � � � � � � � � ��� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� � 5
Download application � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � � 5
Set the connection � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � � 5
Start the in�touch application � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � 6
Home page �� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � � 6
Spa section � �� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � � 7
Spa Experiences � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � 8
Start accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � 9
Stop accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � 9
Water temperature � � � � � � � � � � � � � � � � � � � � � � �� � � � � � � � � � � � � � � � � � �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� �� 9
Water Care � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� 10
Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� � � � � � � � � � � � � � � � � � �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� � 12
Error Management � � � � � � � � � � � � � � � � � � � � � � �� � � � � � � � � � � � � � � � � � �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� � 12
Updating in�touch � � � � � � � � � � � � � � � � � � � � � � � �� � � � � � � � � � � � � � � � � � �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� � 14
Troubleshooting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� � �� � 16
Specifications � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �� �� �� �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� 18
Regulatory Compliance Information � � � �� � � � � � � � � � � � � � � � � � � �� �� �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� 18
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Summary of Contents for Gecko In.Touch 0608-521012

  • Page 1: Table Of Contents

    in.touch techbook Table of contents Warnings  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� � �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� �� �� � �� �� �� �� ��     2 Compatibility requirements  �...
  • Page 2: Warnings

    Warnings WARNINGS:   Before installing or connecting the unit, please read the following� * FOR OpTIMUM pERFORManCE plEaSE CaREFUllY REaD THE ManUal BEFORE InSTallaTIOn� * InSTall THE MODUlE aT lEaST 12 InCHES (30 CM) aWaY FROM anY METal paRT OR   anY METal FOIl� * THE MODUlE SHOUlD BE InSTallED SO IT Can BE RElOCaTED UnDER THE Spa TO OBTaIn THE  OpTIMUM RECEpTIOn SpECIFIC FOR FInal InSTallaTIOn OF THE Spa In THE YaRD� * TO SaTISFY FCC RF ExpOSURE REqUIREMEnTS FOR MOBIlE anD BaSE STaTIOn TRanSMISSIOn  DEvICES, a SEpaRaTIOn DISTanCE OF 8 InCHS (20 CM) OR MORE SHOUlD BE MaInTaInED  BETWEEn THE In�TOUCH MODUlE anD pERSOnS DURIng OpERaTIOn� TO EnSURE  COMplIanCE, OpERaTIOn aT ClOSER THan THIS DISTanCE IS nOT RECOMMEnDED� * THE anTEnna(S) USED FOR THIS TRanSMITTER MUST nOT BE CO-lOCaTED OR OpERaTIng In  COnjUnCTIOn WITH anY OTHER anTEnna OR TRanSMITTER� Compatibility requirements In.touch module: Model: 0608-521012  In�TR-IT-p1-p2-p3-p4-CO Model: 0608-521011  In�TR-IT-p1-p2-p3-p4-p5 Spa controller compatible: aeware in�pac with compatible software revision In.touch application: Compatible with: ipod touch 3g - 4g ipad - ipad 2 iphone 3g - 3gS - 4 - 4S aeware®, gecko®, and their respective logos are Registered Trademarks of gecko alliance group� in�touch™, in�xm2™, and in�therm™, and their respective logos are Trademarks of gecko alliance group�   all other product or company names that may be mentioned in this publication are tradenames, trademarks or  registered trademarks of their respective owners�...
  • Page 3: Overview

    in.touch techbook Overview Model: 0608-521012 Model: 0608-521011 In�TR-IT-p1-p2-p3-p4-CO In�TR-IT-p1-p2-p3-p4-p5 "aC" enclosure keyings "aC" enclosure keyings "CO" enclosure keyings Fastening  Fastening  bracket bracket antenna area To spa pack antenna area To spa pack OEM installation The unit must be installed under the skirt, at least 12 inches (30 cm)  away from any metal component or structure�   This is necessary to ensure the proper transmission� In some cases, it will be necesssary to relocate the unit once  the spa is installed in the yard, to ensure the proper  signal transmission and distance� Install the in�touch so the module can be repositioned by spa owners to optimize   the signal strength in their yard� We recommend that you install the unit with #8 pan head screws� Here are suggestions for a successful installation: •  Install the unit as high as possible in the spa skirt, but keep it away from the spa frame if its metal�  •  Route the cable and leave some loose, so the in�touch can be moved in case of reception problems�  •  Installing the in�touch in a corner of the spa may help to avoid metalic components in proximity of   the in�touch�  •  The in�touch module should be installed as close as possible to the house to optimize the signal strength� It is  recommended to install the side of the spa with the in�touch module facing the house, to increase the signal�...
  • Page 4: Connections

    in.touch techbook Connections There are two different models of the in�touch module; one model has 5 ports to connect auxiliary keys “aC” and the  other has 4 ports for auxiliary keys plus a communication port “CO”� Those switches will turn the   corresponding accessories on and off� "aC" auxiliary switch ports p5/Blower or "CO" Communication  port expansion in�xm2 (or any aeware spa pack) Set up the in.touch system Turn off the power before connecting the in�touch to the aeware spa pack (in�xm2 or other compatible model)� Simply connect the in�touch to the aeware spa pack (See the illustration)� The cable of the in�touch module shoud be  connected to the CO port of the spa pack� Note: Before powering the aeware spa pack, make sure all accessories are linked to the bonding connector and  connected to the spa pack� Make sure that the spa pack door is closed, then turn on the breaker�  For more details, please refer to the techbook for your aeware spa pack� please refer to the web site in the section  in�touch to see the list of aeware spa packs compatible with the in�touch module�...
  • Page 5: Connect Your Idevice With Your Spa

    in.touch techbook Connect your iDevice with your spa The in�touch module has a built-in Wi-Fi transeiver that allows you to communicate with your favorite iOS devices�  The connection will be point-to-point (ad hoc mode) with your spa� The following steps will show you how to connect with your spa� in�touch module Download application The in�touch application has been designed to enhance your interaction with your spa� This app is waiting for you at  the app store — search for in�touch then click on it to install it�  Wi-Fi icon Set the connection On your iDevice, go to the Wi-Fi section of Settings�    The network named in�touch should appear on the list�   press on it to select the in�touch network� Once you've selected it, wait until the Wi-Fi icon appears on the top left  corner of the screen� This icon shows that your iDevice is now connected  to the network� please note that with some iDevices and different versions of the iOS,  the icon may not appear as connected even if it is connected�   after 30 seconds if it does not appear, make sure that the in�touch network    is checked and proceed to the next step�...
  • Page 6: Start The In.touch Application

    in.touch techbook Start the in.touch application Find the newly downloaded in�touch application, then tap on it to open it�  The page Configuring a Spa will then appear� Once you are connected to  the in�touch (described in the previous step), tap Done� You're now ready  to control your spa! Home page The in�touch home page is your portal to warm water  therapy�   Spa section On this page, you have access to the popular spa  Spa Experience section features you want: spa experiences for any mood,  easy access to each device on your tub, the industry’s  easiest water care management, temperature setting,  accessories section maintenance reminders, and new products and features  from your spa manufacturer� Water Temperature section When all accessories appear, your app and your in�touch  Water Care section are ready to be used� Maintenance section news section...
  • Page 7: Spa Section

    in.touch techbook Spa section The first section indicates your spa name� If you are in Demo Mode,   it displays Demo� Tapping on this section opens a spa menu� The spa menu lists all available spas� Each spa is displayed with its MaC  address and its name� You can select the spa that you want to control  from the list or tap on Demo to open the spa page in Demo Mode�  You can change the spa name by tapping on the blue arrow to open its  spa configuration page� In the spa details page,  •  you can rename your spa •  you have information about system software releases   (in�xm, in�therm)  •  you can rename all spa accessories...
  • Page 8: Spa Experiences

    in.touch techbook Spa Experiences Choose one of the pre-set experiences by tapping on it: Beach Party (all on), Gentle Movement (pumps, blower and lights on low), Kids (the  perfect mood for youngsters) or Relaxation (a silent soak)� To customize  your favorite setting, choose His or Hers, adjust the settings to your needs,  and save� Your customized profile will be ready to use every time, and  can be changed as needed� Save key Each accessory will start as it is configured in the spa experience that is  selected� For safety reasons, all accessories start with a delay to prevent  from overcharging the system� You will see the accessory icons turn on  one after another� Save spa experience: If you change the accessories programmed in a spa experience by  tapping on an accessory icon, a Save key appears and you have the  option to save the new program�...
  • Page 9: Start Accessories

    in.touch techbook Runtime icon Start accessories To start an accessory, tap on the icon� The icon will be grey and inactive  for few seconds before turning on and becoming animated� Icons on the  in�touch screen will reflect the speed or state of the devices running on  your spa� When an accessory is started, a runtime icon appears on the upper right  hand side of your screen� It indicates the remaining running time of  the accessory� When several accessories are running, the first selected  accessory fixes the runtime� Stop accessories You can stop an activated accessory by tapping on the accessory icon   one more time� For multi-speed accessories, tap again until the device  turns off� You can tap on the large button Tap here to turn all accessories off to turn  off all accessories at the same time� Water temperature The temperature screen allows you to modify the temperature of your  spa� It is also posible to override the water care by activating the Manual  Economy Mode� In economy mode the temperature setting will be  maintained 20°F* less than the set point� *Default pack value...
  • Page 10: Water Care

    in.touch techbook Water Care The Water Care section will help you set up your filtration and heating  settings� Choose from Away from Home, Beginner, Energy Savings, Super Energy Savings, and Weekender, depending on your need�  To modify a Water Care setting just tap on the blue arrow� It will open the  selected Water Care menu� In Energy Savings mode, the set point will be reduced by 20°F*, which  means that the heating system will not be engaged unless the temperature  falls to 20°F below the spa's set temperature� The filtration schedule shown on the screen will apply to the main  filtration pump, most likely pump 1� If your spa uses a circulation pump  configured to run 24 hours, the screen will show you the purge setting  instead of filtration� The purges are pre-programmed for a fixed number  of minutes, therefore the duration time will not appear on the screen, and  only the start time can be modified� You can return to the manufacturer settings by tapping on Factory Settings key� *Default pack value...
  • Page 11 in.touch techbook You can modify the programmed schedules by selecting one and  adjusting the schedule using the scroll wheel that appears� You have several possibilities to set the schedule (Mon-Fri, weekend only,  all week, or single days)� The schedules are recurrent and will be repeated  every week� The time and duration are set in 30 minute increments� Filtration schedule icon Heating schedule icon You can also add or delete a schedule by tapping the Edit button� Use the  heating and filtration buttons to add a new corresponding schedule that  you can configure as you wish� The Water Care key returns you to the Water Care menu�...
  • Page 12: Maintenance

    in.touch techbook Maintenance The in�touch will remind you to perform the required maintenance tasks  on your spa, such as rinse filter, clean filter� Each task has its own reminder  duration based on normal usage� The period can be changed by the  owner� Once the task is completed, the owner should press Completed to reset  the count down� Error Management If an error occurs in the spa, the error message will appear in the  maintenance area of the main screen�  Tap on the error to see the details�...
  • Page 13 in.touch techbook The next screen shows you the list of errors that are present in your spa� note that more than one error can occur at the same time and some  errors can be linked together� Solving one may resolve another�  Start at the top of the list, if there is more than one, and tap the error to get  details about how to troubleshoot it� Once you tap the error, a screen will show you the detailed explanation of  how to solve the problem�...
  • Page 14: Updating In.touch

    in.touch techbook Updating in.touch Updating your in�touch app will provide you with the latest features for controlling and using your spa� When your iDevice alerts you that your in�touch app needs to be updated, install it on your iDevice�   The latest version of in�touch will directly update the in�touch system� Follow instructions on the display   to complete the download� Upon opening, the app will alert you if your spa needs to be updated� You can select Update for an immediate start, or select Later� If you choose  to update at a later time, the app will remind you each time you open  in�touch, until it is up-to-date� note: Update your app each time you receive an update prompt from the  app store� For a successful update, keep your in�touch app connected to your spa  during the entire download cycle� The update could take several minutes�...
  • Page 15 in.touch techbook please let the update run until the Update Success alert appears� Tapping on Done will complete the update process and the app will  return to the spa control page� Your spa is now ready to use� If the update fails, the app will automatically try again several times�   If the update consistently fails, the Update Failure message will appear� See troubleshooting section for more information�...
  • Page 16: Troubleshooting

    Troubleshooting Wi-Fi Alert If your iDevice has communication issues with your in�touch module,  the in�touch app will display an alert message� Make sure you are within  range of the in�touch system before attempting to solve the problem�   network error:  The in�touch app has difficulty communicating with your in�touch� Don’t  do anything, it will try to connect to your in�touch again� If the alert does not disappear after 2 or 3 minutes, or if a Wi-Fi alert  appears during this delay, please close your in�touch app�   Open the app again�    Wi-Fi alert : Your iDevice is not connected to the in�touch network anymore�   please close your app, go to Settings on your iDevice to reconnect it to  the in�touch network� If the in�touch network isn’t available anymore,  please restart your in�touch module, reconnect your iDevice on the  in�touch network when it becomes available, and you will be able to  enjoy your spa with your iDevice again� If the problem persists, please contact gecko alliance for support�...
  • Page 17 Update failure Update Failure reason Action to resolve the issue The iDevice isn't connected to  get out of the in�touch application and completely close your app � go in the  in�touch network Settings of your iDevice, Wi-Fi menu, select the in�touch network and wait 30  seconds, then re-launch the in�touch application� If the in�touch network does  not apear in the Wi-Fi list, power down and power up the spa, wait 2 minutes   and check again� If problem persists change the in�touch module� Your iDevice closes due to low battery power Close your app, recharge your iDevice and try again� You close or put in background your app   Completely close your app� Open it again� Do not close your app during   during the update an update� You moved too far from the in�touch module,  Return near your spa, connect your iDevice to the in�touch network again and  your iDevice lost the in�touch connection re-open your app� an error occurs in files transfer and the max  Completely close your app and restart your spa before trying again� retry count is reached If the problem persists, please contact gecko alliance support for a unit replacement� note (1):   please, wait 2 minutes to let the Wi-Fi module re-established the in�touch network�   If the problem persists, please contact your spa dealer� note (2):   The three lEDs are flashing one after each other, in the order orange, red then green� note (3):  To close it: double press the main key of your iDevice to pull up the open applications� press and hold the icon until it jiggles, then tap on the x in the corner...
  • Page 18: Specifications

    in.touch techbook Specifications Environmental ratings: Humidity:  Up to 85% non condensing Operating temp.:  -20˚C (-4˚F) to +60˚C (-140˚F) Storage temp.:  -30˚C (-22˚F) to + 85˚C (185 ˚F) Regulatory Compliance Information United States Canada Contains IC: 8248a-g21ZEROg Contains FCC ID: W7OZg2100-Zg2101 This device complies with part 15 of the FCC Rules�   Europe Operation is subject to the following two conditions: The MRF24WB0Ma/MRF24WB0MB module has been  (1) this device may not cause harmful interference, and  certified for use in European countries� The following  (2) this device must accept any interference received,  including interference that may cause undesired  testing has been completed: operation� Test standard ETSI En 300 328 v1�7 �1 (2006-10): •  Maximum Transmit power This equipment has been tested and found to comply  •  Maximum EIRp Spectral Density with the limits for a Class B digital device, pursuant  to part 15 of the FCC Rules� These limits are designed  • ...

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