Customer Service Information - Pure Fun 9008SJ Manual

CUSTOMER SERVICE INFORMATION

Thank you for purchasing:
48-INCH SUPER JUMPER
KIDS TRAMPOLINE
MODEL# 9008SJ
If you have an issue with your item, do not return. Please report
items that are damaged or missing parts to the manufacturer GQ
Brands within three days of delivery. Contact customer service
at customerservice@gqbrands.com to open a ticket.
At GQBrands®, we want all of our customers to be completely
satisfied with their purchase. Take time to review the contents of
the product you have just received to make sure that all of the
parts are included. If you find that any parts are missing or
damaged, we will provide replacement parts at no charge within
30 days of purchase.
Please keep in mind that for select damaged part replacement
requests, we will require a photo for submission.
Please be sure to include the following information when you contact Customer Service:
YOUR NAME: __________________________________
YOUR MAILING ADDRESS: ________________________
YOUR EMAIL ADDRESS: _________________________
PRODUCT NAME: _______________________________
PRODUCT MODEL#: _____________________________
PART NUMBER _________________________________
LIMITED WARRANTY
Global Quality Brands® warrants this product to be free from defects in
workmanship and materials under normal use and conditions for a period
of 90 DAYS FROM THE DATE OF ORIGINAL PURCHASE. This Limited
Warranty is not transferable and is available only for the original
purchaser of the Product. The Company's obligation under this warranty
is limited to replacing or repairing the Product, at the discretion of the
company.
All warranty coverage extends only to the original retail purchaser from
the date of purchase, GQ Brands obligation under this warranty is limited
to replacing or repairing, at Global Quality Brands® option. All products
for which a warranty claim is made must be received by Global Quality
Brands® and accompanied by sufficient proof of purchase (photocopy of
the original store receipt, indicating the date of purchase). All freight and
handling fees are the responsibility of the consumer to pay, both to and
from Global Quality Brands®. All warranty claims must be preauthorized
by Global Quality Brands® pre-authorization can be obtained by calling
866-498-5269.
This warranty does not cover ordinary wear and tear, weathering, failure
to follow directions, improper installation, improper maintenance, or acts
of nature, (such as damage caused by wind, lightning, snow, water, or
ice) weather damage, damage caused by unauthorized repair work or
damage caused by improper use of the products are not covered by the
product warranty. No other warranty beyond that specifically set forth
above is authorized by GQ Brands®.
2
Please Note: In the interest of better quality and value, we are constantly
improving and updating our product information. Most up to date
manuals, warnings and product information can be found at:
https://www.globalqualitybrands.com/warnings
To register you product please visit:
www.globalqualitybrands.com/product-registration
or Scan code:
To order these parts, or if you have any other questions or
concerns about this GQBrands product, please contact
us at:
PureFun.Net
GQBrands®
Phone: 1-866-498-5269
Email: CustomerService@GQBrands.com
4401 Samuell Blvd, Ste 150, Mesquite, TX 75149
RETAILER WHERE PURCHASED:______________________
DATE OF PURCHASE: _________________________________
ORDER NUMBER: (If Available)___________________________
QUANTITY NEEDED: __________________________________
SERIAL NUMBER: (On frame of Product)
GLOBAL QUALITY BRANDS® IS NOT RESPONSIBLE OR LIABLE FOR
INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCT OR
OTHER DAMAGES WITH RESPECT TO ANY ECONOMIC LOSS, LOSS OF
PROPERTY, LOSS OF REVENUE OR PROFITS, LOSS OF ENJOYMENT OR
USE, COST OF REMOVAL, INSTALLATION OR OTHER CONSEQUENTIAL
DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE WARRANTY
EXTENDED HEREUNDER IS IN LIEU OF ALL OTHER WARRANTIES AND
GLOBAL QUALITY BRANDS®, SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE IS LIMITED IN ITS SCOPE AND DURATION TO THE TERMS SET
FORTH HEREIN. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG
AN IMPLIED WARRANTY LASTS. ACCORDINGLY, THE ABOVE LIMITATION
MAY NO APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE
TO STATE.
WHILE EVERY ATTEMPT IS MADE TO ENSURE THE HIGHEST DEGREE OF
PROTECTION IN ALL EQUIPMENT, WE CANNOT GUARANTEE FREEDOM
OF INJURY. THE USER ASSUMES ALL RISK OF INJURY DUE TO USE OR
INSTALLATION. ALL MERCHANDISE IS SOLD ON THIS CONDITION, WHICH NO
REPRESENTATIVE OF GQBRANDS® CAN WAIVE OR CHANGE.
GQBrands.com CustomerService@GQBrands.com 1-866-498-5269