Page 1 OPERATOR'S MANUAL VEHICLE MAINTENANCE VN, VHD, VAH Volvo d11H, d13H, AND D16H engines Volvo Trucks. Driving Success.
Page 3: Table Of Contents
Contents Operator's Manual Vehicle Maintenance VN, VHD ........1 Foreword ....................1 Warning Label Information................ 2 General Information ................3 Information For the Owner ................ 3 Federal Emission Requirements ..............5 Label Information .................. 26 Fuse and Relay Location................27 Safety Information .................
Page 4 Literature ................... 168 Service Assistance and Manuals .............. 168...
Page 5: Operator's Manual Vehicle Maintenance Vn, Vhd
All rights reserved. No part of this publication may be reproduced, stored in retrieval system, or transmitted in any forms by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of VOLVO Group North America, LLC.
Page 6: Warning Label Information
In the event that a label is damaged or missing the label must be replaced. Contact your authorized VOLVO Truck dealer for assistance regarding Warning and Advisory labels.
Page 7: General Information
Information For the Owner If there are questions on the maintenance and performance of your vehicle, please discuss them with your VOLVO Truck dealer. Your authorized dealer is required to have trained mechanics, special tools and spare parts to fully service your vehicle.
Page 8 VOLVO Trucks North America reserves the right to make changes at any time or to change specifications or design without notice and without incurring obligation. General...
Page 9: Federal Emission Requirements
Operator's Manual Vehicle Maintenance VN, VHD 5 Canada The same conditions that apply in the USA apply to Canada, with one exception. After the vehicle is sold to a retail customer, that is, the end user, the jurisdiction controlling the emission control devices becomes the province in which the vehicle is licensed.
Page 10 4 Any person who operates a fleet of motor vehicles following its sale and delivery to the ultimate purchaser. Note: For specifics of the prohibited vehicle/engine modifications refer to the VOLVO Bodybuilder documentation. Engines Other than VOLVO For specific information on engines other than VOLVO, refer to the engine vendors publications.
Page 11 The repair or replacement of defective parts will be made without charge for the cost of parts and, if repairs are made at an authorized VOLVO Trucks North America dealership, there will be no charge for labor. VOLVO Trucks North America’s obligation under this warranty is limited to the repair or replacement, at...
Page 12 Operator's Manual Vehicle Maintenance VN, Emissions Control System Warranty The following engine components are covered by the supplemental emissions control system warranty policy as required by the Federal code of emission regulations. • 1 Turbocharger Assembly Discharge Recirculation Valve • (DRV) (Heat Mode) VGT Actuator •...
Page 13 Note: In response to customer requests, VOLVO Trucks North America, may build vehicles with engines supplied by other manufacturers. In these cases, each engine manufacturer through its service organization, is responsible for emission control systems warranty on all parts of the engine assembly, as furnished.
Page 14 All warranty periods are calculated from the date-in-service of the new vehicle. The repair or replacement of defective parts will be made without charge for the cost of parts and if repairs are made at an authorized VOLVO dealership, there will be no charge for labor.
Page 15 4 Any person who operates a fleet of motor vehicles following its sale and delivery to the ultimate purchaser. Note: For specifics of the prohibited vehicle/engine modifications refer to the VOLVO Body Builders documentation. California Emission Control Warranty Statement...
Page 16 30 days. As the motor vehicle engine owner, you should also be aware that VOLVO may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications.
Page 17 Operator's Manual Vehicle Maintenance VN, VHD 13 Emission Control System Warranty The following engine components are covered by the supplemental emissions control system warranty policy as required by the Code of Federal Regulations, California Code of Regulations, and the regulations under the Canadian Environmental Protection Act, 1999.
Page 18 Operator's Manual Vehicle Maintenance VN, • Aftertreatment DEF Tank 19. Instrument Cluster (Repair of Heater/Sender microprocessor , OBD MIL, Real • Time Clock, Aftertreatment DEF Tank Aftertreatment DEF Tank Heater Gauge and, Aftertreatment DEF Tank • Aftertreatment DEF Tank Heater Low Level Indicator) Valve 20.
Page 19 VOLVO’s suggested retail price for parts replaced and labor charges based on VOLVO’s recommended time allowance and geographically appropriate hourly labor rate. Replaced parts and paid invoices must be presented at a VOLVO facility as a condition of reimbursement for emergency repairs performed elsewhere.
Page 20 Operator's Manual Vehicle Maintenance VN, 4. Use of Non-VOLVO Parts Use of replacement parts which are not the equivalent of VOLVO parts may impair the effectiveness of emission control systems. If other than VOLVO parts are used, the owner should obtain assurances that such parts are warranted by their manufacturer to be the equivalent of VOLVO parts in performance and durability.
Page 21 Operator's Manual Vehicle Maintenance VN, VHD 17 Emission Green House Gas Component Warranty (If Equipped) Trucks warrants certain individual greenhouse gas (GHG) components and controls of each new vehicle certified to the requirements of Chapter 40 of the United States Code of Federal Regulations, Part 1037. GHG certified vehicles are warranted to be designed, built, and equipped so they conform at the time of sale to the ultimate purchaser to the requirements of the Part and to be free from...
Page 22 Operator's Manual Vehicle Maintenance VN, Tires, Drive and Steer Only: The first 24 months or 38624 km (24,000 miles) of vehicle operation, whichever occurs first, and applying only to the first set of tires on the vehicle when delivered to the ultimate purchaser. Subject to the terms and conditions of the tire manufacturer’s warranty, excluding retreads.
Page 23 Operator's Manual Vehicle Maintenance VN, VHD 19 Covered Emission Components List: Qualifications and Limitations 60 Months or 160934 km (100,000 Miles) Electronic Control Module Engine, vehicle and transmission ECMs where they are part of the certified emissions control. See you Dealer for coverage identification.
Page 24 Operator's Manual Vehicle Maintenance VN, Covered Emission Components List: Qualifications and Limitations Drive and Steer Only: The first 24 months Tires or 38624 km (24,000 miles) of vehicle operation, whichever occurs first, and applying only to the first set of tires on the vehicle when delivered to the ultimate purchaser.
Page 25 VOLVO Trucks North America was designed, built and equipped to conform, at the time it left the control of VOLVO Trucks North America, with all applicable U.S. EPA Noise Control Regulations.
Page 26 Operator's Manual Vehicle Maintenance VN, Tampering with Noise Control System Federal law prohibits the following acts or the causing thereof: (1) The removal or rendering inoperative by any person, other than for purposes of maintenance, repair, or replacement, of any device or element of design incorporated into any new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in use;...
Page 27 Operator's Manual Vehicle Maintenance VN, VHD 23 Regulatory Compliance Acts that constitute tampering with the Noise Shielding and Insulation Devices: Removing or rendering inoperative the engine and/or transmission noise deadening panels, shields or insulating materials. Removing or rendering inoperative the cab-tunnel or hood noise insulating materials. Removing or rendering inoperative any vehicle body mounted sound insulation components and/or shields (cab or fender shields, skirts, wheel housing splash shields, etc.).
Page 28 Operator's Manual Vehicle Maintenance VN, Exhaust System WARNING Hot engine! Avoid all movable parts or hot engine parts, exhaust gases, and/or fluids. A hot engine, exhaust, and/or fluids can cause burns. Maintenance Make sure the exhaust system is intact. Inspect for damage, misalignment and/or leakage.
Page 29 Operator's Manual Vehicle Maintenance VN, VHD 25 Regulatory Compliance Acts that constitute tampering with the Air Intake/Air Induction System: Removing or rendering inoperative air intake/induction system components (filter, filter housings, ducts, etc.). Engine Control, EGR and Fuel Systems Acts that constitute tampering with Engine Control, EGR and Fuel Systems: Removing rendering inoperative, or modifying the engine control system such as the ECU, EGR system components, or fuel system components, in order to allow the engine to operate outside of the manufacturers specifications is not allowed and...
Page 30: Label Information
Operator's Manual Vehicle Maintenance VN, Label Information W1000211 VT Shown, VN and VHD Similar 1. Transmission 3. VIN/Major Type and Gear Components Located in the door frame B pillar. Pattern, and Exhaust Aftertreatment Systems (EATS) This information is located in the visor.
Page 31: Fuse And Relay Location
Operator's Manual Vehicle Maintenance VN, VHD 27 Fuse and Relay Location WARNING Always replace fuses and circuit breakers with the same current/amperage. Increasing fuse or circuit breaker rating may result in electrical circuit overheating and possible fire. CAUTION On sleeper models equipped with fluorescent lighting, there is a 3 AMP maximum fuse located in the lighting fixture.
Page 32 Operator's Manual Vehicle Maintenance VN, W3032984...
Page 33: Safety Information
Operator's Manual Vehicle Maintenance VN, VHD 29 Safety Information Proper Maintenance Procedure DANGER Before working on a vehicle, set the parking brakes, place the transmission in neutral, and chock the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious personal injury or death.
Page 34 Operator's Manual Vehicle Maintenance VN, WARNING DO NOT attempt to repair or service this vehicle without having sufficient training, correct service literature and the proper tools. Failure to follow this could lead to personal injury or making your vehicle unsafe. WARNING Diesel engine exhaust and some of its constituents are known to the state of California to cause cancer, birth defects and other reproductive harm.
Page 35 • DO NOT attempt repairs you do not understand. If you do not have the proper tools/knowledge to perform the repairs correctly, VOLVO recommends contacting your nearest VOLVO Truck dealer for all necessary repairs. •...
Page 36 30 psi (200 kPa) for cleaning purposes. Asbestos Information Note: The VOLVO engine and replacement parts for it shipped from the factory are asbestos free. VOLVO recommends the use of only genuine VOLVO spare parts. Never use any parts that contain or are thought to contain asbestos. Exposure to asbestos fibers can create serious health risks, including death.
Page 37: Injury Prevention
Operator's Manual Vehicle Maintenance VN, VHD 33 Injury Prevention Burn Prevention Engine Parts WARNING Hot engine. Keep yourself clear of all hot engine parts and/or fluids. A hot engine and/or fluid can cause serious burns. WARNING DO NOT raise the engine hood if you see or hear steam or coolant escaping from the engine compartment.
Page 38 Operator's Manual Vehicle Maintenance VN, Coolant WARNING Coolant may be combustible. Coolant leaked or spilled onto hot surfaces or electrical components can cause a fire. Clean up coolant spills immediately. W0001527 To prevent personal injury, do not climb up on the engine to remove the filler cap. Use a suitable, properly positioned ladder to reach the cap.
Page 39 Operator's Manual Vehicle Maintenance VN, VHD 35 Batteries WARNING Always wear eye protection when working around batteries to prevent the risk of injury due to contact with sulfuric acid or an explosion. WARNING Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.
Page 40 Operator's Manual Vehicle Maintenance VN, Fire or Explosion Prevention DANGER The diesel engine will operate on any fuel which enters the cylinder, whether it is from the injectors or from the air intake system. Therefore, if any solvent is used to flush out the air cleaner element, the engine may over speed during start-up.
Page 41 Make provisions for shutting off the engine intake air or fuel supply to stop the engine if there is an over speed on start-up after performing repair or maintenance on it. Contact your nearest VOLVO Truck dealer for any necessary air conditioning testing or repairs.
Page 42 Operator's Manual Vehicle Maintenance VN, Respiratory Hazard Prevention DANGER Exhaust gases contain carbon monoxide. Always run the engine outdoors or use a properly vented exhaust hose. Prolonged or excessive exposure may cause serious illness or death. WARNING Diesel engine exhaust and some of its constituents are known to the state of California to cause cancer, birth defects and other reproductive harm.
Page 43 W0001524 Never attempt adjustments or repairs while the engine is running, see your authorized VOLVO Truck dealer. Inspect the fan blade assembly before service for cracks or loose mounting before starting the engine. Never stand alongside a rotating fan assembly, particularly at high fan speeds.
Page 44: Engine Damage Prevention
DO NOT disable or bypass automatic alarm/shutoff circuits. They are provided to prevent personal injury and engine damage. Only properly trained and authorized VOLVO Service Technicians may attempt repairs on this vehicle.
Page 45 Operator's Manual Vehicle Maintenance VN, VHD 41 Engine Starting DO NOT start the engine or move any of the controls or disengage the parking brake if the warning tag DO NOT OPERATE is attached to the ignition key or located on the dash.
Page 46 Operator's Manual Vehicle Maintenance VN, Starting Aids DANGER DO NOT use ether or other combustible starting aids on any engine equipped with a preheater. If the engine is equipped with a preheater, introduction of ether or similar starting aids could cause a fire or explosion resulting in severe property damage, serious personal injury or death.
Page 47: Electric System Damage Prevention
Operator's Manual Vehicle Maintenance VN, VHD 43 Electric System Damage Prevention Electric and Electronic Systems WARNING Always wear eye protection when working around batteries to prevent the risk of injury due to contact with sulfuric acid or an explosion. W0001526 Never disconnect any charging unit circuit or battery circuit cable from the battery when the charging unit is operating.
Page 48 Operator's Manual Vehicle Maintenance VN, Electronic Engine Control System DANGER The engine uses high voltage to the electronic unit injectors. DO NOT come in contact with the unit injector terminals while the engine is running. An electric shock can cause an involuntary muscle spasm and cause loss of balance and falls leading to severe personal injury or death.
Page 49: Reporting Safety Defects
Contact VOLVO Trucks de Mexico by calling: 01 (800) 90 94 900 (within Mexico only) or 011-52-55-50-81-68-50, or by writing to: VOLVO Trucks de Mexico, S.A.
Page 50: General Engine Information
Operator's Manual Vehicle Maintenance VN, General Engine Information Engine Overview, D11H and D13H Left Side View W2006034 D13H Engine Shown, D11H Engine Similar 1. Breather Tube 9. Fuel Filter 2. Intake Manifold 10. Hand-Priming Pump 3. Air Compressor 11. Crankcase Ventilator 4.
Page 51: Engine Overview, D11H And D13H Right Side View
Operator's Manual Vehicle Maintenance VN, VHD 47 Engine Overview, D11H and D13H Right Side View W2006035 D13H Engine Shown, D11H Engine Similar 17. Exhaust Manifold 24. Venturi Pipe 18. Valve Cover 25. Oil Filters 19. Intake Air Heater (IAH) optional 26.
Page 52: Engine Overview, D16H Left Side View
Operator's Manual Vehicle Maintenance VN, Engine Overview, D16H Left Side View W2006037 1. Breather Tube 9. Fuel/Water Separator 2. Intake Manifold 10. Fuel Filter 3. Air Compressor 11. Hand-Priming Pump 4. Power Steering Pump 12. Alternator 5. Fuel Pump 13. AC Compressor 6.
Page 53: Engine Overview, D16H Right Side View
Operator's Manual Vehicle Maintenance VN, VHD 49 Engine Overview, D16H Right Side View W2006036 18. Exhaust Manifold 24. Coolant Filter 19. Valve Cover 25. Oil Filters 20. Intake Air Heater (IAH) 26. EGR Cooler 21. Thermostat 27. Oil Pan 22. Belt Tensioner 28.
Page 54: Engine Storage
Operator's Manual Vehicle Maintenance VN, Engine Storage Engine Storage If the vehicle must be parked for a period (more than 30 days), protect it as follows: 1 Drain the engine oil. 2 Fill up to the proper level with oil of the recommended quality and viscosity. 3 Fill up the fuel tanks with the recommended grade of fuel.
Page 55: Maintenance And Service
Operator's Manual Vehicle Maintenance VN, VHD 51 Maintenance and Service Maintenance Hazards DANGER Before working on or inspecting a vehicle, set the parking brakes, place the transmission in neutral and chock the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious personal injury or death.
Page 56 Operator's Manual Vehicle Maintenance VN, Component Operation Km (Miles)/Maximum Months/Hours Coolant Filter (D11, Change 80 000 (50,000) or 6 months, D13 and D16) whichever comes first Coolant Filter, Change 240 000 (150,000) or 12 months, Extended Life (ELC) whichever comes first (D11, D13 and D16) Coolant Conditioner Change...
Page 57 Operator's Manual Vehicle Maintenance VN, VHD 53 Component Operation Km (Miles)/Maximum Months/Hours Aftertreatment Clean 240 000 Km (150,000 miles) Hydrocarbon Doser or 4,500 hours, whichever comes first Service Aftertreatment DPF Clean Vocational Application Ignition Electrode 240 000 (150,000 miles) or 4,500 and nozzle(DPF hours, whichever comes first Spark Assisted...
Page 58 Operator's Manual Vehicle Maintenance VN, Pre-Trip Inspection Quick List Take your time going through the pre-trip inspection. Remember that a careful pre-trip inspection saves time by eliminating unscheduled stops for correcting a faulty item. The following information has been provided by the American Trucking Association as developed by the D.O.T.
Page 59 Operator's Manual Vehicle Maintenance VN, VHD 55 Inspect the vehicle in a circular manner. Approaching the Vehicle • Check under the vehicle for oil, fuel, coolant leaks or other signs of damage. • Check body surfaces for signs of breaks or damage. Preparation •...
Page 60 Operator's Manual Vehicle Maintenance VN, Condition of Front Axle and Steering System, Left Side • No loose, worn, bent, damaged or missing parts. Engine Compartment, Left Side • Check coolant hose condition. • Check condition of fan drive belts. • Check engine and surrounding areas for coolant, oil and fuel leaks. •...
Page 61 Operator's Manual Vehicle Maintenance VN, VHD 57 • Check condition of wheel rim. Especially look for cracks, missing lock rings, bent or broken studs, missing clamps or lug nuts. • Check condition of tire: properly inflated, no serious cuts, bulges, tread wear or any signs of misalignment;...
Page 62 Operator's Manual Vehicle Maintenance VN, • Frame and cross members: no bends, cracks or breaks. DPF/SCR check hoses and fittings for leaks. • Air tubing and electrical wiring: secured against snagging and chafing. Step 5: Right Rear Vehicle Area Dual Wheels, One or Two Axles •...
Page 63 Operator's Manual Vehicle Maintenance VN, VHD 59 Step 7: Coupling System Area Fifth Wheel • Securely mounted to the frame. • No missing or damaged parts. • Check that trunnion and plate are properly lubricated. Sliding Fifth Wheel • Mechanism not worn, bent, damaged or parts missing. •...
Page 64 Operator's Manual Vehicle Maintenance VN, • Check slack adjusters and chamber push rod travel. With brakes applied or released, look for conspicuously different positions of the slack adjusters for proper brake adjustment.. • Check spring brakes. Condition of Visible Components •...
Page 65 Operator's Manual Vehicle Maintenance VN, VHD 61 • Check condition of warning triangles, fire extinguisher and flares. • Adjust the seat. Check mirror adjustment. • Check safety belts for function and damage. • Apply service brakes. After initial drop, pressure should hold steady, or increase slightly, with engine at idle.
Page 66 Operator's Manual Vehicle Maintenance VN, • Crank handle present and secured. • If power operated, no air/hydraulic leaks. Spare Wheel(s) • Carrier or rack not damaged. • Spare wheel securely mounted in rack. • Tire and wheel condition adequate for a spare: proper size, properly inflated. Lights and Reflectors •...
Page 67 Operator's Manual Vehicle Maintenance VN, VHD 63 • Condition of brake drums. With brakes released, look for a noticeable gap between lining and drum. (This check cannot be made if dust covers are in place.) For additional information on the disc brake check refer to “Disc Brake Check”, page 121.
Page 68 Operator's Manual Vehicle Maintenance VN, • Axle alignment. • Condition of torque rod arms. • If equipped with sliding axles, check position and alignment. Look for damaged, worn or missing parts, all locks present, fully in place and locked. • Flexible air tubing not cracked, cut, crimped or otherwise damaged. It should be secured against tangling, dragging and chafing.
Page 69 Operator's Manual Vehicle Maintenance VN, VHD 65 • Test trailer hook-up by slowly pulling while applying the trailer brakes with the trailer brake hand control valve. • Test the service brakes before leaving the parking area. • Test parking brakes by stopping on a 20% grade and applying the parking brakes.
Page 70 DO NOT OVERFILL. Note: Oil and filter change intervals in this manual pertain to components built by VOLVO Truck. For information concerning oil and oil filter change intervals for vendor components, refer to the specific vendor component service literature.
Page 71 Operator's Manual Vehicle Maintenance VN, VHD 67 • Check the U-bolt torque on the VOLVO air suspension at the end of the first 1600 Km (1000 miles). After the First 5000 Kilometers (3000 Miles) or Before 6400 Kilometers (4000 Miles) or Before 3 to 4 Months •...
Page 72: Cooling System
Clean up coolant spills immediately. CAUTION VOLVO Trucks North America does not recommend using plain water in the cooling system. Water alone is corrosive at engine operating temperatures and does not provide adequate boiling protection. The engine may develop corrosion and cavitation problems in the engine and radiator, and the boiling point of the coolant is lowered compared to a proper antifreeze and water mixture.
Page 73 Operator's Manual Vehicle Maintenance VN, VHD 69 The main purpose of coolant is to transport heat from the hot parts of the engine to the radiator and to protect the cooling system from corrosion. In addition to this, the coolant must: •...
Page 74 Operator's Manual Vehicle Maintenance VN, Freeze Protection Down To: Percentage of Antifreeze in Mixture 25°C (13°F) 30°C (22°F) 38°C (36°F) 46°C (51°F) A well functioning and maintained cooling system is as important to the engine as performing regular oil changes or using good fuel. To get the best result use quality products and service the system at the correct intervals.
Page 75 Operator's Manual Vehicle Maintenance VN, VHD 71 Regular Coolant Change Interval Coolant SCA level must be tested at least twice per year or whenever coolant loss occurs. For maximum coolant system efficiency, test the system at every engine oil change interval, every 1,000 hours or every 6 months (whichever comes first). For proper SCA levels, consult Service Manual.
Page 76 Operator's Manual Vehicle Maintenance VN, Extended Life Coolant Filter Change Interval WARNING Hot engine. Keep clear of all hot engine parts and fluids. A hot engine and fluids can cause serious burns. CAUTION DO NOT use a filter that contains SCA. Damage to components can result.
Page 77: Fuel System
Operator's Manual Vehicle Maintenance VN, VHD 73 Fuel System Fuel Safety Reminders DANGER A diesel engine will operate on any fuel which enters the cylinder, whether it is from the injectors or from the air intake system. Therefore, if any solvent is used to flush out the air cleaner element, the engine may over speed during start-up.
Page 78 Use of fuel additives to compensate for the lower sulfur content is NOT recommended by VOLVO Trucks North America. The proper selection of fuel is essential for good economy, performance and engine life.
Page 79 Operator's Manual Vehicle Maintenance VN, VHD 75 Cetane Number Direct injected diesel engines require a minimum cetane number of 43 under normal starting conditions. Fuel with a higher cetane value may be required for high-altitude or cold-weather operation. Filtration Fuel should be clean and free of contamination. Clean fuels should have no more than 0.05% of sediment and water.
Page 80 Operator's Manual Vehicle Maintenance VN, Supplemental Fuel Enhancers CAUTION Supplemental additives are not recommended because of a high risk of injection system problems or engine damage. There are many aftermarket products available today which are intended to be added by the customer. They generally increase operating cost without providing benefits. Included are a variety of independently marketed products which claim to be: •...
Page 81 • Used lubricating oil VOLVO Trucks North America does not recommend the use of any type of used lubricating oil as an extender in the diesel fuel. Used lubrication oil contains solids and acids from the combustion process that can severely corrode parts of the injection system, resulting in reduced power and higher maintenance cost over time.
Page 82 As a result, VOLVO does not warrant the engine will conform to applicable Federal or California emissions limits when operated on, or having been operated on, biodiesel or other alternative fuels that are not substantially similar to specified test fuels used for certification.
Page 83 Operator's Manual Vehicle Maintenance VN, VHD 79 Fuel Filters A primary fuel filter can be located on the engine or remote mounted on the frame rail. This filter consists of a filter cartridge, a water separation bowl and may have a fuel heater built in.
Page 84 Operator's Manual Vehicle Maintenance VN, W2006061 D16H Engine-Mounted Fuel Filters...
Page 85 Operator's Manual Vehicle Maintenance VN, VHD 81 W2003931 Chassis Mounted Primary Fuel Filter (Optional) For priming the fuel system, see “Priming the Fuel System”, page 111. Replacing Fuel Filters Note: When draining the fuel filters, collect the waste in a fuel-safe container. Always dispose of fuel according to Federal or local regulations.
Page 86 Operator's Manual Vehicle Maintenance VN, Maintenance Note: When draining the fuel tank, collect the waste in a fuel safe container. Take the drained fuel and water to a recycle or waste management center. Open the drain at the bottom of the fuel tank approximately every 50 000 Km (30,000 mi) or 300 hours, to drain off any water and/or sediment.
Page 87 Operator's Manual Vehicle Maintenance VN, VHD 83 Fuel/Water Separator Chassis Mounted Fuel Tank Ventilation Filter There are two different ventilation filters available tank mounted or stanchion exhaust bracket mounted. Attached to the fuel tank support bracket is the fuel tank ventilation filter. The purpose of this component is to filter out contaminants that can enter the fuel tank from the vent lines.
Page 88 Operator's Manual Vehicle Maintenance VN, Exhaust Stanchion Mounted – Fuel Tank Ventilation Filter The fuel tank ventilation filter is added to the fuel tank vent lines and mounted on the stanchion exhaust bracket at the right side of the truck. This is for extremely dusty applications.
Page 89 Operator's Manual Vehicle Maintenance VN, VHD 85 Fuel/Water Separator Chassis Mounted Water and large contaminants fall to the bottom of the body and can be drained away. Dispose of the drained water/fuel in an environmentally safe manner. Note: DO NOT drain the water separator bowl while the engine is running. Note: Drain the filter water trap daily.
Page 90: Engine Oil
For additional information about oil change intervals, see your VOLVO Truck dealer. Also, refer to Bulletin 175-60, Oil and Filters, VOLVO Components. For a complete list of approved oils, see your VOLVO Truck dealer. Also, refer to Bulletin 175-61, Approved Oils, VOLVO Components.
Page 91 CAUTION VOLVO branded oil filters are designed to provide the proper level of filtration and protection for VOLVO engines. Filters that do not meet the same stringent requirements may void engine warranty.
Page 92 Operator's Manual Vehicle Maintenance VN, W2006060 D16H Oil Filters...
Page 93 Synthetic oils are offered by some oil suppliers as an alternative to the traditional, petroleum based oils for engines. These oils may be used in VOLVO engines, provided they meet the quality levels specified on the previous pages, that is: both VDS-4 and EO-O Premium Plus.
Page 94 Operator's Manual Vehicle Maintenance VN, Oil Additives CAUTION Extra oil additives must never be added to any engine oil used. Additives such as break-in oils, top oils, graphitizers, and friction reducing liquids are not necessary and may even harm the engine. Using oils to the quality standards recommended in this manual makes the use of extra oil additives unnecessary, as these oils already contain a balanced treatment of additives.
Page 95 Operator's Manual Vehicle Maintenance VN, VHD 91 Oil Change WARNING A hot engine or engine oil can be dangerous. Serious burns can result from contact with a hot engine or oil. Take precautions when draining the oil. Wear gloves or let the engine cool down before draining.
Page 96 CAUTION VOLVO-branded oil filters are designed to provide the proper level of filtration and protection for VOLVO engines. Filters that do not meet the same stringent requirements may cause unsatisfactory results. 1 Coat the filter gasket with oil.
Page 97 Operator's Manual Vehicle Maintenance VN, VHD 93 Checking Oil Level CAUTION DO NOT let the oil level fall below the marking on the dipstick. DO NOT overfill so the level is above the upper marking on the dipstick. This could lead to excessive oil temperature and/or poor crankcase breather performance.
Page 98: Engine Air Filter
Operator's Manual Vehicle Maintenance VN, Engine Air Filter CAUTION Continued operation with the gauge showing in the red may cause damage to the engine. Operating the engine with a damaged filter allows dust to pass directly into the engine, causing damage. Replace damaged or clogged filters. The engine air filter is monitored by a pressure restriction gauge mounted on the air filter housing.
Page 99 Operator's Manual Vehicle Maintenance VN, VHD 95 W2003946 W2003945...
Page 100: Exhaust Aftertreatment System
Operator's Manual Vehicle Maintenance VN, Exhaust Aftertreatment System DANGER CAUTION The SCR/DPF shield should not be The Diesel particulate filters and their removed while the vehicle is in use. components, can not be moved or Also, only remove the shield, once the altered from the OEM installation in vehicle is out of use and the SCR/DPF any fashion.
Page 101 The DPF system reduces the unwanted elements to a more acceptable level defined in the regulations. There are multiple methods of reducing these emissions. VOLVO has selected to use a Diesel Oxidation Catalyst (DOC) with a catalyzed diesel particulate filter. The other uses a diesel particulate filter of a different kind without a DOC and in its place uses a combustion chamber to heat the exhaust mixture thus causing active regeneration.
Page 102 Operator's Manual Vehicle Maintenance VN, Aftertreatment Hydrocarbon Dosing System W2064634 The aftertreatment hydrocarbon dosing system is a part of the exhaust aftertreatment system and is used to increase the exhaust gas temperature (EGT) needed for the aftertreatment system. The dosing system allows diesel fuel to be injected into the exhaust system of the engine to increase the amount of hydrocarbon (HC) released.
Page 103 Operator's Manual Vehicle Maintenance VN, VHD 99 Selective Catalytic Reduction (SCR) Selective Catalytic Reduction (SCR) is an emissions-reduction technology with the ability to deliver near-zero emissions of nitrogen oxides (NOx), a smog-causing pollutant and greenhouse gas. SCR's performance has been proved in millions of mi of real-world truck operations in other countries, as well as in long-term field tests in the U.S.
Page 104 D11/D13 engines and larger size for the D16 engine. The VOLVO SCR system is simple and effective, with few components. It consists of a Aftertreatment DEF tank positioned near the standard diesel tank, plus a Aftertreatment DEF pump, Aftertreatment DEF Dosing unit and SCR catalyst.
Page 105 Operator's Manual Vehicle Maintenance VN, VHD 101 Diesel Exhaust Fluid (DEF) Diesel Exhaust Fluid (DEF) is a reactant that's key to the SCR process. It's a nontoxic, aqueous solution of urea and water. Urea is a compound of nitrogen that turns to ammonia when heated.
Page 106 Operator's Manual Vehicle Maintenance VN, Diesel Exhaust Fluid (DEF) Handling When handling DEF solution, it is important that electrical connectors to be connected or well encapsulated. Otherwise there is a risk that the DEF will cause oxidation that cannot be removed. Water or compressed air do not help, since DEF quickly oxidizes metal.
Page 107 Operator's Manual Vehicle Maintenance VN, VHD 103 Diesel Exhaust Fluid (DEF) Consumption DEF consumption is related to fuel consumption. A highway truck may travel 225-300 mi or more on one gallon of DEF. A gauge much like a fuel gauge will indicate the level of DEF in the tank.
Page 108: Fan And Auxiliary Drive Belts
Operator's Manual Vehicle Maintenance VN, Fan and Auxiliary Drive Belts WARNING Hot engine. Keep yourself clear of all hot engine parts and/or fluids. A hot engine can cause serious burns. All engine belts should be checked at each service point. Inspect for cracked or frayed material.
Page 109 Operator's Manual Vehicle Maintenance VN, VHD 105 W2005874 Drive Belt Routing Label...
Page 110 Operator's Manual Vehicle Maintenance VN, W2005875 Drive Belt Routing Label Location...
Page 111: Turbocharger And Charge Air Cooler
Operator's Manual Vehicle Maintenance VN, VHD 107 Turbocharger and Charge Air Cooler DANGER If oil leaks internally from the turbocharger to the engine intake, the oil acts as a fuel. Watch for excessive exhaust smoke. DO NOT operate engine until problem is corrected.
Page 112 Over time, there may be a build-up of dirt, mud, insects, etc., between the radiator and charge air cooler. Inspect for build-up and contact your authorized VOLVO Truck dealer, if necessary. Over time, dirt and insects will accumulate between the fins of the radiator, air conditioning condenser and charge-air-cooler.
Page 113 Operator's Manual Vehicle Maintenance VN, VHD 109 W2001496 Cleaning Charge Air Cooler and Radiator (typical radiator shown) Inspect the charge air cooler for cracks at every inspection. DO NOT operate the vehicle with a damaged or broken charge air cooler. To do so would void the warranty and the engine will not meet emission regulation requirements.
Page 114: Fuel System Service
Operator's Manual Vehicle Maintenance VN, Fuel System Service Changing the Primary Fuel Filter WARNING To avoid potential fire hazard, DO NOT service any part of the fuel system while smoking or in the presence of flames, sparks, or hot surfaces, or when working on an operating engine.
Page 115 Operator's Manual Vehicle Maintenance VN, VHD 111 Priming the Fuel System The fuel system will need to be bled if: • The vehicle has run out of fuel. • The engine has not been running for an extended period of time. •...
Page 116 Operator's Manual Vehicle Maintenance VN, W2006062 D11H and D13H Primer Pump (D11H shown, D13H similar) 1 Unlock the hand pump by turning the handle counterclockwise. 2 Prime the system by moving the primer pump in an up and down pumping motion. Avoid putting any side load on the pump or causing a binding condition.
Page 117 Operator's Manual Vehicle Maintenance VN, VHD 113 Water In Fuel You can only drain the water in the fuel when there is a high water level in the fuel filter housing, the engine is not running, the vehicle is stationary and the parking brake is applied.
Page 118: Transmission, Clutch And Rear Axle Maintenance
Operator's Manual Vehicle Maintenance VN, Transmission, Clutch and Rear Axle Maintenance Transmission Note: Always dispose of oil according to Federal or local regulations. Used oil disposed of in nature or waterways contaminates our drinking water and kills wildlife. Take all used oil to a recycling or waste collection center. Transmissions should not be operated consistently at temperatures above 120 °C (250 °F).
Page 119 Operator's Manual Vehicle Maintenance VN, VHD 115 Clutch Check the fluid level in the clutch fluid reservoir. The fluid level should be between the level marks on the reservoir. If fluid needs to be added, use brake fluid, DOT 4. W2006043 1.
Page 120 Driveshaft separation may cause loss of control of the vehicle resulting in severe personal injury or death. Periodic inspection, lubrication, and maintenance of the driveshaft may be required. Contact your local authorized VOLVO Truck dealer. Rear Axle Checking and Draining Differential Oil Check the oil level through the top plug.
Page 121: Steering And Brakes Maintenance
Operator's Manual Vehicle Maintenance VN, VHD 117 Steering and Brakes Maintenance Steering System Excessive play in the steering system is checked by turning the steering wheel while the engine is stopped. With the front wheels pointing straight ahead, turn the steering wheel until the front wheel starts moving.
Page 122 Change the filter every year or more often if necessary. If the fluid has darkened, it indicates that the power steering system is running hotter than normal and the fluid is overheating. Take the vehicle to a VOLVO Truck dealer for troubleshooting the overheating and to have the fluid changed.
Page 123 If any problems occur, have them investigated immediately by an authorized service facility. Note: Your vehicle may be equipped with air disc brakes. If so please contact your nearest VOLVO dealer for service and maintenance information...
Page 124 The coalescing air dryer filter needs to be replaced every twelve months. Dryer manufacturers recommend changing the cartridge every 2 to 3 years but the intervals need to be adjusted for vehicle application. In some climates, the cartridge may have to be changed every year. See your authorized VOLVO dealer.
Page 125 If the brakes are deemed serviceable and all other inspections are satisfactory then the vehicle is ready for use. If the brakes or any part of the vehicle covered in the pretrip inspection are deemed inoperable, take the vehicle for service at a VOLVO certified dealer.
Page 126 Operator's Manual Vehicle Maintenance VN, W5082347 Brake Pad Wear Indicator 1. New Condition 2. 25% Wear 3. 50% Wear 4. 75% Wear Note: If the brake pad wear indicator shows 75% or more wear then the pads require further inspection or replacement.
Page 127: Electrical System Maintenance
The electrolyte level on maintenance free batteries cannot be checked. Periodically, the condition and the state-of-charge of each battery should be checked by a VOLVO Truck dealer. Maintenance free batteries DO NOT require any attention other than keeping them clean and firmly clamped in place in their respective trays. Keep the cable connections clean and tight.
Page 128 Operator's Manual Vehicle Maintenance VN, W3001022 Battery Terminals When disconnecting battery terminals, always disconnect the ground terminal first. When reconnecting, always connect the ground terminal last. Disconnecting battery cables may result in a loss of preset radio controls, radio programming and require refreshing.
Page 129 (calcium chloride and magnesium chloride) on the roadways. VOLVO recommends coating all high amperage (positive and ground) exposed electrical connections at a minimum of every 6 months or, whenever the connector has been disassembled.
Page 130: Tires, Wheels And Hub Maintenance
Operator's Manual Vehicle Maintenance VN, Tires, Wheels and Hub Maintenance Wheel Safety Information DANGER DO NOT attempt to repair wheels or tires unless you are trained and equipped to do so. Wheel and tire assemblies cannot be worked on without proper tools and equipment.
Page 131 Operator's Manual Vehicle Maintenance VN, VHD 127 DANGER DO NOT install tires with a load rating that is less than stated on the Certification Label in the door frame. The tire could be unintentionally overloaded, leading to an accident, causing serious personal injury or death. DANGER DO NOT use mismatched tires on the same axle.
Page 132 Check front and rear wheel nut tightness with a torque wrench. All disc wheels for VOLVO vehicles have a tightening torque of 610 Nm (450 ft-lb). Tighten the nuts in the correct sequence. Inspect bolts and nuts for signs of wear or cracks. Make sure that the bolts are not bent.
Page 133 Operator's Manual Vehicle Maintenance VN, VHD 129 Tire Inflation and Wear WARNING DO NOT operate the vehicle with under-inflated tires. Always keep your tires inflated to the manufacturers recommendation. Increased flexing in the tire sidewall produces heat. The heat can build to the point of blowing the tire out causing an accident.
Page 134 Dual mounted wheels should always be of the same type and diameter (maximal diameter difference allowed is 6 mm [1/4 in]). VOLVO Trucks North America is committed to repair procedure 642 (RP 642), American Tire Association (ATA) and The Maintenance Council (TMC).
Page 135 Operator's Manual Vehicle Maintenance VN, VHD 131 Typical Wear Patterns Incorrect Air Pressure A. Air pressure too high gives rapid wear in the middle. B. Air pressure too low gives rapid shoulder wear. T1006457 Incorrect Camber Incorrect camber gives abnormal wear on one half of the tire. T1006458...
Page 136 Operator's Manual Vehicle Maintenance VN, Incorrect Toe and Axle Alignment A. Incorrect toe-in B. Incorrect toe-out C. Out-of-line axle D. Steering arm defect T1006459 Dual Wheel Mounting A. Excessive road camber, different types of tire, different circumference or off-center loading give faster wear on one tire. B.
Page 137 Operator's Manual Vehicle Maintenance VN, VHD 133 T1006718 Incorrect Caster and Imbalance A. Caster angle B. Imbalance Also rapidly wears the mechanical parts of steering linkage, kingpin and wheel bearing. T1006460...
Page 138 Operator's Manual Vehicle Maintenance VN, Cuts in the Tire Tread A. Cuts B. Flaking cuts C. Rubber flaking Cuts are due to poor roads, air pressure too high or incorrect tire type. T1006720 Cuts in the Tire Tread A. Cuts B.
Page 139 Operator's Manual Vehicle Maintenance VN, VHD 135 Spot Wear Sudden braking, locking brakes or out-of-round brake drums give spot wear. T1006721 Feathered Edges Normal occurrence on non-driving wheels on good roads and high mileage. T1006722...
Page 140 Operator's Manual Vehicle Maintenance VN, Cupping Cupping is a normal occurrence that depends on the tread pattern; the higher the load, the greater the wear. T1006723...
Page 141 SAE 30 or 15W40. The oil can be either petroleum based or synthetic (synthetic should not be used for the VOLVO axle). Axle oil, API GL-5, SAE 75W-90, can also be used. There are no set change intervals for hub lubrication. The only requirement is that if the hub is opened, the lubricant must be changed.
Page 142 Operator's Manual Vehicle Maintenance VN, Unitized Front Hubs The non-tapered axle hubs are sealed with lubricant inside the hub and do not require lubrication. W1000213 Unitized Hubs, Non-Tapered Axle End...
Page 143 Operator's Manual Vehicle Maintenance VN, VHD 139 W1000212 Tapered Axle End...
Page 144: Chassis Maintenance
Operator's Manual Vehicle Maintenance VN, Chassis Maintenance Springs Note: This work is best performed by a VOLVO Truck dealer or other service outlet having the proper equipment. The spring package is fastened to the axle beam with U-bolts. It is important that the U-bolt nuts are properly tightened.
Page 145 Operator's Manual Vehicle Maintenance VN, VHD 141 Spring Bushings When lubricating the springs, lift the axle off of the floor, suspend the frame with axle stands and lower the axle. The spring bushings are now in the position where grease can be added to the contact surfaces. If the spring bushings are greased without taking the load off, high wear and lower lifetime will occur because grease is not able to reach the contact surfaces.
Page 146: Cab Maintenance
Operator's Manual Vehicle Maintenance VN, Cab Maintenance Doors The door lock mechanism should be greased annually using white grease. Lubricate the door lock cylinder with liquid graphite annually, or more often in climates with a lot of snow and salt on the roads. Coat the door stop arm with white grease annually. On wet and salted roads, road spray can enter the door lock key cylinder.
Page 147 Operator's Manual Vehicle Maintenance VN, VHD 143 Hood The hood latch mechanism should be greased with white grease yearly. If the mechanism is hard to work or binds, the latch should be cleaned before greasing. W8003841 Rust Protection The rust protection applied when the cab was produced is adequate for normal use and service.
Page 148 Operator's Manual Vehicle Maintenance VN, Cab Air Filter Air going into the cab passes a filter located on the right, front side of the cab. Remove the filter and check it every 19 200 Km (12,000 mi). The filter should not be cleaned and reused.
Page 149 Operator's Manual Vehicle Maintenance VN, VHD 145 Paint and Brightwork Care CAUTION When using a pressure washer to clean the vehicle, do not direct the spray at electrical components in the engine compartment such as the alternator, starter and compressors. Water spray from pressure washers can damage electrical components.
Page 150 Operator's Manual Vehicle Maintenance VN, Stainless Steel Stainless steel will rust if exposed to salt for too long. Wash frequently, especially during the cold season, to remove salt-laden snow and ice. If rust appears, wash the surface and use a rubbing compound to remove the rust. Apply a coat of wax as a finish (do not wax parts that get hot, such as exhaust pipes, etc.).
Page 151 Suede-like upholster can be cleaned with a soft cloth and mild soap solution. Leather Care VOLVO's Leather upholstery is manufactured with a protectant to repel soiling. Over time, sunlight, grease and dirt can break down the protection. Staining, cracking, scuffing, and fading can result.
Page 152: Lubrication
Operator's Manual Vehicle Maintenance VN, Lubrication Chassis Lubrication DANGER Before working on or servicing a vehicle, set the parking brakes, place the transmission in neutral and chock the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious personal injury or death. General lubrication includes lubricating all the grease fittings in the drivetrain, front and rear suspensions, power steering, and front axle, using a grease gun.
Page 153 Operator's Manual Vehicle Maintenance VN, VHD 149 Lubrication Chart W1055585...
Page 154 Note: The rock guard will have to be onto the brake linings. removed (if equipped). Steering gear: Use a lithium Note: Always grease a VOLVO front based grease with specification axle with the wheels on the ground. API NLGI No. 2. Only use a hand operated grease gun.
Page 155 Operator's Manual Vehicle Maintenance VN, VHD 151 Clutch bearing linkage: Use Note: Always grease a VOLVO front a lithium based grease with EP axle with the wheels on the ground. additives to specification API NLGI Note: To grease non-VOLVO axles, No.
Page 156 Operator's Manual Vehicle Maintenance VN, oil (or grease) only in connection Only use VOLVO approved oils. with work on the hub or if dirt is Refer to function group 1 for the found in the lubrication. Use motor approved oils list.
Page 157: Oil Capacity Tables And Viscosity Charts
Operator's Manual Vehicle Maintenance VN, VHD 153 Oil Capacity Tables and Viscosity Charts Note: Use the information in the table below to determine the operating condition and usage applicable to your vehicle. D11H and D13H Engine Oil and Filter Change Intervals Heavy Severe...
Page 158 Operator's Manual Vehicle Maintenance VN, Eaton Fuller Transmission 9,10, 13, 15 and 18-speed For oil quality and oil change intervals, see the manufacturers operators manual. Capacity 9-speed 12.0 liters (13.5 quarts) 10, 13, 15 and 18-speed 13.0 liters (14.0 quarts) W1000179...
Page 159 Operator's Manual Vehicle Maintenance VN, VHD 155 Meritor Single RS23, 25, 26 and 30, Meritor Tandem RT40, 44 and 46 For oil change intervals, see the manufacturers operators manual Capacity RS23-160 19 liters (20 quarts) RS23-185 22.5 liters (23.5 quarts) RT40-145/160, front tandem 14 liters (15 quarts) RT40-145/160, rear tandem...
Page 160 Operator's Manual Vehicle Maintenance VN, Eaton Single 23080, 23105, 26105 and 30105 Eaton Tandem DS405, DD405, DDH44 and DS462 For oil change intervals, see the manufacturers operators manual Capacity 23080 19 liters (20 quarts) 23105 and 26105 26.5 liters (28 quarts) DD404, front tandem DD404, rear 14.5 liters (15.5 quarts) 13 liters (14 tandem...
Page 161: Service Check List
Operator's Manual Vehicle Maintenance VN, VHD 157 Service Check List Preventive Maintenance Note: Once you determine the applicable operating condition for your vehicle, use the information in the table below to perform preventive maintenance. TYPE OF CHECK / CHECK / ADDITIONAL OPERATION SERVICE...
Page 162 Operator's Manual Vehicle Maintenance VN, TYPE OF ADDITIONAL CHECK / CHECK / OPERATION CHANGE CHANGE SERVICE BASIC (4 ANNUAL (12 MONTHS) MONTHS) Check Batteries- Dirt, Leakage, Attachment, Specific Gravity of Battery Acid, Fluid Level Connections and Battery Box Check Fuel Tank, Hoses, Pipes Venting and Mounting...
Page 163 Operator's Manual Vehicle Maintenance VN, VHD 159 TYPE OF ADDITIONAL CHECK / CHECK / OPERATION CHANGE CHANGE SERVICE BASIC (4 ANNUAL (12 MONTHS) MONTHS) Check Rear Spring Bolts Check Mounting for Front and Rear Axle Check Chassis Frame and Crossmembers Check Rear Wheels and Bearings...
Page 164 Operator's Manual Vehicle Maintenance VN, TYPE OF ADDITIONAL CHECK / CHECK / OPERATION CHANGE CHANGE SERVICE BASIC (4 ANNUAL (12 MONTHS) MONTHS) Check Transmission Oil Cooler hoses and Connections for leaks REQUIRED: Valve Adjustment Once a year, every 209 000 Km, (130,000 mi) or every 2,500 hours,...
Page 165: Service Charts
Setting an appointment can decrease vehicle downtime. • When in for service at an authorized VOLVO Truck dealer, ask for outstanding safety related recalls that relate to the vehicle. This service is available only at an authorized VOLVO Truck dealership.
Page 166 Operator's Manual Vehicle Maintenance VN, Work Completed Scheduled Service Date Date Mileage...
Page 167 Operator's Manual Vehicle Maintenance VN, VHD 163 Noise Control Log NOISE CONTROL SYSTEM MAINTENANCE LOG DATE MILEAGE MAINTE- MAINTE- NANCE PER- NANCE FA- FORMED CILITY...
Page 168 Operator's Manual Vehicle Maintenance VN, Repair Record Keep track of repairs being made. This helps over the lifetime of the vehicle to spot trends that can be used to alter maintenance schedules, for example. Repair Record Work Order or Date Mileage Dealer Notes...
Page 169: Tire Record
Operator's Manual Vehicle Maintenance VN, VHD 165 Tire Record Tire Record Date Type Front Type Rear Notes (Tire Pressure, Tread Depths)
Page 170: Fuel And Oil Record
Operator's Manual Vehicle Maintenance VN, Fuel and Oil Record Keeping track of the fuel and oil consumption gives a record of what is normal for the vehicle. This can be compared with other vehicles in the same service application to indicate what is normal fuel and oil consumption for a certain application.
Page 171: Engine Data
Operator's Manual Vehicle Maintenance VN, VHD 167 Engine Data Consult your authorized VOLVO Truck dealer. Fill in the blanks for future reference Vehicle Identification Number (VIN) Engine Model Engine Serial Number Engine Power Rating Primary Fuel Filter Part Number Secondary Fuel Filter Part Number...
Page 172 VOLVO vehicle. Your dealer has direct access to VOLVO Trucks North America for technical help, parts or service information. VOLVO Action Service (VAS), provides on-call assistance. For help, contact VAS directly: 24 hours a day at 1 (800) 528-6586 or 1 (800) 52-VOLVO. Also on the internet: www.vas.VOLVO.com. VAS offers: 1 Delivery Assurance If you need roadside assistance, VAS can arrange for load forwarding or equipment rental.
Page 175 Last page Volvo Group North America, LLC P.O. Box 26115, Greensboro, NC 27402-6115 Volvo Trucks Canada, Ltd. 5600A Cancross Court, Missisauga, Ontario L5R 3E9 http://www.volvotrucks.com English 07.2013© Volvo Group North America, LLC, 2013 PV776-...

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