Trouble Shooting; Unable To Start The System - NEC 1000BASE-T User Manual

4. Trouble Shooting

4.1. Unable to Start the System

Check the BIOS setting
□ Change the setting of the system BIOS of the server about Option ROM expansion.
If network boot function is not required, disable the function to expand the Option ROM of this adapter.
Need to access system BIOS. See User's Guide of the Express Server.
If network boot function is required, but POST is stopped, disable the function to expand the Option ROM
of another PCI slot.
□ Verify that your server is using the Latest BIOS
Check the version of the system BIOS.
If the version is not proper, Update the system BIOS to latest version.
Check the adapter
□ Make sure the adapter is not broken
Check the component on the adapter.
If it has broken, Please contact to reseller, sales agents or service representative
□ Make sure the adapter has not entered foreign substance
Check the component on the adapter.
If it has foreign substance, Please contact to reseller, sales agents or service representative
□ Make sure a foreign substance has adhered to the connector of a board.
Check the PCI-Express® connector on the adapter.
If a foreign substance has adhered to the PCI-Express® connector, wipe off with soft cloth etc.
Check the adapter installation
□ Make sure the adapter is mounted proper slot
Check the slot is conformed to mount the adapter. Refer to the User's Guide of the server.
If the adapter in not seat proper slot, Seat the adapter to proper slot.
□ Make sure the adapter is connected to PCI-Express slot firmly
Check the adapter is connected firmly. If it is not so , Re-install the adapter
Check the screw(or clip) on the server for bracket fixing is not loose
□ Make sure equipment on the Server has no failures.
Make sure that the PCI-Express slot does not broke, or foreign substance has not entered.
If it is so, Please contact to reseller, sales agents or service representative
If the computer does not work correctly even when all the above items are confirmed, shutdown the
computer, disconnect the product, reboot the computer, and perform the self-diagnostic program
POST. If POST ends normally, this product may be defective. Please contact to reseller, sales agents
or service representative.
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