Panasonic MJ-L500 Operating Instructions Manual page 24

Memo Troubleshooting
Problem
The juicer does not
run after the power is
switched on.
The motor housing is
hot.
The juicer stopped
suddenly.
Noise during operation.
Leakage of juice or
frozen dish.
The juicing bowl or
motor housing shakes
during operation.
Abnormal noise or
vibration.
EN20
Please check the following before
contacting us for repair.
Cause and solution
Is the power plug inserted into an outlet?
Insert the power plug into an outlet.
Set the juicer correctly.
The lid needs to be turned until you hear a "click" sound.
If you fail to do so, the juicer will not run after the power is
switched on. (P. EN14)
The circuit breaker protection is activated.
• You have used prohibited ingredients.
• The volume of ingredients is too large.
• The ingredients are too hard.
See "circuit breaker protection" (P. EN21).
Remove prohibited ingredients from the juicer.
The operating time is longer than the rated duration.
Follow the rated duration (up to 15 minutes).
To resume operation, please wait for at least 30 minutes. This
allows the motor housing to cool down and avoid failure due to
overheating of motor.
The lid is open.
Switch the power, close the lid, and start again.
The circuit breaker protection is activated.
• You have used prohibited ingredients.
• The volume of ingredients is too large.
• The ingredients are too hard.
"Circuit breaker protection" (P. EN21). See
Remove prohibited ingredients from the juicer.
Clogging of pulp spout.
Switch the power and remove residue using the tip of
cleaning brush handle.
This is normal.
You may hear sound such as squeaking or cracking.
• These are the sound of ingredients being compressed.
(Depending on the ingredients, the noise may be quite loud.)
• This is the sound of the rotating brush contacting with filter.
Incorrect assembly of the gasket, rubber brushes and/or rubber
plug.
Assemble them correctly. (P. EN12, 13, 19)
This is normal.
Since the juicing bowl and motor housing are a split type, they
may shake when the squeezing screw is rotating.
Do not press the lid or juicing bowl. (Doing so may result in
failure of the juicer.)
The squeezing screw and attachments are not assembled correctly.
Assemble the squeezing screw and attachments correctly (P. EN10, 11).