Warranty Information - LaCie 301382U User Manual

LaCie 2big Quadra Enterprise Class
User Manual

6. Warranty Information

LaCie warrants your LaCie 2big Enterprise Class against any de-
fect in material and workmanship, under normal use, for the period
designated on your warranty certificate. In the event this product is
found to be defective within the warranty period, LaCie will, at its
option, repair or replace the defective LaCie 2big Enterprise Class.
NOTE: For Enterprise Class products, the tower and the disk may
have different warranty lengths.
In the event of a drive failure please contact your LaCie reseller or
LaCie customer support for drive replacement procedure.
This warranty is void if:
✦ The LaCie 2big was operated/stored in abnormal use or
maintenance conditions;
✦ The LaCie 2big is repaired, modified or altered, unless such
repair, modification or alteration is expressly authorized in
writing by LaCie;
✦ The LaCie 2big was subjected to abuse, neglect, lightning
strike, electrical fault, improper packaging or accident;
✦ The LaCie 2big was installed improperly;
✦ The serial number of the LaCie 2big or an individual Drive Bay
is defaced or missing;
✦ The broken part is a replacement part such as a pickup tray,
etc.
✦ The tamper seal on the LaCie 2big or an individual Drive Bay
casing is broken.
✦ One or two of the hard disks have been removed and re-
placed by any hard disk other than a drive provided by LaCie.
For drive removal/replacement process, see section 3.3. Re-
moving and Installing Drives.
LaCie and its suppliers accept no liability for any loss of data during
the use of this device, or for any of the problems caused as a result.
LaCie will not, under any circumstances, be liable for direct, special
or consequential damages such as, but not limited to, damage or
loss of property or equipment, loss of profits or revenues, cost of
replacement goods, or expense or inconvenience caused by service
interruptions.
Any loss, corruption or destruction of data while using a LaCie drive
is the sole responsibility of the user, and under no circumstances
will LaCie be held liable for the recovery or restoration of this data.
Under no circumstances will any person be entitled to any sum
greater than the purchase price paid for the drive.
To obtain warranty service, call LaCie Technical Support. You will
be asked to provide your LaCie product's serial number, and you
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may be asked to furnish proof of purchase to confirm that the drive
is still under warranty.
All systems returned to LaCie must be securely packaged in their
original box and shipped with postage prepaid.
NOTE: Accessories, such as interface cables, are not under war-
ranty.
IMPORTANT
www.lacie.com within 30 days of its purchase date to take advan-
tage of LaCie Enterprise Class Service. For no additional cost, LaCie
guarantees that your Enterprise Class product will receive the high-
est priority from our Technical Support team. Please note that the
term of your warranty remains five years.
Warranty Information
INFO: Register your Enterprise Class product at
page 30