HPRT HM-T300 User Manual
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HPRT HM-T300 User Manual

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Mobile Printer
HM-T300
USER MANUAL
Rev.1.0

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Summary of Contents for HPRT HM-T300

  • Page 1 Mobile Printer HM-T300 USER MANUAL Rev.1.0...
  • Page 2 Caution Symbol Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices.
  • Page 3  Using the Printer Some semiconductors can be damaged by static electricity.Be sure to turn off the printer when inserting or removing the battery pack. Do not drop the printer or hit it against a hard object. Do not open the printer cover while the printer is printing. Before you open the printer cover, make sure that printing data is not being sent to the printer.
  • Page 4  Operating Environment for the Printer Before actually unpacking the printer, remember the following points when doing this. Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. Be careful to ensure that the printer is not exposed to direct sunlight. The appropriate environment for using the printer is described below.

  • Page 5: Table Of Contents

    Contents 1. Product Overview............................1 1.1 Printer & Accessories........................2 1.2 Appearance and Components......................3 2. Setup................................4 2.1 Battery Pack............................4 2.1.1 Inserting into the Printer.......................4 2.1.2 Charging the Battery......................5 2.2 Bluetooth............................8 2.3 Loading Paper...........................9 2.4 Menu Settings..........................12 2.5 Belt Clip............................17 2.5.1 Install the Belt Clip......................
  • Page 6 This manual supports the following firmware version. Firmware Version Ver.1.0 Refer to the appropriate manual which supports the firmware version of you printer. The firmware version can be confirmed by the self-test.(Refer to 3.2 Self-test)

  • Page 7: Product Overview

    HM-T300 User Manual 1. Product Overview This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing. The characteristics of this printer are listed below: •Light (150x120x70mm) •Extremely light and mobile (630g including Battery pack) •Very silent printing thru direct thermal printing method...

  • Page 8: Printer & Accessories

    HM-T300 User Manual 1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product. Note: 1) The AC adapter vary by local or region.

  • Page 9: Appearance And Components

    HM-T300 User Manual 1.2 Appearance and Components...

  • Page 10: Setup

    HM-T300 User Manual 2. Setup 2.1 Battery Pack 2.1.1 Inserting into the Printer 1. Make sure that the printer has been turned off before you insert or remove the battery pack. 2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of the arrow.

  • Page 11: Charging The Battery

    HM-T300 User Manual 2.1.2 Charging the Battery Insert the battery pack into the printer to charge it. Plug in socket with USB charging. When battery pack runs out of power, the battery icon will flash. It powers off automatically when continues printing.
  • Page 12 HM-T300 User Manual  Charging the Battery Pack The battery pack can be charged at ambient temperatures between 0 and 40°C.  The time required to charge the battery pack varies depending on the voltage and the ambient  temperature.
  • Page 13 HM-T300 User Manual  Battery Disposal and Recycling A battery pack is used to power this device. Since the disposal process of batteries varies from country to country, refer to the appropriate measures mandating the disposal method of the country in which this device is used.

  • Page 14: Bluetooth

    Star Utility. To obtain this utility, please contact with your dealer. b) Another is Bluetooth 4.0(BLE) without PIN for iOS system. 2.HM-T300 changes the Bluetooth mode automatically by host system. 3.Pairing sets one by one in order, otherwise it can‘t figure out which one succeeds in pairing.

  • Page 15: Loading Paper

    HM-T300 User Manual 2.3 Loading Paper 1) Press the cover open button to open the paper cover. 2) Load the roll paper in the orientation shown in the figure below.
  • Page 16 HM-T300 User Manual 3) Pull the end of the roll straight toward you. Then press down on both sides of the printer cover to close it firmly.When you close the printer cover, make sure that it is closed on both sides.
  • Page 17 HM-T300 User Manual Caution Symbol Never touch the thermal head immediately after the printer has been used. Also, even when the thermal head is not hot, do not touch it, because static electricity can damage the devices inside the thermal head.

  • Page 18: Menu Settings

    HM-T300 User Manual 2.4 Menu Settings Change the Menu settings by following operations. 1. Press and hold the MODE button for approx. 2 seconds, and printer is turned on. 2. Press and hold both the MODE & FEED. Release the buttons after printer displays “Enter Menu Mode”, then you can configure the settings.
  • Page 19 HM-T300 User Manual Example When you want to change the settings of the printer mode as shown below, Item Factory Setting Configuration Example 1 Density 0(Medium) 1(Low) 2 Standby Time 0060(Sec) 0080(Sec) 3 Auto Off Time 0120(Min) 1120(Min) 4 Paper Type...
  • Page 20 HM-T300 User Manual Please use at a room temperature if you want to set the density to ‘3 Special’. Some type of the paper are not suitable for use in low temperature environment. Press the MODE button once to switch the menu item--Standby Time.
  • Page 21 HM-T300 User Manual new setting and return to the previous menu. (The paper type has set to BM(3inch)) 4(Label) →1(BM(3inch)) Press the MODE button 4 times to switch the menu item--Set Language.  →Press the FEED button once to get into the menu.
  • Page 22 HM-T300 User Manual Menu Setting Table First-level menu Second-level menu Third-level menu Default 1 Print Press Feed To Print 2 Calibrate Please press feed key to calibrate... 1 Self Test 3 Hex Dump Mode Hex Dump Mode 4 Previous Menu...

  • Page 23: Belt Clip

    HM-T300 User Manual 2.5 Belt Clip 2.5.1 Install the Belt Clip Follow the procedure below to attach the belt clip to the printer. 1. Make sure that you are attaching the belt clip in the right orientation, then screw the screw that comes with the belt clip into the designated screw hole to attach the belt clip to the printer.

  • Page 24: Printer Features

    HM-T300 User Manual 3. Printer Features 3.1 Control Panel 3.1.1 Button 1) MODE Button: ①Pressing and holding the MODE button for 2 seconds or more will turn the power on or off. ②Pressing and holding MODE & FEED buttons for 5 seconds will put the printer into Menu Setting mode.

  • Page 25: Panel Lamp

    HM-T300 User Manual 3.1.2 Panel Lamp 1) POWER (Green): Printer is ON and ready to receive data. 2) ERROR (Red): Indicates an error has occurred. (Eg: Paper Out, Cover Open, etc) Power lamp Error lamp Status (green) (red) Flash Power-on charging...

  • Page 26: Buzzer Description

    HM-T300 User Manual Paper type Receipt Black mark (Front) Black mark (Back) Out of paper 3.1.4 Buzzer Description Buzzer Status No ring Low battery Once Begin charging/Press button/Cover close Twice Paper out/Cover open Three USB disconnected...

  • Page 27: Self Test

    HM-T300 User Manual 3.2 Self Test You can use self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. Self Test Procedure: 1)Turn on the power while holding down FEED button.

  • Page 28: General Specification

    HM-T300 User Manual 4. General Specification Item Specifications Printing method Direct line thermal printing Resolution 203dpi (8dots/mm) Printing Printing speed max.60mm/s Printing width max.72mm Interface USB, Bluetooth Power saving Sleep mode 32Mb Memory Flash 64Mb Chinese GBK: 18x16, 24x24 Font...
  • Page 29 HM-T300 User Manual WARNING: Please use the recommended thermal paper or same quality paper, otherwise it will influence the printing quality and decrease the thermal print head life. Please use at a room temperature if you want to set the print density to “Special”.

  • Page 30: Detailed Specification

    HM-T300 User Manual 5. Detailed Specification Item Specification Hardware specification MCU: 32bits RISC, FLASH : 256K bytes, RAM: 48K Bytes Bluetooth highest frequencies 2.4 GHz Bluetooth module basic clocking 26MHz Bluetooth output 2.34mW (3.7dBm)

  • Page 31: Interface

    6. Interface 6.1 USB for Battery Charge HM-T300 printer has a USB interface for Battery charging and is connected by means of 5pin micro USB socket. In the following table, the signals present on the micro USB socket are listed.

  • Page 32: Bluetooth

    HM-T300 User Manual 6.2 Bluetooth Category Specification Bluetooth Spec. Bluetooth Ver 3.0/4.0 [BLE] Dual Mode Frequency Range 2.4GHz ISM band Data Transmission Rate 115200bps adjustable Data Bit 8 data bit fixed Parity Bit No parity fixed Stop Bit 1 stop bit fixed...

  • Page 33: Specifications Of Accessories

    HM-T300 User Manual 7. Specifications of Accessories 7.1 Battery Pack 7.4V, 2000mAh Rechargeable Lithium-ion Safety Approvals: PSE 7.2 Belt Clip...

  • Page 34: Troubleshooting Procedure

    HM-T300 User Manual 8. Troubleshooting Procedure When a trouble occurs, confirm its phenomenon, locate a defective part in accordance with "8.1 Troubleshooting Guide", and troubleshoot as described below. Phenomenon: Find a trouble phenomenon in this column. If there are multiple phenomena, take all the corresponding items into consideration.

  • Page 35: Troubleshooting Guide

    HM-T300 User Manual 8.1 Troubleshooting Guide 8.1.1 Power Supply Failure Phenomenon Cause Check Method Remedy The battery is not connected Connect the specified battery No Power The battery is discharged Battery level Charge the battery ≤7.4V 8.1.2 Printing Failure Phenomenon...

  • Page 36: Faulty Sensor

    HM-T300 User Manual 8.1.3 Faulty Sensor Phenomenon Cause Check Method Remedy Check whether the ERROR Replace the Mechanism Faulty paper sensor. lamp flickers when paper is Unit. out. Foreign substance is Check whether any foreign Does not detect Remove the foreign...

  • Page 37: Error Message(Printer Status Indication On The Lcd)

    HM-T300 User Manual 8.1.5 Error Message(Printer Status indication on the LCD) Message Description of failure message Remark Cover Open Printer cover is not closed properly. Close printer cover properly. Out of Paper Empty paper Replace the roll paper. High Is recovered with the automatic which Thermal Head is overheat.

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