HPRT HM-Z3 User Manual
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HPRT HM-Z3 User Manual

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Xiamen Hanin Electronic Technology Co.,Ltd.
ADD：
Room 305A,Angye Building, Pioneering Park,
Torch High-tech Zone, Xiamen, China 361009
Tel.：
+86-(0)592-5885993
+86-(0)592-5885992
Fax：
Web:
www.hprt.com
Mobile Printer
HM-Z3
USER MANUAL
Rev.1.0

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Summary of Contents for HPRT HM-Z3

  • Page 1 Mobile Printer HM-Z3 USER MANUAL Rev.1.0 Xiamen Hanin Electronic Technology Co.,Ltd. ADD： Room 305A,Angye Building, Pioneering Park, Torch High-tech Zone, Xiamen, China 361009 Tel.： +86-(0)592-5885993 +86-(0)592-5885992 Fax： Web: www.hprt.com...
  • Page 2 Caution Symbol Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices.
  • Page 3 Using the Printer  Some semiconductors can be damaged by static electricity.Be sure to turn off the printer when inserting or removing the battery pack. Do not drop the printer or hit it against a hard object. Do not open the printer cover while the printer is printing. Before you open the printer cover, make sure that printing data is not being sent to the printer.
  • Page 4 Operating Environment for the Printer  Before actually unpacking the printer, remember the following points when doing this. Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. Be careful to ensure that the printer is not exposed to direct sunlight. The appropriate environment for using the printer is described below.

  • Page 5: Table Of Contents

    Contents 1. Product Overview ............................1 1.1 Printer & Accessories........................2 1.2 Appearance and Components......................3 2. Setup................................4 2.1 Battery Pack ............................4 2.1.1 Inserting into the Printer.......................4 2.1.2 Charging the Battery......................5 2.2 Bluetooth............................8 2.3 Loading Paper ........................... 9 2.4 Menu Settings..........................11 2.5 Belt Clip............................
  • Page 6 This manual supports the following firmware version. Firmware Version Ver.1.0 Refer to the appropriate manual which supports the firmware version of you printer. The firmware version can be confirmed by the self-test.(Refer to 3.2 Self-test)

  • Page 7: Product Overview

    HM-Z3 User Manual 1. Product Overview This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing. The characteristics of this printer are listed below: •Pocket size (109x108x51.2mm) •Extremely light and mobile (372g including Battery pack) •Very silent printing thru direct thermal printing method...

  • Page 8: Printer & Accessories

    HM-Z3 User Manual 1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product. Note: 1) The AC adapter vary by local or region.

  • Page 9: Appearance And Components

    HM-Z3 User Manual 1.2 Appearance and Components...

  • Page 10: Setup

    HM-Z3 User Manual 2. Setup 2.1 Battery Pack 2.1.1 Inserting into the Printer 1. Make sure that the printer has been turned off before you insert or remove the battery pack. 2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of the arrow.

  • Page 11: Charging The Battery

    HM-Z3 User Manual 2.1.2 Charging the Battery Insert the battery pack into the printer to charge it. Plug in socket with USB charging. When battery pack runs out of power, the battery icon will flash. It powers off automatically when continues printing.
  • Page 12 HM-Z3 User Manual It will take longer to charge the battery pack if you print while charging the battery pack.  Do not remove the battery pack while it is being charged.  Fully charge the battery prior to using the printer. Otherwise, the performance of the battery may ...
  • Page 13 HM-Z3 User Manual If battery pack is not in use for a long time, please remove it after fully charged. And it should be recharged every 3 months. When power is low,battery should be charged in time. If the printer automatically power down because of low power, be sure to charge the battery in 15 days.

  • Page 14: Bluetooth

    Star Utility. To obtain this utility, please contact with your dealer. b) Another is Bluetooth 4.0(BLE) without PIN for iOS system. 2.HM-Z3 changes the Bluetooth mode automatically by host system 3.Pairing sets one by one in order, otherwise it can‘t figure out which one succeeds in pairing.

  • Page 15: Loading Paper

    HM-Z3 User Manual 2.3 Loading Paper 1) Press the cover open button to open the paper cover. 2) Load the roll paper in the orientation shown in the figure below.
  • Page 16 HM-Z3 User Manual 3) Pull the end of the roll straight toward you. Then press down on both sides of the printer cover to close it firmly.When you close the printer cover, make sure that it is closed on both sides.

  • Page 17: Menu Settings

    HM-Z3 User Manual 2.4 Menu Settings Change the Menu settings by following operations. 1. Press and hold the MODE button for approx. 2 seconds, and printer is turned on. Press and hold both the MODE & FEED. Release the buttons after printer displays “Language: English”, you can configure the settings.

  • Page 18: Belt Clip

    HM-Z3 User Manual 2.5 Belt Clip 2.5.1 Install the Belt Clip Follow the procedure below to attach the belt clip to the printer. 1. Make sure that you are attaching the belt clip in the right orientation, then screw the screw that comes with the belt clip into the designated screw hole to attach the belt clip to the printer.

  • Page 19: Printer Features

    HM-Z3 User Manual 3. Printer Features 3.1 Control Panel 3.1.1 Button 1) MODE Button: ①Pressing and holding the MODE button for 2 seconds or more will turn the power on or off. ②Pressing and holding MODE & FEED buttons for 5 seconds will put the printer into Menu Setting mode.

  • Page 20: Lcd Indication

    HM-Z3 User Manual 3.1.2 LCD Indication LCD will display most of the printer status. Content Mode/Status: Indicates the currently specified printer mode or error status. Remaining battery power : There is sufficient remaining battery power. The remaining battery power is low. Please charge the battery pack.

  • Page 21: Self Test

    HM-Z3 User Manual 3.2 Self Test You can use self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. Self Test Procedure: 1)Turn on the power while holding down FEED button.

  • Page 22: General Specification

    HM-Z3 User Manual 4. General Specification Item Specifications Printing method Direct line thermal printing Resolution 203dpi (8dots/mm) Printing Printing speed 60mm/s Interface USB, Bluetooth Power saving Sleep mode 16Mb Memory Flash 32Mb Chinese GBK: 18x16, 24x24 Font Alphanumeric ASCII: 9x16, 12x24...
  • Page 23 HM-Z3 User Manual WARNING: Please use the recommended thermal paper or same quality paper, otherwise it will influence the printing quality and decrease the thermal print head life. Please Use at a room temperature if you want to set the print density to “Special”.

  • Page 24: Detailed Specification

    HM-Z3 User Manual 5. Detailed Specification Item Specification Hardware specification MCU: 32bits RISC, FLASH : 256K bytes, RAM: 48K Bytes Bluetooth highest frequencies 2.4 GHz Bluetooth module basic clocking 26MHz Bluetooth output 2.34mW (3.7dBm)

  • Page 25: Interface

    6. Interface 6.1 USB for Battery Charge HM-Z3 printer has a USB interface for Battery charging and is connected by means of 5pin micro USB socket.In the following table, the signals present on the micro USB socket are listed. Pin No.

  • Page 26: Bluetooth

    HM-Z3 User Manual 6.2 Bluetooth Category Specification Bluetooth Spec. Bluetooth Ver 3.0/4.0 [BLE] Dual Mode Frequency Range 2.4GHz ISM band Data Transmission Rate 115200bps adjustable Data Bit 8 data bit fixed Parity Bit No parity fixed Stop Bit 1 stop bit fixed...

  • Page 27: Specifications Of Accessories

    HM-Z3 User Manual 7. Specifications of Accessories 7.1 Battery Pack 7.4V, 2000mAh Rechargeable Lithium-ion Safety Approvals: PSE 7.2 Belt Clip...

  • Page 28: Troubleshooting Procedure

    HM-Z3 User Manual 8. Troubleshooting Procedure When a trouble occurs, confirm its phenomenon, locate a defective part in accordance with "8.1 Troubleshooting Guide", and troubleshoot as described below. Phenomenon: Find a trouble phenomenon in this column. If there are multiple phenomena, take all the corresponding items into consideration.

  • Page 29: Troubleshooting Guide

    HM-Z3 User Manual 8.1 Troubleshooting Guide 8.1.1 Power Supply Failure Phenomenon Cause Check Method Remedy The battery is not connected Connect the specified battery No Power The battery is discharged Battery level Charge the battery ≤7.4V 8.1.2 Printing Failure Phenomenon...

  • Page 30: Faulty Sensor

    HM-Z3 User Manual 8.1.3 Faulty Sensor Phenomenon Cause Check Method Remedy Check whether the ERROR Replace the Mechanism Faulty paper sensor. lamp flickers when paper is Unit. out. Foreign substance is Check whether any foreign Does not detect Remove the foreign...

  • Page 31: Error Message(Printer Status Indication On The Lcd)

    HM-Z3 User Manual 8.1.5 Error Message(Printer Status indication on the LCD) Message Description of failure message Remark Cover Open Printer cover is not closed properly. Close printer cover properly. Out of Paper Empty paper. Replace the roll paper. Is recovered with the automatic High Temperature Thermal Head is overheat.

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