Fault
lights up.
flashes.
All other error codes.
"E:30/-20"
The appliance is not
working.
Cause and troubleshooting
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 35.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
1.
Press Start/Reload
2.
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Reload
4.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 55
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 55
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
Troubleshooting en
to start the programme.
to start the programme.
45