Waydoo Flyer ONE Plus Series User Manual page 10

Explorer/Patroller PLUS Power Kit USER GUIDES
5. The motor stops rotating during use:
Immediately release the trigger of the remote control to stop the motor, turn off the
remote control, and lay on the board and paddle back to land using your hands. Check
whether the status indicator of the remote control shows normal connection status. Next,
check whether the battery level is normal, and then check whether the plus power kit and
the board are loose. If it is loose, tighten it in time. If the problem is not solved after
attempting the above steps, remove the battery and check whether sea water has seeped
into the metal joints or if there is any corrosion. If the above situation has occured, rinse the
plug with fresh water and dry it with a rust remover to remove the rust on the metal joints.
Finally, wash and dry the plug.
6. The machine shakes, vibrates, and it is difficult to maintain balance during use:
Immediately release the trigger of the remote control to stop the motor, turn off the
remote control, lay on the board, and paddle back to land using your hands. Remove the
battery and check whether the mounting bolts of the plus power kit are loose. If loose,
tighten them in time.
7. The remote control connection appears intermittent during use: Immediately release the
trigger of the remote control to stop the motor, turn off the remote control, lay on the
board, and paddle back to land using your hands. Turn on the remote control and check
whether the Bluetooth icon is flashing. If it is flashing, restart the battery and pair again
using Bluetooth. If the problem is still not resolved, contact after-sales service in time.
8. The remote controller has a fault:"Err.1" = Angle sensor initialization failed."Err. 2"
Spiash initialization failed. "Err. 3" = Angle sensor and spiash initialization failed."Err. 4"
= GPS failed."Err. 7" = Angle sensor initialization, spiash initialization, and GPS failed.
17
All rights reserved by Waydoo
Waydoo Flyer ONE Plus – Warranty Period
Board
Explorer/Patroller PLUS Power Kit
Front Wing and Stabilizer Wing
1 year (or less than 300 cycles)
PowerFlight Battery
Controller Plus
Waydoo Lithium Battery Charger
After-sales Service Plan
1. When contacting Waydoo, explain in detail the problem with the product.
2. Waydoo's technical support staff will try to diagnose and solve your problem by phone, email, or
remote assistance.
3. If you still cannot solve your problem, send the product to Waydoo for further testing. Waydoo
will arrange services for you according to the corresponding warranty service type of the product.
Non-after-sales Coverage
1). Damage caused by transportation or loading and unloading during the return, exchange, and repair.
2). Any unauthorized modification, disassembly, opening, and repair without offcial authorization.
3). Battery damage caused by any accidental factors or human factors, such as obvious hard object
damage, cracks, severe deformation, broken power cord, disconnection, etc.
4). Product failure or damage caused by installation, use, maintenance, and storage not in accordance
with the requirements of the instruction manual.
5). Damage due to circuit modification, battery pack modification, or using unmatched chargers guided
by unoffcial instructions.
6). Damage caused by using outside the safe load range of the product.
7). Damage caused by forced use of the product when the parts are damaged.
8). Damage caused by using batteries with quality problems.
9). The product or component has the identification label changed or removed.
10). Failure or damage caused by force majeure (such as fire, earthquake, flood, etc).
11). Products or parts that have exceeded the warranty period.
Explorer/Patroller PLUS Power Kit USER GUIDES
1 year
1 year
6 months
1 year
1 year
All rights reserved by Waydoo
18