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Bluetooth Audio Settings
Unpair/forget the last pairing to the device, if necessary
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Put the audio device into pairing mode (check the device instructions)
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Click on Sound settings under Bluetooth and other device settings
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Set the Bluetooth audio device as Default and click OK
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Windows 8.1/10 Troubleshooting Tips
Connect to the Internet and run Windows Update
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Windows Administrator account permissions are required for installation
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Reboot the computer while the BT adapter is plugged in
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Check that the blue LED is lit and try a different USB port
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Install the drivers on the included DVD or download drivers from Cable Matters
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Some Bluetooth devices are only able to pair to one computer at a time. Unpair the last connection.
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Check if the device requires additional software drivers
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Consult the documentation of the device for pairing information
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Check that the device does not require a proprietary adapter
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Consult the User Manual on the DVD or download it from Cable Matters
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Contact support@cablematters.com with the model numbers of the device and computer host and the
Windows 8.1 and 10
OS version of your computer
3
QUICK START GUIDE - Model 604002
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