Acura RLX Sport Hybrid 2020 Service Bulletin
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Acura RLX Sport Hybrid 2020 Service Bulletin

Tqi of the navigation system
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July 31, 2019
2020 RLX Sport Hybrid: TQI of the Navigation System
AFFECTED VEHICLES
Year
2020
INTRODUCTION
This bulletin covers the total quality inspection (TQI), including testing, of the 2020 RLX Sport Hybrid navigation system.
It includes these topics:
1. Navigation System Controls
2. Navigation Voice Portal System
3. Navigation System Setup at the TQI
4. Rearview Camera
5. Troubleshooting
6. Map Coverage Areas
®
7. AcuraLink
Real-Time Traffic
For more information about this system, see these resources:
•
Owner's Guide – Besides the one that comes in the Owner Information Kit in the glove box, this guide is also online
in the Service Information System. Select RLX Sport Hybrid and 2020 from the drop-down menu. Enter keywords
OWN GUIDE, then select SEARCH.
•
Navigation Manual – This manual is only available online. In the Service Information System, select RLX Sport
Hybrid and 2020 from the drop-down menu. Enter keywords NAVI MANUAL, then select SEARCH.
•
Owner's Manual – This manual is only available online. In the Service Information System, select RLX Sport
Hybrid and 2020 from the drop-down menu. Enter keywords OWN MANUAL, then select SEARCH.
•
Online University – Log in and select SALES. Under Quick Links, select Course Catalog, then enter keyword
NAVI in the search box.
CLAIM INFORMATION
The reimbursement time for the TQI of the navigation system is included as part of the regular TQI of the vehicle.
CLIENT INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Acura automobile dealer.
©
2019 American Honda Motor Co., Inc. — All Rights Reserved
Model
RLX Sport Hybrid
™
Information
Service Bulletin
Trim
ALL
19-045
Version 1
Page 1 of 7

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Summary of Contents for Acura RLX Sport Hybrid 2020

  • Page 1 These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Acura automobile dealer. ©...
  • Page 2 NAVIGATION SYSTEM CONTROLS Use the following controls to work the navigation system. For more information about them, see the SYSTEM CONTROLS section of the online navigation manual. NAVIGATION VOICE PORTAL SYSTEM ® The navigation system features a voice portal system that lets you work the navigation, audio, and Bluetooth ®...
  • Page 3 NAVIGATION SYSTEM SETUP AT THE TQI The navigation system is basically ready to use when the vehicle is delivered to the dealership. The system has features to reduce the potential for driver distraction. Some touch screen menus are limited or unavailable (grayed out) while driving to encourage the use of voice commands for the navigation and audio systems.
  • Page 4 NOTES • If the audio-navigation unit does not exit the anti-theft mode, enter the anti-theft code using the audio touch screen display. • If you need the anti-theft code, you can get it from the iN using the audio-navigation unit serial number. You can easily get that number without removing the audio-navigation unit.
  • Page 5 3.5. If the system does not initialize within 10 minutes, a second screen (shown below) appears. The system is still initializing, but it will not automatically change to the globe screen when the initialization is complete. Do not follow the screen instructions right away. After 30 minutes, try turning the power system to OFF then to ON to see if the system completed the initialization.
  • Page 6 3.10. After your command is accepted, wait for the beep and say “Find nearest POI category.” 3.11. After your command is accepted, wait for the beep and say “Acura dealer.” 3.12. After your command is accepted, wait for the beep and say the name of your dealership as listed on the screen.
  • Page 7 See the service information to troubleshoot real-time traffic problems. The amount of traffic coverage varies from city to city and time of day. The Acura website has a link that provides an up- to-date list of the current cities with traffic coverage. This link includes a system demonstration that explains traffic flow color bands and incident icons.

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