MINOLTA-QMS Magicolor 3100 User Manual
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MINOLTA-QMS Magicolor 3100 User Manual

Konica minolta magicolor 3100: users guide
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magicolor 3100
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User's Guide
1800658-001A

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Summary of Contents for MINOLTA-QMS Magicolor 3100

  • Page 1 3100 ® User’s Guide 1800658-001A...

  • Page 2: Thank You

    Thank You Thank you for purchasing a magicolor 3100. Your magicolor 3100 is specially designed for optimal performance in Windows, Macintosh, and networking environments. Trademarks The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA- QMS logo, Crown, CrownNet, and magicolor.

  • Page 3: Table Of Contents

    Contents 1 Replacing Consumables ... 1 Introduction Consumable Life Expectancies 2 Consumables Life Expectancies Chart Replacing the Fuser Unit 7 Replacing the Imaging Unit Replacing a Toner Cartridge Replacing the Transfer Unit 21 2 Using Media ... 23 Introduction 24 Media Storage and Handling 25 Media Trays 28 Media Sizes and Print Area 29...
  • Page 4 Loading and Printing Glossy Media Loading and Printing Labels Loading and Printing Postcards Loading and Printing Thick Stock Loading and Printing Transparencies Duplexing 52 3 Maintaining the Printer ... 55 Introduction 56 Cleaning 58 Internal Cleaning Cycles Cleaning Schedule 4 Troubleshooting ...63...
  • Page 5 Repacking 105 Additional Assistance 105 5 Installing Other Accessories ...107 Introduction 108 Antistatic Protection BuzzBox 110 What's in the Kit? Installing BuzzBox Using the BuzzBox Dual In-Line Memory Modules (DIMMs) How Much Memory Do You Need? Emulations, Fonts, and Other Software 117 Emulations Fonts and Forms High-capacity Input Feeder (HCIF)
  • Page 6 Document Option Commands 161 Header/Trailer Page Commands HP-GL Emulation Commands HP PCL 5e Emulation Commands Lineprinter Emulation Commands PostScript Emulation Command CCITT Groups 3 and 4 Commands Document Formatting Job and Subjob Boundary Commands LN03 Plus Commands (Optional Emulation Required) CALS Commands (Optional Emulation Required) TIFF Commands (Optional Emulation Required) Menus 164...

  • Page 7: Replacing Consumables

    Replacing Consumables...

  • Page 8: Introduction

    “How do I replace a toner cartridge?” “How do I replace a transfer unit?” Consumable Life Expectancies What is a consumable? A consumable is an item that needs to be replaced at regular intervals. For the magicolor 3100, consumables include: „ Fuser unit „ Imaging unit „...

  • Page 9: What Is The Life Expectancy Of Consumables

    Failure to follow instructions as outlined in this manual could void your warranty. Use of consumables not manufactured by MINOLTA-QMS or use of non-supported print media may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables, MINOLTA-QMS will not repair the printer free of charge.
  • Page 10 Item Imaging unit (4 OPCs, 4 developers, imaging unit transfer roller) Media feed roller(s) Toner cartridge Transfer unit Notes This item needs replacing after... REPLACE IMAGING UNIT displays in the message window. See “How do I replace the imaging unit?” on page 12. REPLACE FUSER UNIT dis- plays in the message window.

  • Page 11: Consumables Life Expectancies Chart

    Cyan Transfer Unit How do I order consumables? Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.

  • Page 12: Where Can I Get More Information

    Toner cartridges and other consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com). Where can I get more information? To access consumables usage information, use the Operator Control/ Consumables/Print Statistics menu on the control panel, or use the CrownView printer web page.

  • Page 13: Replacing The Fuser Unit

    Replacing the Fuser Unit WARNING! The fuser can become extremely hot and cause severe burns. Make sure the printer is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abühlen, bevor Sie diese berühren.
  • Page 14 Close the front cover (button A). Open the front cover (button B). Unlock the fuser unit by sliding the two side locks forward. Lift up both levers of the fuser unit. Replacing the Fuser Unit...
  • Page 15 Unpack a new fuser unit, lift up both levers c, grip the fuser unit by the levers, align it with the slots in the printer, and slowly lower it d. Completely push down both levers of the fuser unit. Lock the fuser unit by sliding the two side locks backwards.

  • Page 16: How Do I Replace The Media Feed Roller(S)

    How do I replace the media feed roller(s)? The media feed rollers feed media from the media tray(s) into the printer. When the media feed rollers deteriorate, media may not feed correctly from the media tray, resulting in media jams. Replace the media feed roller in each 500-sheet media tray each time you replace the fuser unit.
  • Page 17 Close the media feed rollers cover c. Hold the media tray with both hands, align it with the opening in the printer and gently insert it. Push the media tray completely back into the printer. d If you have a high-capacity input feeder (HCIF), repeat steps 1–8 for...

  • Page 18: Replacing The Imaging Unit

    How do I replace the imaging unit? WARNING! The fuser can become extremely hot and cause severe burns. Make sure the printer is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abühlen, bevor Sie diese berühren.
  • Page 19 Turn off the printer. c Open the front cover (button A). de Open the imaging unit cover. Remove the used imaging unit. WARNING! Dispose of the used imaging unit according to your local regulations. Do not dispose of it by burning.
  • Page 20 Gently guide the imaging unit straight into the printer, following the arrows on the printer to seat the pins. Attention You can damage the unit if it is not aligned correctly.
  • Page 21 After approximately 6 minutes warmup (assuming normal temperature and humidity), your printer prints a startup page and displays “ IDLE ” on the message window. This 6-minute warmup only happens when a new imaging unit has been installed.

  • Page 22: Replacing A Toner Cartridge

    Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself. What are the toner cartridge life expectancies? A toner cartridge contains enough toner to print letter/A4-size pages at the...

  • Page 23: How Should I Handle Toner Cartridges

    However, the color gradually fades, so replace the toner cartridge as soon as possible. Approximately 100 sheets after detecting that toner in a cartridge is low, the printer displays < COLOR > TONER EMPTY in the message window, and the printer stops.
  • Page 24 Check the message display to see which color toner is out. Remove the top cover. Gently rotate the toner levers to the unlocked (backward) position. Remove and discard the empty toner cartridge. Place the used cartridge in a plastic bag to avoid toner spillage. WARNING! Dispose of the used toner cartridge according to your local regulations.
  • Page 25 (in step 9). Align the toner cartridge with the cartridge guides. Gently push the car- tridge into the printer. The cartridge should install easily. Gently rotate the the toner levers to the locked (forward) position.
  • Page 26 Yes to reset the consumables usage monitoring system. 5 " You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring. After replacing toner, you must print several pages before the printer recognizes the “new” toner cartridge. Replacing a Toner Cartridge...

  • Page 27: Replacing The Transfer Unit

    Grip the tabs at both ends of the transfer cartridge c and gently lift it d out of the printer. Attention Lift the roller carefully to prevent toner from spilling out.
  • Page 28 U-shaped guides inside the printer. Lock the transfer cartridge into the printer by pushing down on the base of the tabs until you hear a click. Close the imaging unit cover. Close the front cover.

  • Page 29: Using Media

    Using Media...

  • Page 30: Introduction

    “How do I autoduplex?” “Where can I order MINOLTA-QMS-approved media or get more information?” WARNING! Using unsupported media such as ink jet paper or coated color transparencies will result in damaging the printer and voiding your warranty. page 25 page 27 page 29...

  • Page 31: Media Storage And Handling

    Coated with a processed surface (such as carbon paper, digitally gloss-coated media, heat-sensitive paper, heat-pressure paper, heat-press transfer paper); colored paper that has been treated „ Manufactured for ink jet printers „ Already printed on another printer, copier, or fax machine „ Damp „ Layered „...

  • Page 32: What Should I Watch Out For When Loading Envelopes

    Perforated, prepunched, or torn „ Too slick, too coarse, too textured „ Too thin or too thick „ Stuck together with static electricity „ Composed of foil or gilt; too luminous „ Cold water transfer paper „ Heat sensitive or cannot withstand the fusing temperature (between 316°...

  • Page 33: What Should I Watch Out For When Handling Media

    Warped „ Multicolored What should I watch out for when loading transparencies? Attention Use only transparency media approved for this printer. Check www.minolta-qms.com/products for current approved media. To order approved media, go to www.q-shop.com. Do not use transparencies that „...

  • Page 34: Media Trays

    Media Trays Tray Media Tray Location Upper Upper (standard) tray—Tray 1 Multipurpose Multipurpose—Tray 2 HCIF High-capacity Input Feeder (HCIF) (optional)—Trays 3 and 4 Notes You may rename these trays for your convenience. See the CrownBooks for more information. Sheet Capacity for Letter/A4- sized Media 1,000 (2 x 500)

  • Page 35: Media Sizes And Print Area

    Media Sizes and Print Area What sizes of media can I use? Your printer supports full-color printing on all approved media sizes. Media Media Size Inches 8.2x11.7 8.2x11.7 Transpar- ency 5.9x8.3 B5 (ISO) 6.9x9.8 B5 (JIS) 7.2x10.1 6.4x9.0 4.5x6.4 Commer- 4.1x9.5...

  • Page 36: What Is The Imageable (Printable) Area

    What is the imageable (printable) area Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the margins...

  • Page 37: Page Margins

    „ Adjust the margins or page size through your application (recommended method). „ Use the printer’s control panel (Administration/Engine/Image Alignment menu). „ Use the PostScript translate and scale operators to reduce image size and change its placement on the page (requires PostScript programming knowledge).

  • Page 38: Media

    CrownBooks in PDF format on the Software Utilities CD-ROM. – In Single User Mode, you can select the media type and size from the drivers. The driver will overwrite any settings on the printer. – In Network Mode, if special media is not selected in both the driver and from the printer’s control panel, the printer uses plain paper...

  • Page 39: Media Types

    How do I choose print quality? For example, in the printer driver (Features tab, Resolution [DPI] option), select Quality. You have the choice to customize the printing. For example, printing a glossy (shinier) image on plain paper is less expensive, and you don’t have to load two media types in your trays.

  • Page 40: Plain Paper

    Since it may be difficult to tell whether media has a coating, check with www.minolta-qms.com/products/ for currently approved media. How do I select the media type? For example, in the printer driver (Paper tab, Media Type option), select Plain Paper. Plain Paper...

  • Page 41: Thick Stock

    Supported up to 28 lb bond (105 g/m²). Warning Using unsupported media such as ink jet paper will result in damaging the printer and voiding your warranty. Notes *For A5-size media, load up to 350 sheets only. Printing a glossy (shinier) image on plain paper (Glossy Plain media type) is less expensive.
  • Page 42 160–216 g/m² stock. 216 g/m ) to ensure that the image does not shift. trays, as this will cause printer jamming. use the Thick 1 media selection. Multipurpose tray only Up to 100, depending on the thickness of the envelopes...

  • Page 43: Glossy Stock

    See “What is the difference between “glossy plain paper,” “glossy thick 1,” “glossy stock,” and “coated stock”?” on page Media Multipurpose tray only the postcards 5.8" [100 x 148 mm]) recommended for laser printers. putting it in the multipurpose tray. printer jamming.
  • Page 44 Plain Paper Thick Paper (Including Envelopes Poscards) Glossy Paper { = Normal Toner Gloss Legend = More Toner Gloss z = Most Toner Gloss Printer Driver Settings Print Quality Option on the Features Tab Standard Quality Fine Standard Quality Fine Standard...

  • Page 45: Label Stock

    Label Stock Media Type Label stock Input Tray Capacity Orientation Face down Approved Use only media approved for laser products. Check Media www.minolta-qms.com/products for current approved media. To order approved media, go to www.q-shop.com. Duplexing Not supported „ Format label data within your application. Try printing your Notes „...
  • Page 46 Approved Use uncoated transparencies (also known as OHP film). We Media recommend „ Q-Media Transparency Media for the magicolor 3100 series (letter and A4 sizes only) „ Only media recommended for laser products. Check www.minolta-qms.com/products/ for current approved media. ( Often, you can’t tell by looking at an unprinted transparency or by looking at the outside of the package which transparencies are acceptable.) To order approved...

  • Page 47: Loading Media

    The illustrations show a standard upper media tray; however, instructions are the same for a high-capacity input feeder media tray. Attention Except for transparencies, do not mix media of different sizes, types, or weights in the same tray, as this will cause printer jamming. Loading Media...
  • Page 48 Slide open the media tray until it stops. Using two hands, lift it slightly to remove it from the printer and place it on a flat surface. Remove any media remaining in the tray. If necessary, adjust the two side media guides and the end media guide to the proper positions.
  • Page 49 4 4 4 4 Load the media (plain or glossy) face-up with its top toward the back of the printer. Often, an arrow on the media package label indicates the printing-side of the media. If you can’t remember which side of the...
  • Page 50 Attention Readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. The paper should fit easily between the guides. Make sure the paper corners are not bent. Do not overfill the tray.

  • Page 51: Refilling A Multipurpose Media Tray

    The tray extender supports long media. Attention Improperly adjusted guides may cause poor print quality, media jams, or printer damage. 5 " Make sure the guides are snug enough to keep the media straight, but not so tight that it buckles.

  • Page 52: Using Media Other Than Plain Paper

    Answer Base. Attention Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
  • Page 53 Open the multipurpose tray and adjust the media guides to the length and width of the envelopes. Attention Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Fold the flaps. Make sure the adhesive is dry.

  • Page 54: Loading And Printing Glossy Media

    Label printing is supported only from the multipurpose tray in letter or A4 media sizes. In the printer driver (Paper tab, Media Type option), select Label Stock. If you are in Network Mode, on the control panel, select Operator Control/ Media/Media for MPT menu, select Label Stock.

  • Page 55: Loading And Printing Thick Stock

    “Thick 3” can be printed only from the multipurpose tray. See also “Loading and Printing Glossy Media” on page 48. In the printer driver (Paper tab, Media Type option), select Thick 1 (76–99 g/m ), Glossy Thick 1 (76–99 g/m If you are in Network Mode Printing from the multipurpose tray—in the control panel, press the...

  • Page 56: Loading And Printing Transparencies

    To order approved media, go to www.q-shop.com. In the printer driver (Paper tab, Media Type option), select Transparency and (Paper tab, Paper Size option), select either Letter or A4. If you are in Network Mode, in the Operator Control/Media/Media menu, choose For MPT Bin.
  • Page 57 Attention Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Place the transparencies into the multipurpose tray with the printing-side up. Print the transparencies. Immediately remove the printed trans- parencies from the output tray. Loading Media...

  • Page 58: Duplexing

    Duplexing Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side.

  • Page 59: How Do I Autoduplex

    How do I autoduplex? Your printer is configured with 256 MB of RAM. Duplex (2-sided) printing can be done automatically with enough memory installed. For example, a Fine print quality, 1200 dpi duplex legal-size page would require 288 MB of SDRAM.

  • Page 60: Where Can I Order Minolta-Qms-Approved Media Or Get

    Check with our web site www.minolta-qms.com for a list of currently approved media. For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on the Answer Base, or contact Technical Support. See the Service & Support Guide for a complete listing of support telephone numbers.
  • Page 61 Maintaining the Printer...

  • Page 62: Introduction

    Do not oil, lubricate, or disassemble the printer. „ Do not touch the transfer roller cartridge, electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate. „ Keep media in the output tray at minimum level.
  • Page 63 Handle the unit carefully so you don’t touch the black surface of the transfer roller. „ Do not cover the printer immediately after using it. Turn it off and wait until it cools down. When the front cover is opened, the fuser temperature drops gradually (one hour wait time).

  • Page 64: Cleaning

    The image unit performs an automatic cleaning rotation after every page of one-page simplex jobs, after the fourth page of average four-page simplex continuous print jobs. The printer pauses for approximately 30 seconds to do an automatic internal cleaning cycle during long print jobs. 5 "...
  • Page 65 A soft dry cloth or cotton swab to clean the density sensor. WARNING! Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen.
  • Page 66 Be careful when cleaning the inside or removing paper jams, as the fuser assembly and other internal parts become very hot. Open the front cover, and let the interior of the printer cool before handling the inside of the printer.
  • Page 67 Do not use force to clean the sensor window. Replace the transfer roller by insert- ing the pins at both ends of the transfer roller into the U-shaped bearings inside the printer. Cleaning 4 4 4 4 5 5 5 5 5 5 5 5...
  • Page 68 Push down on the two tabs until they click to lock the transfer roller cartridge into the printer. Close the cover. Turn on the printer. Cleaning...

  • Page 69: Troubleshooting

    Troubleshooting...

  • Page 70: Introduction

    Status Page Type menu on the control panel. After you have chosen the type you want, press the Print Status? button on the control panel to verify the printer is printing correctly. You can also print a status page through the Administration/Special Pages/Print Status menu.

  • Page 71: Pdf File Printing

    In the event that you experience problems, you may want to increase the Host Input memory size further. The maximum size of PDF files which may be printed on the magicolor 3100 is determined by the amount of installed memory, including RAM and an internal hard disk. Adding additional RAM memory or an internal hard disk will allow you to print larger PDF files.

  • Page 72: Preventing Media Jams

    Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You have the correct media type selected if you’re printing on envelopes, glossy stock (set as Thick 2 or Thick 3), labels, thick stock, or transparencies.

  • Page 73: Automatic Jam Recovery

    Understanding the Media Path Understanding the printer’s media path will help you locate media jams. The media tray is located at the bottom front of the printer. The media is picked from the tray, passed under the imaging and transfer units, passed through Automatic Jam Recovery Avoid...

  • Page 74: Understanding Media Jam Status Messages

    Toner cartridges Controller High-capacity input feeder Understanding Media Jam Status Messages When a jam occurs, the message window on the control panel displays one of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM FUSER, or MEDIA JAM REGISTRATION.

  • Page 75: Clearing Media Jams

    Clearing Media Jams „ To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the paper path and cause further jams. „ To avoid damage to rollers, always remove jammed media gently.

  • Page 76: Media Jam Duplex

    WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen.

  • Page 77: Media Jam Feed

    Media Jam Feed Multipurpose Tray Jams Remove the jammed media from the multipurpose tray. Close the multipurpose tray. Open the front cover (button A). Check for media scraps inside the printer. Close the front cover. Clearing Media Jams...

  • Page 78: Upper Media Tray Jams

    Upper Media Tray Jams Remove the media tray. Pull out the jammed media. Even up the front edges of the media currently in the tray. Remove any remaining media from the printer. Reinsert the media printing face up. Clearing Media Jams...
  • Page 79 Open the front cover (button A). Check for any media scraps inside the printer. Close the printer’s cover. Reinsert the media in the tray. Attention Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct.

  • Page 80: Output Tray Jams

    Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct. Slide the tray(s) back into the printer. Output Tray Jams Remove jammed media from the output tray by gently pulling it toward you.

  • Page 81: Media Jam Fuser

    Near Imaging Unit Open the front cover (button A). Remove the jammed media. Remove any torn pieces of paper still in the printer. Attention Be careful not to touch the transfer drum while removing jammed media. Close the front cover.

  • Page 82: Near Fuser Unit

    Near Fuser Unit 5 " Media that hasn’t fully passed through the fuser contains unfused toner that can dirty your hands, clothes, or other items. If you get toner on your hands, wash them in cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible.

  • Page 83: Media Jam Registration

    Open the front cover (button A). Locate the registration rollers (one is black and one is metallic). Remove the jammed media. Remove any torn pieces of paper still in the printer. Attention Be careful not to touch the transfer drum while removing jammed media.

  • Page 84: Solving Problems

    Remove the moist media and replace it with new, dry media. Do not fan large quantities of transparency media. Open and close the front cover of the printer again. Recheck the paper path and make sure you have removed all of the media jams.
  • Page 85 Remove the warped or wrinkled media and replace it with new media. Remove the moist media and replace it with new, dry media. Use media that is approved for your printer. Load the transparencies or labels according to the manufacturer’s instructions.
  • Page 86 Solution Use uncoated transparency media that is approved for your printer. Remove the OHP media and load it in the tray one sheet at a time. Do not fan large quantities of transparencies before loading them.

  • Page 87: Other Problems

    A of the User’s Guide . It takes a little time for printing to start if the printer is in energy-saving mode. You can change the number of minutes before the printer switches to power-saving mode in the Administration/Engine/ Energy Saver menu.
  • Page 88 INVALID imaging unit. IMAGING UNIT Not all pages The printer has the print. wrong kind of cable, or the printer is not configured for the correct cable and port. The Cancel key was pressed. The media tray is empty. Printer resets...
  • Page 89 Symptom Cause Printing takes The printer is set to too much time. a slower printing (Thick Stock or Transparency media types). The printer is set to energy-saving mode. The printer memory is insufficient. The job is very complex. The printer is set for Single User Mode.
  • Page 90 Check your driver (Properties/Fonts tab) to make sure you are using the correct fonts (such as TrueType fonts). Put the printer on a flat, hard, level surface not to exceed 1.5° slant in any direction. Remove the media tray that you are printing from and reinsert it completely into the printer.
  • Page 91 Solving Problems Solution Put the printer on line and verify that the message window displays IDLE. Print a status page. For information about the ESP mode, refer to the CrownBooks . For Ethernet or parallel connections, set the port to Enabled.
  • Page 92 Solution Handle according to the message displayed. For example, if the keypad is locked, check to see if the printer’s in Network Mode and someone else has opened a telnet session to it. Change the printer to SIngle User Mode (Operator Control/Media Mode menu).
  • Page 93 Symptom Cause Nothing is Media is jammed printed (Cont.). inside the printer. There is not enough memory or your PS Wait Timeout is incorrect to print directly from PDF. Solving Problems Solution Remove any jammed media from the printer. Increase your memory and the PS Wait...

  • Page 94: Printing Quality

    Media type may be set incorrectly. The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications. Driver settings are not correct. Media is the wrong size. Unsupported media is being used.
  • Page 95 Symptom Cause Irregular The media is moist from humidity or print or having water spilled mottled on the paper supply. image appears. The transfer roller or fuser unit may be misinstalled or defective. Unsupported media is being used. Media is The media is moist wrinkled.
  • Page 96 Symptom Cause Small The media is is too marks dry. occur in or near The transfer roller or halftone fuser unit may be images. misinstalled or defective. Unsupported media is being used. Smudges The media is is too dry. shadows occur The transfer roller or around...
  • Page 97 The printer is black or connected to an outlet color. with a voltage or frequency that does not match the printer specifications. The image The media is moist comes off from humidity. when Unsupported media is rubbed.
  • Page 98 Symptom Cause Abnormal The imaging unit may areas be old or damaged. (black or Unsupported media is white being used. spots) appear. Vertical The imaging unit, streaking transfer roller, or appears. fusing unit may be misinstalled or defective. Solution Remove the imaging unit, and check for damage.
  • Page 99 Remove any jammed media from the printer. Put the printer on a flat, hard, level surface not to exceed ±5° slant. Remove any tape or adhesive that may have become lodged in the paper path.

  • Page 100: Status, Error, And Service Messages

    Refer to the CrownBooks for further information. 5 " Status messages are not displayed while the printer is off line. Status and Error Messages This message... < COLOR > TONER EMPTY <...
  • Page 101 This message... < X > LIFE LOW < X > MISSING ACC DISABLED ACC ENABLED ACC FILE 95% FULL ACC FILE 90% FULL ACC FILE 85% FULL ACC FILE 80% FULL Status, Error, and Service Messages means... do this... The indicated item Replace the indicated <...
  • Page 102 This message... ACC FILES GOT REMOVED ACC FILES NOT EMPTY SHRUNK TO %D ACC < X > FILE FULL ACC_GETSTATUSREC; CODE=%D, RESETTING ACC TO INITIAL STATE means... The accounting No action needed. option is disabled and the accounting files are empty. After a reset, the files are removed.
  • Page 103 If not, download it to profile your printer. Place a mismatch. service call to the ––vendor from whom you purchased the printer. If you cannot get service from your vendor, see the Service & Support Guide for additional contact –– information. The accounting file No action needed.
  • Page 104 This message... CREATING XXXXXXXXXXXX FILE, WAIT... ADC SENSOR DUSTINESS <X> DISK ERROR END JOB means... The specified Wait. No other action accounting file is needed. created when accounting is enabled and the files are not in existence or these files are created following a Reset Accounting (XXXXXXXXXXXX...
  • Page 105 The printer remains in “deep sleep,” until a print job is received, or until the printer is manually switched from offline to online. The < %D > (size of the No action needed. non-empty...
  • Page 106 MISSING INITIALIZING INVALID < X > INVALID IMAGING UNIT MEDIA JAM DUPLEX means... The printer is on line, No action needed. but no jobs are in process. The imaging unit life Replace the imaging is low. unit. The imaging unit will automatically reset its consumables count.
  • Page 107 This message... MEDIA JAM FEED MEDIA JAM FUSER MEDIA JAM REGISTRATION MEDIA TYPE MISMATCH OUTPUT BIN FULL PRINTING STATUS PUT < SIZE > PAPER IN < INPUTBIN > BIN Status, Error, and Service Messages means... do this... Media has jammed Locate and remove the while being pulled jam.
  • Page 108 Remove and reinstall installed correctly. the transfer unit. An active job is in Wait until the print job is process. Access to finished and the printer the menu is not goes idle. allowed until the job is finished. The printer is Wait.

  • Page 109: Service Messages

    Service Messages A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on.

  • Page 110: Hp-Gl Error Codes And Pcl Error Codes

    HP-GL Error Codes and PCL Error Codes The following tables list error codes that could appear on the printer message window when running the HP-GL, PCL or PCLXL emulation. HP-GL Error Description Code Not enough memory for job. Too many transformations.

  • Page 111: Postscript Errors

    PostScript Errors If your printer is having trouble printing when using PostScript emulation, you should turn on the Error Handler in the control panel menu. Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job.

  • Page 113: Installing Other Accessories

    Installing Other Accessories...

  • Page 114: Installing Other Accessories

    Introduction Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. Attention Use of accessories not manufactured/supported by MINOLTA-QMS is not supported by your printer and will void your warranty.

  • Page 115: Antistatic Protection

    If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/or accesso- ries, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.

  • Page 116: Buzzbox

    BuzzBox BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the printer goes off line. This means you’re alerted to print job interruptions, such as empty media trays or other consumable issues.

  • Page 117: Using The Buzzbox

    Your magicolor 3100 printer comes with 256 MB SDRAM printer memory. However, you can upgrade the magicolor 3100 to a maximum of 384 MB of RAM through the installation of additional DIMMs. Two DIMM slots are Dual In-Line Memory Modules (DIMMs) ®...

  • Page 118: How Much Memory Do You Need

    Additional memory allows you to download more fonts and increase the printer's buffer (area where data sent from the computer is stored while wait- ing to be printed). The amount of RAM installed in your printer governs which resolutions can be used with each media size.
  • Page 119 If you are not to the point when you are able to print an advanced status page (with the control panel’s Print Status? button) yet, skip to step 2. If you have previously installed your printer and have confirmed that it is printing, print an advanced status page in case you need to restore any current memory settings after the DIMM installation.
  • Page 120 Remove the controller board from the printer. Loosen two screws, one on each end of the I/O connector panel, and, using the tab on the lower side of the connector panel, pull the controller board from the printer. Position the controller...
  • Page 121 DIMM is seated completely in the connector. Reinstall the controller board into the printer. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the two screws. Reconnect all interface cables.
  • Page 122 Print a startup page or an advanced status page, and verify that the total size of the RAM installed in your printer is listed. Dual In-Line Memory Modules (DIMMs)

  • Page 123: Emulations, Fonts, And Other Software

    5 " You must have at least one hard disk, internal or external, attached to the printer in order to use an optional emulation. If more than one hard disk is available, the emulation automatically installs itself on the disk with the most free storage space.

  • Page 124: Downloading An Emulation Via An Ethernet Interface

    At the ftp> prompt, end the ftp session by typing quit When the Disk light stops flashing and the printer’s message window reads IDLE for at least 30 seconds, turn the printer off and then on again. (for example, ftp pctdev6 ) (for example, ftp 161.33.130.45 )

  • Page 125: Using An Optional Emulation

    If you already have files containing LN03 Plus escape sequences, or if you have set our application to print to an LN03 Plus printer, you only need to fol- low its installation instructions to begin using the emulation in your MINOLTA-QMS printer.

  • Page 126: Fonts And Forms

    QFORM The MINOLTA-QMS QFORM option allows you to use existing lineprinter and forms printing applications on your magicolor 3100 printer. This printer resi- dent application gives you the ability to store PostScript forms on the printer’s hard disk and fill those forms with your application’s ASCII print stream.

  • Page 127: Optional Fonts

    These fonts can be printed at a variety of point sizes and in differ- ent styles and resolutions. After the Kanji hard disk is installed in your magicolor 3100, the Kanji fonts are available for use just as if they were resident on the printer.

  • Page 128: Hardware Requirements

    What's in the Kit? „ Internal IDE hard disk drive preformatted with the following Kanji Morisawa fonts: z GothicBBB z Mincho „ IDE hard disk with ribbon cable attached „ IDE hard disk bracket „ 4 screws Hardware Requirements „ A Macintosh, IBM PC, or compatible computer Software Requirements „...

  • Page 129: High-Capacity Input Feeder (Hcif)

    IDE hard disk drive. High-capacity Input Feeder (HCIF) Each tray in the HCIF increases your printer’s media feed capacity by 500 sheets. The HCIF is positioned under the printer, so no extra horizontal space is necessary.
  • Page 130 Slide open the top media tray until it stops. Using two hands, lift it slightly to remove it from the printer. Remove any shipping tape and spacers. Repeat for the lower media tray.
  • Page 131 Do not tilt it more than 10° in any direction at any time. WARNING! Your printer weighs approximately 75.9 lbs (34.5 kg) fully assembled. Be sure to have help when lifting and moving it. ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca.
  • Page 132 Screw in the 4 screws and tighten them. Install all three media tray covers. Insert the media trays. If you need to move the printer with the HCIF attached, unlock the casters and then move the unit. High-capacity Input Feeder (HCIF)

  • Page 133: Media Trays

    Readjust the printer’s color side-to-side registration, if necessary. Media Trays The printer comes with a a 100-sheet multipurpose tray (tray 1) and a 500-sheet media tray (the standard upper tray—tray 2). The optional high-capacity input feeder has two 500-sheet media trays (trays 3 and 4).
  • Page 134 Installation Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 109. In addition, always handle circuit boards by the edges only.

  • Page 135: Scsi Interface

    Secure the interface card to the interface panel with the two screws you removed earlier. Reinstall the controller board. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the two screws. Reconnect all interface cables.
  • Page 136 Two larger screws, two smaller screws Installation Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 109. In addition, always handle circuit boards by the edges only.
  • Page 137 Secure the SCSI interface card to the interface panel with the two larger screws in the kit. Reinstall the controller board. Gently slide the controller board into the printer’s tracks until it’s fully seated, and then tighten the controller board’s two screws. Reconnect all interface cables.

  • Page 138: Internal Ide Hard Disk Drive

    Internal IDE Hard Disk Drive Attention Make sure that the printer and all accessories are turned off before installing accessories involving the controller board. One optional internal IDE hard disk is supported. What ' s in the Kit? The internal IDE hard disk drive kit includes the following: „...
  • Page 139 Position the controller board on a flat surface so the controller board lies flat and the interface panel is facing you. Attach the internal IDE hard disk drive to the hard disk bracket. Attach the internal IDE hard disk drive to the bracket with the grooved- end of the bracket facing the ribbon cable.

  • Page 140: Time-Of-Day Clock

    So that you don’t stress the board, press one corner at a time to secure the hard disk to the controller board. Reinstall the controller board into the printer. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the two screws. Reconnect all interface cables.
  • Page 141 Turn off the printer, and then disconnect the power cord and all interface cables from the printer. Loosen the screws and pull the controller board from the printer. WARNING! Because the time-of-day clock includes an internal battery, there is a danger of explosion if the clock is incorrectly installed or replaced.
  • Page 142 Gently press down on the time-of-day clock until it’s firmly seated. Reinstall the controller board. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the screws. Reconnect all interface cables.

  • Page 143: Tray Cover

    Print a startup page. The time-of-day clock is not listed under “Installed Options” on the startup page, but the time does appear as System Date in the Printer Information column. For instructions about setting the time-of-day clock, refer to the CrownBooks .
  • Page 144 Then attach the HCIF tray covers by hooking the tray covers c and d at the rear of the printer onto the corre- sponding tabs. Attach the tray cover back onto the upper media tray. Tray Cover...

  • Page 145: Color Printing

    Color Printing...

  • Page 146: Introduction

    Introduction Your magicolor 3100 features advanced color laser technology that produces inexpensive and durable color prints at 1200x1200 dpi on plain paper, envelopes, labels, thick stock, and transparencies. Color Registration At setup, and any time the printer is moved, adjust the side-to-side (scan direction) color registration.
  • Page 147 Online (twice) 5 " The printer automatically saves each number as you progress through the choices using the Next or Previous key. The printer does not have to be restarted for the changes to take effect. Color Registration (Until) Display Reads Message in Capital Letters Wait for a Side Color Registration Page to print.

  • Page 148: Prismlaser™ Technology

    Color Management and Control The magicolor 3100 offers a host of color screening, matching, and calibra- tion tools for both the beginner and professional color user. MINOLTA-QMS Q Color management does not mean all devices will match exactly.

  • Page 149: Further Information

    Printer-resident CMS: Because MINOLTA-QMS Q color correction is built into the printer, it works well in all computing envi- ronments and with most design, publishing, and office applications. „ Industry-standard profiles: Q files for compatibility with popular input and output devices.

  • Page 151: A Technical Specifications

    Technical Specifications...

  • Page 152: Requirements

    For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±5°slant) surface. If you have added an HCIF, the printer’s height will increase by approximately 19 inches (476 mm). Location Requirements „...
  • Page 153 Do not tilt the printer more than 10° when moving it. „ If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.

  • Page 154: Power Requirements

    Connect the power plug to an outlet with the same rated voltage as the printer (120 or 240 V), and fused for at least 15 amperes (4 amperes for 240 V). No other devices should be connected to this outlet, as overheating could cause fire or electric shock.

  • Page 155: Energy Star Compliance

    Noise- generating Equipment Grounding ENERGY STAR Compliance The magicolor 3100 basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user-configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off).

  • Page 156: Engine And Controller Specifications

    Engine and Controller Specifications Print Speed Maximum Print Speed in Pages per Minute A4 Thick Stock 1 A4 Transparency A4 Thick Stock 2 A4 Thick Stock 3 A4-Sized Label Sheet A4 Thick Stock 1 A5 Thick Stock 2 A5 Thick Stock 3 B5 Thick Stock 1 B5 Thick Stock 2 B5 Thick Stock 3...

  • Page 157: Engine

    3,000 simplex letter/A4 pages per month The duty cycle is affected by the media type and percent coverage. Desktop, non-impact, color printer Scanner: Semiconductor laser with rotating mirror Recorder: Black writing electrophotographic Process: Cyan, magenta, yellow, and black toner image...

  • Page 158: Controller

    Standard: 100-sheet (face up) multipurpose tray 500-sheet (face down) upper tray Optional: two 500-sheet (face down) trays in the HCIF 250-sheet (face down) output tray on top of printer See “Using Media” on page 23. Cut-sheet The maximum media weight supported for duplex printing...
  • Page 159 64, 128, and 256 MB DIMMs 5 " For information about DIMMs recommended for your printer, see the magicolor 3100 Answer Base through the Internet at www.minolta-qms.com/ support/, or contact Support. See the Service & Support Guide for more information.

  • Page 160: Electrical

    Standby Power saver mode (220–240 V) Up to 2.2 GB 5 " For information about hard disks recommended for your printer, see the magicolor 3100 Answer Base through the Internet at www.minolta-qms.com/ support/, or contact Support. See the Service & Support Guide for more information.
  • Page 161 Environmental Noise level Relative humidity Temperature range Altitude Inclination Engine and Controller Specifications Printing: Less than 55 dB (A) Standby: Less than 41 dB (A) Operating: 20-80% RH (noncondensing) Transportation/Storage: 10–90% RH (non- condensing) Operating: 50-90.5° F (10-32.5° C) Transportation/Storage: 32-95° F (0-35° C) Operating: 0-8202 ft (0-2500 m) Operating: ±5°...

  • Page 162: Physical

    Physical Dimensions Weight (excluding consumables) Weight (including consumables) Main Body W: 17.28 in., 439 mm H: 17.52 in., 445 mm D: 25.12 in., 638 mm Unpacked: 65 lbs (29.5 kg) 77 lbs (35 kg) Engine and Controller Specifications High-capacity Input Feeder W: 22.48 in., 571 mm H: 29.37 in., 746 mm...

  • Page 163: Consumable Life Expectancies

    Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, page size, content of material printed, and page coverage (usually 5% coverage of letter/A4-size media). The actual life expectancy will vary (or be reduced) depending on these and other printing variables, including continuous (optimal consum- able life) or intermittent (for example, one-page jobs) printing, ambient temperature, and humidity.
  • Page 164 Notes Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and will void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/or accessories, MINOLTA-QMS will not repair the printer free of charge.

  • Page 165: Ipp

    Internet Printing Protocol—Internet Printing Protocol allows you to print remotely to any IPP-enabled printer through both intranets and the Internet. All printers, including the magicolor 3100, that are shared on a Windows 2000 (and higher)-based server are automatically made accessible by using the Internet Printer Protocol (IPP). This technology allows for electronic distribution of documents via the Internet, and communication between the user and the printer.
  • Page 166 No User name is required. Password is “admin” (all lower case, without the quotes). URL is the web address of the file you wish to print to the printer, for example: http://newsite.test.com/testfile.ps. 5 "...

  • Page 167: Document Option Commands

    Document Option Commands This lists the supported Document Option Commands (DOCs) for your magicolor 3100. The commands are grouped by feature type. Each command is preceded by either a DOC statement (%%) or an IncludeFeature statement (%%IncludeFeature). See the Crown Document Option Commands manual for information on all other commands.

  • Page 168: Lineprinter Emulation Commands

    Retain temporary Select default font Select default font ID Reset Select symbol set Set carriage return to CR+LF Set linefeed to CR+LF Set number of lines per inch Set point size Resource Lineprinter Emulation Commands Select font for current job Set point size for current job Specify character map type Number lines...

  • Page 169: Document Formatting

    Document Formatting Logical page orientation Number up printing Offset logical page Print borders Scale logical page Print background images Set printer resolution Print page range Duplex printing Collate print job Logical page size Select number of copies Select paper Select paper...

  • Page 170: Cals Commands (Optional Emulation Required)

    Set power-up configuration CALS Commands (Optional Emulation Required) Automatic rotation of image Automatic scaling of image TIFF Commands (Optional Emulation Required) Automatic rotation of image Up or down scaling of image Automatic selection of paper size Annotation Reverse image control Control disk scratchfile size Set annotation tag number Menus...

  • Page 171: Operator Control Menu

    Media Proof-Then-Print** Consumables *Only with an optional large-capacity input feeder installed **Only with an optional hard disk installed Bold = Default Menus Printer Configuration Administration 001-999 Long Edge, Short Edge, Off Off, On Portrait, Landscape Upper, Multipurpose, Optional1*, Optional2* Off, On...

  • Page 172: Administration Menu

    Special Pages Startup Options Memory Engine Consumables Miscellaneous Disk Operations** * Optional ** Only with an optional hard disk installed ***Only with Time-of-Day clock installed Printer Configuration Security Timeouts Optional NIC* Resident NIC Parallel ESP Default HP-GL LN03+* LinePrinter PostScript ImageServer* (TIFF &...

  • Page 173: Administration/Communications/Resident Nic/Crownnet Menu

    Administration/Communications/Resident NIC/ CrownNet Menu Common Menu O ptional N IC * M ode C row nN et C om m on E therTalk C onfig S pooling P age A ddress O n Input Idle A ddress O n Idle *Optional **Token-Ring only Menus...

  • Page 174: Ethertalk Menu

    EtherTalk Menu O ptional N IC * Common P rotocol Enabled D isabled *Optional A dm inistration C om m unications R esident N IC C row nN et E therT alk LA N M anager N etw ork Ident LaserW riter M IN O LT A -Q M S R C R H P Z oner R es...

  • Page 175: Lan Manager Menu

    LAN Manager Menu O ptional N IC * C om m on E therT alk P rotocol Enabled D isabled *Optional Menus Adm inistration C om m unications R esident N IC C row nN et LA N M anager N etW are P rinter N am e N am e...

  • Page 176: Netware Menu

    R esident N IC C row nN et LA N M anager N etW are R /N Printer #1- 8 P rinter N am e P rinter N am e [1] P rinter S lot # P rinter N am e [2]...

  • Page 177: Tcp/Ip Menu

    TCP/IP Menu Optional NIC* Common EtherTalk Enabled Accnting/ Protocol Disabled Revchan Internet Address Subnet Mask Port Assignment Default Router L P D Remove Passwords B O O T P Remove Hosts Secure Files Bold = Default *Optional ** Pri and Sec WINS Addr are IP addresses of the Primary and Secondary WINS servers (default 0.0.0.0).

  • Page 179: Index

    Index Acc disabled message 95 Acc enabled message 95 Acc file x% full message 95 Acc files got removed message 96 Accessories BuzzBox 108 CGM 108 Crown for DECnet-TCP/IP 108 CrownNet for Ethernet 108 CrownNet for Token-Ring 108 Daughterboards 108 DIMMs 111 Dual In-Line Memory Modules (DIMMs) 108...
  • Page 180 BuzzBox 108, 110 Adapter 110 Interface 110 Kit 110 Ribbon cable 110 Cancel all jobs message 97 Cancel job message 97 Cancelling job Status message 97 Card Security 110 Cassette (see tray) 127 Cassettes Optional 123 Cautions OPC belt cartridge 57 CCITT 119 CGM 117 Cleaning cycle...
  • Page 181 Envelopes Formatting 36 Loading 48 Printing 36, 48 Environmental requirements 155 Error codes 104 Error message Bins 101 Error messages 94 ESP 85 Mode 85 Timeout 85 EtherTalk Menu 168 Ethertalk 127 Extended accounting file size message 99 Face, definition 2, 158 Fonts 117, 120 Downloading disk fonts 120 ftp 118...
  • Page 182 Keypad locked message 86 Keys Security 110 BuzzBox 110 DECnet interfaces 128 IDE hard disk 132 Kanji font internal IDE hard disk 122 PlanetPress 121 QFORM 121 SCSI 130 Labels Continuous printing 39 Loading 37, 39 Printing 37, 39 Manager 127 Server 127 LAN Manager Menu 169 Lineprinter, DOC 162...
  • Page 183 Put x paper in any bin message 102 Put x paper in x bin message 101 QFORM 120 Resetting accounting message 102 Resolution 112, 151 Return Merchandise Authorization number 105 Returning, printer RMA number 105 SCSI 129 SCSI interface kit Installation procedure 129 Service Messages 94...
  • Page 184 Upper (also known as Standard) (Tray 1) 127 Tray 1 127 Troubleshooting 64 Duplexing 83 Error codes 104 Media jams 79 Nothing is printed 86, 87 Printer resets 82 Printer takes too much time 83 Status, service, and error messages 94 UNIX 118 Index...
  • Page 185 Upper 28 Upper media tray 41 Ventilation grilles 147, 148 VMS compatibility 119 Waiting for idle message 102 Waiting for idle status message 102 Warming up message 102 Warm-up time 152 Wrist strap for antistatic protection 109 Zip drive 129 Index...

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