Technical Service; Warranty Terms - OFF CARR COSTA KID Instruction Manual

6.

Technical service

For any problems, fault or breakage please inform immediately the
authorized dealer supplying the following indications:
a) model
b) serial number
c) fault description
d) any reference or order number, if available, recorded on the
order form.
Every component of the hand-bike is available as spare part.
7.

Warranty terms

The frame is guaranteed for two years from the delivery date of the
•
wheelchair.
Parts subject to normal wear and tear are not covered by the
•
guarantee, unless wear is caused by a manufacturing fault.
The guarantee does not cover transport.
•
If a fault occurs during the guarantee period, OFF CARR will:
•
o Repair the faulty part
o Replace the faulty part
The guarantee does not cover damage caused by negligence,
•
improper use, mishandling or incorrect maintenance by unauthorised
personnel or by the user.
OFF CARR is not responsible for damages caused during transport.
•
The forwarder company is the only responsible, therefore please
inform both the forwarder company and OFF CARR of any damage
that has been caused by the transport.
• This guarantee does not cover injury or others damages eventually
related to a malfunctioning of the wheelchair.
The identification number label must never be removed from the
•
wheelchair frame, otherwise the guarantee is no longer valid
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