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8
Warranty information
8.1
Guarantee conditions
The guarantee applies only to material and production errors and relates to the repair or exchange of
faulty parts. Please understand that we cannot provide a repair under warranty in the following
circumstances:
• Non-observance of the warnings and guidance given in the this document
• Abusive or improper treatment, installation or use
• Scratches or wear
• Evidence that the enclosures have been opened
• The cables or connectors having been removed or altered
• Firmware being loaded that is of an older revision than indicated on the product label
• Damage caused by other devices
• Accidental damage
8.2
Returns procedure
Should the product need returned for repair under warranty please contact your Sales representative.
They will assign an RMA number and provide packing and shipping details.
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