Whirlpool W11555816B Use And Care Manual page 22

TROUBLESHOOTING – WASHER (CONT.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Washer not performing as expected (cont.)
Clothes not completely This washer uses much less water
covered with water than traditional top-load washers.
Dry spots on load after This washer uses much less water
cycle than traditional top-load washers.
High spin speeds extract more
moisture than traditional top-load
washers.
Washer may be tightly packed.
Added extra garments to the load
after the sensing/fill phase.
Incorrect or wrong Check for proper water supply.
wash or rinse
temperatures
Energy-saving controlled wash
temperatures.
Load not rinsed Check for proper water supply.
Not using HE detergent or using
too much HE detergent.
Washer not loaded as
recommended.
Residues remaining on Sand, pet hair, lint, remaining
the load after washing detergent, bleach, and other
residues may require additional
rinsing.
Load is tangling Washer not loaded as
recommended.
Not cleaning or Added more water to washer.
removing stains
Washer not loaded as
recommended.
Adding detergent on top of load.
22
Possible Causes
Clothes may not be completely covered with water.
Wash a smaller load, or run the Heavy Duty cycle.
The high spin speeds combined with airflow during the final spin can
cause items near the top of the load to develop dry spots during the
final spin. This is normal.
Use the Bulky Items cycle for a higher water fil. See the "Cycle
Guide" to match your load with the best cycle.
Add only one or two additional garments after washer has started.
Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have
both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures than
your previous washer. This includes cooler hot and warm washes.
Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from operating
correctly. Always measure detergent and follow detergent directions
based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load
with dry items only.
The washer will not rinse well if tightly packed. Load with dry items
only.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer has started.
Select the Heavy Duty cycle.
See the "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water. This is
normal and necessary for clothes to move. It is normal for the wash
load to be below the water line. Extra water, added manually, results
in less effective cleaning.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load
with dry items only.
Add only one or two garments after washer has started.
Add detergent, Oxi products, and color-safe bleach to the bottom of
the basket before adding the load items.
Solution