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9 Technical Support and Troubleshooting
This section is in addition to the dedicated FAQ and help section on www.pulseairtest.com. Any issues not
covered by this manual or the online help directory should be directed to
via our dedicated technical support line on 01455 883 250.
Problem
Possible Causes
Tank pressure
Tank control data cable
readings not
not properly connected
displaying on the
screen
Nozzle failing to
Tank control data cable
open
not properly connected
Controller display
Not plugged in or no
and LED not
power supply (via the
powering up
data cable)
Nozzle freezing and
Dryer column in unit not
failing to close after
fully functioning or high
an air release
relative humidity in your
test environment.
Too many tests in
succession
Zero or invalid
Check test feedback on
results
results screen for issues
enquiries@buildtestsolutions.com
Fixes
Check the air receiver is recognised on the controller.
Remove the data cable connection, power the air
receiver down and reconnect the data cable.
Check the air receiver is recognised on the controller.
Remove the data cable connection, power the air
receiver down and reconnect the data cable.
Switch on the power supply to the air receiver. Check
MCB of the mains circuit.
Disconnect and reconnect the controller data cable,
ensuring it is twist locked into place at each end.
Possible failed electronics, contact BTS.
Turn the air receiver off and on again in order to reseat
the valve.
Drain the air receiver from 10 bar to flush excess
moisture in the air receiver and associated plumbing. In
addition, check for excess moisture build up in the
compressor charge hose and the moisture separator
bowl within the compressor chassis.
Leave unit idle for 15 minutes for compressor to cool and
for temperatures to stabilise
Enquire with BTS to service the equipment and replace
the dryer column
Take on board feedback provided and retest from a
higher or lower pressure.
or
Page 26 of 28
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