GE WCVH4800KWW Owner's Manual & Installation Instructions page 21

49-90369-2_ENv01:49-90340 ENv05 8/2/2011 7:37 PM Page 21
Problem
Water does not enter
washer or enters slowly
Snags, holes, tears, rips
or excessive wear
Wrinkling
Grayed or yellowed
clothes
Colored spots
Water temperature
is incorrect
Bad odor inside
your washer
Slight variation
in metallic color
Possible Cause
automatic self-system checks
Water valve screens are stopped up
Filter clogged or fill hose may
be kinked
Energy efficiency
Insufficient water supply
the washer door is open
Incorrect fill hose connection
Water fill optimization
Pens, pencils, nails, screws or
other objects left in pockets
Pins, snaps, hooks, sharp buttons,
belt buckles, zippers and sharp
objects left in pockets
Improper sorting
Overloading
Incorrect wash cycle
repeated washing in water that is too hot • Wash in warm or cold water.
not enough detergent
not using HE (high-efficiency) detergent • Use HE detergent.
Hard water
Water is not hot enough
Detergent is not dissolving
Dye transfer
Incorrect use of fabric softener
Dye transfer
Water supply is improperly
connected
House water heater is not set
properly
Washer unused for a long time
or not using recommended
quality of HE detergent
this is normal
What To Do
• After START is pressed, the washer does several system checks.
Water will flow several seconds after START is pressed.
• Turn off the water source and remove the water connection hoses
from the upper back of the washer. Use a brush or toothpick to clean
the screens in the machine. Reconnect the hoses and turn the water
back on.
• Make sure that the water valve filters (blue and orange screen
must be free of solids) on the unit are not clogged. Turn off water
and check filter by disconnecting hose at machine. Check that fill
hoses are not kinked or clogged.
• This is an energy-efficient washer. As a result, the temperature settings
for this washer may be different than for a non-energy-efficient washer.
• Make sure that the water supply is turned on. Make sure that the
water faucets are turned to their completely open position.
• The washer door must be closed for all washer cycle operations.
If the door is opened during the washer operation, all functions
will stop, including water filling.
• Make sure that the fill hoses connect the hot water supply to the
hot inlet on the washer and the cold water supply to the cold inlet
on the washer (hot to hot, cold to cold).
• Water may not cover the top level of the clothes. This is normal
for this high-efficiency washer. The water fill is optimized by the
system for best wash performance.
• Remove loose items from pockets.
• Fasten snaps, hooks, buttons and zippers.
• Avoid mixing heavy items (like work clothes) with light items
(like blouses).
• Load your washer so clothes have enough room to move freely.
• Match Cycle selection to the type of fabric you are washing
(especially for easy-care loads).
• Use correct amount of detergent.
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install a water
softener.
• Make sure water heater is delivering water at
120°–140°F (48°–60°C).
• Try a liquid detergent.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
• Make sure hoses are connected to correct faucets.
• Make sure house water heater is delivering water
at 120°–140°F (48°–60°C).
• Leave the door slightly open for the water to air dry.
• Run a Basket Clean cycle (found in the Washer cycles menu)
with 1 cup of bleach or other commercially available product
manufactured for this use such as Tide
See Care and Cleaning/General Maintenance in the Loading and
using the washer section.
• Due to the metallic properties of paint used for this unique
product, slight variations of color may occur due to viewing
angles and lighting conditions.
GEAppliances.com
Washing Machine Cleaner.
®
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