Care; Troubleshooting - Clarity 420 User Manual

The C420 has been designed to give you
years of dependable service with a minimum
of care.
To ensure the utmost in performance, follow
these guidelines in caring for the unit:
1. Avoid dropping or knocking the unit.
2. Dust the unit regularly. Wipe the
The unit will not operate/no dial tone:
• Verify the TALK Button is lit.
• Verify the AC Adapter is securely
plugged into the base and the
telephone.
• Verify the telephone line cord is
securely plugged into the wall jack
and the telephone.
• Make sure the base antenna is in an
upright position.
• Make sure the handset battery is
fully charged.
• Verify the telephone is in the correct
dialing mode, tone (touch) or
pulse (rotary).
• Make sure you are in the usable
range of the base station.
• Reset the security code by placing the
handset in the base for 5-10 seconds.
20

Care

3. The C420 is an electrical device.

Troubleshooting

The phone does not ring when you
receive a call:
unit with a soft damp cloth. Do not use
detergents and avoid excess moisture.
Avoid electric shock by keeping the
phone away from water (i.e. bath
room, kitchen sink, etc.)
• Make sure the RINGER switch on the
handset and base are set to ON.
• Verify the AC Adapter is securely
plugged into the base and the
telephone.
• Verify the telephone line cord is
securely plugged into the wall jack
and the telephone.
• Make sure you are in the usable
range of the base station.
• You may have too many extensions
on your line. Try unplugging a
few devices.