Troubleshooting Before Contacting Customer Support - Nikon Z 7II User Manual

Troubleshooting
Before Contacting Customer Support
You may be able to resolve any issues with the camera by
following the steps below. Check this list before consulting your
retailer or Nikon-authorized service representative.
Check the list of common problems.
Common problems and solutions are listed in the following
1
sections:
STEP
•
•
Turn the camera off and remove the battery, then wait
about a minute, re-insert the battery and turn the camera
on.
2
STEP
D
Search Nikon websites.
•
3
STEP
•
4
Consult a Nikon-authorized service representative.
STEP
Before Contacting Customer Support
660
"Problems and Solutions" ( 0 662)
"Alerts and Error Messages" ( 0 673)
The camera may continue to write data to the memory
card after shooting. Wait at least a minute before
removing the battery.
For support information and answers to frequently asked
questions, visit the website for your country or region
( 0 xlii).
To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/