Digi Connect Tank Getting Started Manual
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Summary of Contents for Digi Connect Tank

  • Page 1 ® Digi Connect Tank Getting Started Guide...
  • Page 2 Trademarks and copyright Device Cloud by Etherios, Digi, Digi Connect Tank, Digi International, and the Digi logo are trademarks or registered trademarks in the United States and other countries worldwide. All other trademarks mentioned in this document are the property of their respective owners.
  • Page 3 If you need assistance, contact technical support: Telephone (8:00 am - 5:00 pm—U.S. Central Time): 866.765.9885 toll-free U.S.A. & Canada 801.765.9885 Worldwide Fax: 952.912.4952 Online: www.digi.com/support Email: tech.support@digi.com Mail: Digi International 11001 Bren Road East Minnetonka, MN 55343 Digi Connect Tank Getting Started Guide...
  • Page 4: Table Of Contents

    Modifications (FCC 15.21) CE certifications (Europe only) UL / cUL conformity Essential health and safety requirements Digi Connect Tank, special conditions for safe use - (ATEX) Applicability ATEX product marking Explanation of the ATEX product marking About Digi Connect Tank...
  • Page 5 Configure alarm options Configure cellular options Configure Device Cloud options Configure device options Schedule configuration changes Configure a Digi Connect Tank with SMS and limited data View Connect Tank sensor data Connect Tank configuration options Alarm options Cellular options Device Cloud options...
  • Page 6: Safety Notices And Certifications

    Do not attempt to repair the product. Any attempt to service or repair the unit by the user will void the product warranty. Digi Connect Tank must be maintained by Digi or a Digi qualified technician only. Always use the designated battery, model number 76000912, from Digi. You must remove the unit from the installation or unclassified hazard location before opening the enclosure due to the risk of screws or batteries falling into the storage tank.
  • Page 7: Certifications

    Certifications WARNING! Substitution of any component may impair suitability for Class I, Division II. WARNING! The Digi Connect Tank unit contains internal batteries. Do not open the unit enclosure unless the area is known to be free of ignitable concentrations.
  • Page 8: Modifications (Fcc 15.21)

    UL / cUL conformity Modifications (FCC 15.21) Changes or modifications to this equipment not expressly approved by Digi may void the user’s authority to operate this equipment. CE certifications (Europe only) Digi Connect Tank complies with European union CE marking requirements.
  • Page 9: Digi Connect Tank, Special Conditions For Safe Use - (Atex)

    The ATEX evaluation and the special conditions in this section apply to part numbers: 50001825-03 50001825-06 WARNING! Digi Connect Tank is suitable for use in ATEX Zone 2, Group IIA hazardous locations or non-hazardous locations only. WARNING! The Digi Connect Tank unit should be installed only in process tanks containing neither non-pressurized nor non-flammable materials.
  • Page 10: Explanation Of The Atex Product Marking

    Digi Connect Tank, special conditions for safe use - (ATEX) Explanation of the ATEX product marking The following table provides the meaning of the ATEX marking. Mark Meaning The ATEX symbol. This symbol indicates certification for use in an explosive atmosphere.
  • Page 11: About Digi Connect Tank

    Digi Connect Tank models and specifications Digi Connect Tank offers models based on cellular options. For a complete list of models and model specifications, navigate to the following Digi Connect Tank page: www.digi.com/pdf/ds_digiconnecttank.pdf...
  • Page 12: Digi Connect Tank Features

    Optional GPS for nomadic tanks. • 1” NPT mounting; 2” to 1” adapters are also available. Digi Connect Tank is highly configurable, eliminating the need for custom programming and development. Additionally, you can configure several settings through Device Cloud, including: •...
  • Page 13: Digi Connect Tank Specifications And Certifications

    C1 D2 group D compliant Digi Connect Tank specifications and certifications Complete, updated specifications of the Digi Connect Tank device and accessories are available on the Digi website. To view the Digi Connect Tank Hardware Specifications, click the Specs tab on the Digi Connect Tank page or see the tables below.
  • Page 14 Digi Connect Tank specifications and certifications Connect Tank CDMA UMTS Channels Assisted GPS Sensitivity -155 dBm typ -152 dBm typ TTFF (Typical) Cold start: ~45 seconds; Cold start: ~60 seconds; Hot start: <5 seconds Hot start: <5 seconds Horizontal Accuracy...
  • Page 15: Digi Connect Tank Wake-Up And Sleep Cycles

    3 years, excluding battery Digi Connect Tank wake-up and sleep cycles Digi Connect Tank can run on the internal battery for two years under recommended operating conditions. To achieve such an extended period of battery life, Digi Connect Tank switches between sleep and wake-up modes.
  • Page 16: Setting Up Digi Connect Tank Hardware

    Setting up Digi Connect Tank hardware Lid Cover Cellular and GPS Antenna Battery Pack Bottom Cover Ultrasonic Sensor Digi Connect Tank Getting Started Guide...
  • Page 17: Assemble Digi Connect Tank

    RF emission regulations. Wake up Connect Tank You can wake up Connect Tank using the Wake-up button or the magnet provided with Connect Tank. When you press the Wake-up button or activate the magnetic switch, the device performs the following functions.
  • Page 18: Wake Up Connect Tank Using The Wake-Up Button

    Note This was not evaluated as part of the ATEX evaluation. If the Connect Tank enclosure is closed, use the magnetic sensor to wake up the device. To wake up Connect Tank using the magnet: 1 Bring the magnet close to the magnet icon on the Digi Connect Tank.
  • Page 19: Register Digi Connect Tank On A Cellular Network

    For this network: Do the following: Sprint If you are a Sprint user, activate Dig Connect Tank by contacting customer support and providing your ESN number. AT&T and UMTS If you are an AT&T and UMTS user, use an activated SIM card.
  • Page 20: Register Digi Connect Tank With Device Cloud

    Data path • SMS (short message service) You can subscribe to a data plan or an SMS with limited data plan to upload Connect Tank data. Configure device options on page 25 for instructions on setting the data upload method.
  • Page 21: Managing Digi Connect Tank With Device Cloud

    Premier account at any time. Note For initial Digi Connect Tank test and development, you can use a 30-day free trial account. When you’re ready to deploy Digi Connect Tank devices in the field, you need a Premiere account to access all Digi Connect Tank features.
  • Page 22: Add A Digi Connect Tank To Device Cloud

    Add a Digi Connect Tank to Device Cloud Add a Digi Connect Tank to Device Cloud To add a Digi Connect Tank to your Device Cloud account inventory, follow these steps: 1 Go to login.etherios.com. 2 Log in to your account 3 Click Device Management >...
  • Page 23: Configuring Digi Connect Tank With Device Cloud

    If the Connect Tank is currently connected to Device Cloud, click Save to immediately apply configuration settings. • If the Connect Tank is currently not connected to Device Cloud (that is, the Connect Tank is in sleep mode), use the Schedule option to schedule when to apply configuration changes to the device. See Schedule configuration changes on page 25.
  • Page 24: Configure Device Cloud Options

    If the Connect Tank is currently connected to Device Cloud, click Save to immediately apply configuration settings. • If the Connect Tank is currently not connected to Device Cloud (that is, the Connect Tank is in sleep mode), use the Schedule option to schedule when to apply configuration changes to the device. See Schedule configuration changes on page 25.
  • Page 25: Configure Device Options

    If the Connect Tank is currently connected to Device Cloud, click Save to immediately apply configuration settings. • If the Connect Tank is currently not connected to Device Cloud (that is, the Connect Tank is in sleep mode), use the Schedule option to schedule when to apply configuration changes to the device. See Schedule configuration changes on page 25.
  • Page 26: Configure A Digi Connect Tank With Sms And Limited Data

    1 Go to login.etherios.com, and log in to your account. 2 Click Device Management > Devices. 3 Right-click on the Connect Tank you want to configure, and select SMS > Send Message. The Send Message dialog appears. 4 Select Request Connect, and click Send.
  • Page 27: Connect Tank Configuration Options

    Connect Tank configuration options Connect Tank configuration options Alarm options The following table describes Connect Tank alarm options. Option Description Range Default High Alert When set to On, the device sends an alert when On/ Off liquid level is above the high threshold.
  • Page 28: Cellular Options

    This is not required by most cellular providers. Password Password of the service provider for data connectivity. This is not required by most cellular providers Device Cloud options The following table describes Connect Tank Device Cloud options Option Description Value Phone Number...
  • Page 29 Set date and time on the device. 1970-01-01- UTC time in 00:00:00 YYYY-MM-DD Note Connect Tank time and date is HH:MM:SS automatically set from the network. Typically, you do not need to set the device time and date options. Digi Connect Tank Getting Started Guide...
  • Page 30: Connect Tank Data Streams Channel Attributes

    Connect Tank data streams channel attributes Connect Tank data streams channel attributes The following table describes the data stream channel names available in Device Cloud for Digi Connect Tank. Long name Short name Command/semantics distance Sensor tank level in inches.
  • Page 31 Connect Tank data streams channel attributes Long name Short name Command/semantics Send interval Upload interval a) If the user wants to read the tank reading every 1 hour and report to Device Cloud in 24 hours: rdp = 60 (in minutes)
  • Page 32 Connect Tank data streams channel attributes Long name Short name Command/semantics Alarm high Alarm high means alarm when the val <= alh (calculated from the sensor’s perspective, such as from top to bottom). Alarm low Alarm low means send alarm when val >= all (calculated from the sensor’s perspective,...
  • Page 33 Connect Tank data streams channel attributes Long name Short name Command/semantics Firmware version (e.g., Recommend major.minor.maint.build (for PIC code version) example, 1.0.0.101). Software version (e.g., Recommend major.minor.maint.build (for Digi BREW code example, 1.0.0.101). version) SMS version smsv SMS extension version. Recommend major.minor.maint.build (for example,...
  • Page 34: Digi Connect Tank Factory Defaults

    Frequency GPS feature GPS interval Phone Number 43444 Restrict Reply Restrict Sender Send Count Send Start Time Sensor Read Frequency Sensor Type Server Name login.etherios.com SMS Feature State Tank Type Tank Upload Method Waveform Digi Connect Tank Getting Started Guide...
  • Page 35: Updating Digi Connect Tank Firmware

    Updating Digi Connect Tank firmware Digi Connect Tank has two firmware components: • cellular module • microcontroller If you are updating both the cellular module and the microcontroller firmware, you must update the cellular module firmware before you update the microcontroller firmware.
  • Page 36: Update Both Cellular Module And Microcontroller Firmware

    Device Cloud on page 37. Update firmware for an online device using Device Cloud To update firmware for a Connect Tank that is online: 1 Go to login.etherios.com, and log in to your account. 2 Click Device Management > Devices.
  • Page 37: Update Firmware For An Offline Device Using Device Cloud

    Update firmware for an offline device using Device Cloud Update firmware for an offline device using Device Cloud To update firmware for a Connect Tank that is offline: 1 Go to login.etherios.com, and log in to your account. 2 Click Device Management > Devices.
  • Page 38: Verify Digi Connect Tank Firmware Version

    Verify Digi Connect Tank firmware version After updating the microcontroller, send a configuration message to the device. For more instructions, see Managing Digi Connect Tank with Device Cloud on page 21. After you send the configuration message, the device acknowledges with device data.
  • Page 39: Troubleshooting

    Connect Tank to the original functionality. • Reset button: Forces Connect Tank to wake up when the device does not respond to a timed wake-up, the Wake-up button, or the wake-up magnet. Upon hard reset, the device boots up and then enters sleep mode.
  • Page 40: Digi Connect Tank Status Leds

    Digi Connect Tank status LEDs Digi Connect Tank status LEDs Battery LED Cellular LED Digi Connect Tank has two LED indicators that assist with monitoring the battery and the cellular network: Digi Connect Tank Getting Started Guide...
  • Page 41: Troubleshoot Network Activation

    You may need to verify with your cellular carrier that the device has been assigned a contract. Troubleshoot configuration issues While configuring Connect Tank in Device Cloud, make sure you press the Refresh button to fetch the latest Connect Tank values stored on the device.
  • Page 42 Click Examples and navigate to SCI -> SMS -> User Request. 7 Replace my_target with apn and my user message with the apn for your service provider. For example, if you are using a Vodafone apn, enter wap.vodafone.co.uk. Digi Connect Tank Getting Started Guide...
  • Page 43: Get System Information From An Offline Device

    2 Log in to your Device Cloud account using your login credentials. 3 Select Device Management > Schedules. 4 Click New schedule. The New Schedule dialog appears. 5 Click RCI Command. The following code appears in the RCI command window. <rci_request> <query_state/> </rci_request> Digi Connect Tank Getting Started Guide...
  • Page 44: Get Configuration Settings From An Offline Device

    Troubleshoot configuration issues 6 Enter a description for the scheduled operation. 7 Click Schedule >> 8 Select the Connect Tank from which you want to receive system information. 9 Click Run Now. 10 Click Operations to check the status of the job.
  • Page 45 Troubleshoot configuration issues 7 Enter a description for the scheduled operation. 8 Click Schedule>>. 9 Select the Connect Tank from which you want to get information. 10 Click Run Now. 11 Click Operations to check the status of the job.

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