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If there is a problem with your oven, please check the following points before contacting
your local Fisher & Paykel trained and supported service technician or the Customer Care
Center.
PROBLEM
The appliance is
not working
Insufficient vacuum in
the bag
The liquid in the vacuum
bag is boiling vigorously
while being vacuumed
No vacuum is being
created in the bottle during
external vacuuming
22
TROUBLESHOOTING
POSSIBLE CAUSES
A household fuse or circuit breaker
has tripped due to an overload.
The fuse or circuit breaker keeps
blowing.
An interruption in the power
supply.
The appliance is faulty.
Repeated vacuuming has caused
the appliance to overheat.
The appliance is in a cooling
phase between two dehumidifying
processes. During this time,
and
buttons are illuminated,
but they cannot be operated.
The vacuuming level selected was
too low for the particular foodstuff
used.
The suction inlet of the vacuum
pump is obstructed.
The bag is not airtight.
Liquids start to boil at low
temperatures when under high
vacuum.
The tube and vacuum stopper are
showing signs of wear and tear.
SOLUTION
Replace the fuse or switch the
circuit breaker back on again.
Contact customer support
Check the power supply.
Contact customer support
Allow the appliance to cool down
before using again. Wait for two
minutes after each vacuuming.
Wait one hour before repeating
the dehumidifying process.
Select the next highest level.
Ensure the bag is not obstructing
the suction inlet of the vacuum
pump.
Vacuum seal the food in a new
bag, selecting a higher level for
the sealing time if necessary.
Select vacuuming level 1 for
vacuuming liquid foodstuffs.
Sealing sooner
Replace the tube and vacuum
stopper with new ones.
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