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Summary of Contents for Free2Move eSolutions eProfessional
- Page 1 USER MANUAL...
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Page 2: Table Of Contents
TABLE OF CONTENTS SECTION PAGE INTRODUCTION GENERAL INFORMATION 1.1. Fields of use ESOLUTIONS CHARGING APP 2.1. Pairing between eProfessional and app 2.2. Charging sessions OVERALL VIEW TURNING ON EPROFESSIONAL 4.1. Operating mode SOCKET AND PLUG INSTALLATION INSTRUCTIONS INSTRUCTIONS FOR USE 6.1. -
Page 3: Introduction
Free2Move eSolutions S.p.A. cannot be held liable for damage caused to persons and/or property, or to the equipment, if the conditions described below have not been complied with. - Page 4 Before installing eProfessional, ensure the main power source has been disconnected. Before putting back or moving eProfessional, ensure the device is not connected to the power supply. eProfessional must only be used for the specific applications it is designed for.
- Page 5 SYMBOL DESCRIPTION Symbol Description General warning It is mandatory to consult the original manual and additional documentation Prohibition or restrictions Although they are not made of materials that are harmful to health, the products should not be disposed of along with household waste but must be collected separately, because they are made of materials that can be recycled Sign for electrical voltage hazard Electronic device installation carried out by qualified personnel only...
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Page 6: General Information
F2ME.EPRFSEYYXXX 1.1. Fields of use Free2Move eSolutions S.p.A. declines all liability for any damage whatsoever due to incorrect or careless action. The equipment may not be used for any purpose other than the one it is intended to fulfil. The equipment must not be used by inexperienced personnel or even by expert professionals if the equipment undergoes operations that do not comply with this manual and accompanying documentation. -
Page 7: Esolutions Charging App
Bluetooth connection. When running the app for the first time, users are asked to provide personal details to register and create a Free2Move eSolutions account. Personal data and profile settings can be changed in-app. -
Page 8: Pairing Between Eprofessional And App
2.1. Pairing between eProfessional and app The app authenticates and pairs via a QR Code, linking eProfessional to the owner’s user account. This pairing enables all remote features, such as data collection, display and analysis, as well as seamless customer support. -
Page 9: Charging Sessions
2.2. Charging sessions EV drivers have full control of their charging sessions wherever they are. Users can access core charging session control features, such as: Start the charging sessions via app Stop, delay and schedule charging sessions Monitor the status and progress of each charging session in real-time ... -
Page 10: Overall View
3. OVERALL VIEW Let’s start by looking at the Figure below, showing eProfessional and its main parts. Base External Cover Type 2 Socket... -
Page 11: Turning On Eprofessional
4. TURNING ON EPROFESSIONAL The device does not have start/stop buttons. Once installed, it is ready to be configured via App. This allows the appropriate operating mode to be selected, depending on whether connection to the charge point management platform is via app or in StandAlone mode, when the... -
Page 12: Operating Mode
4.1. Operating mode Different operating modes are available on eProfessional. Each one can be selected using the app, as described in the following section: Autostart connected (default Factory setting): Connected to Free2Move control platform for charging without authentication Autostart not connected: Not connected to Free2Move control platform and charging... -
Page 13: Socket And Plug Installation Instructions
5. SOCKET AND PLUG INSTALLATION INSTRUCTIONS Once the installation on the wall has been completed, to connect the eProfessional to the electric network, simply insert the plug into a suitable electrical socket. If not present, proceed with the installation of the socket in proximity of eProfessional. For the installation, please refer to the plug specific instructions. - Page 14 Plug connection Connect the plug (male connector), to the installed socket. The plug has the following features: Amperage Polarity 3P+N+T Nominal Voltage 346-415V Frequency 50 Hz Reference Standard EN 60309-1, EN 60309-2, DIRECTIVE LOW VOLTAGE 2014/35/UE Risk of electric shock. Any operation of installation, maintenance and dismantling shall be done only when power supply is switched off on your service panel. All safety requirements concerning RCD and MCB installation listed in chapter 2.7. (Installation manual) should be followed.
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Page 15: Instructions For Use
Do not use adapters or extensions not specified by Free2Move eSolutions S.p.A. as they may damage the product and create safety hazards for the user. eProfessional must only be used according to the operating parameters specified and at an ambient temperature between -25 ºC and 50 ºC. -
Page 16: How To Start Charging (Without Authentication)
6.2. How to start charging (without authentication) If eProfessional is configured with Autostart Operating Mode as the default setting, the following operations must be performed: eProfessional is ready for charging when the LED is BLUE. Insert the plug of the charging cable into the available socket on the device, until it is fully engaged. -
Page 17: How To Charge With Authentication
6.3. How to charge with authentication Charging can be accessed via app if the Authentication Operating Mode is selected. Proceed as per the instructions provided in the previous point, until the cable is inserted (step 3). Start remotely via app. Charge the vehicle. When charging is complete or the charging process needs to be stopped, the user can stop the charging process via app to allow the socket to be unlocked and end the charging session. -
Page 18: Led Behaviour
6.4. LED behaviour Once the device is powered up, the LED flashes in a sequence of colours. Then the status of the device can be easily monitored through the colours and behaviour of the frontal LED. CPMS Pulsing Loading Charging in process Software update not connected Error detected See... -
Page 19: Maintenance
7. MAINTENANCE Before carrying out any maintenance work, turn the power supply of the device off, and disconnect it from the electric vehicle. Only qualified personnel can open the eProfessional and carry out operations on the components. The user does not need to maintain any parts of the eProfessional. -
Page 20: Assistance
9. ASSISTANCE If you have any questions about the installation of eProfessional, please contact your authorised assistance centre. For any further information or requests for support, please contact Free2Move eSolutions S.p.A. via the relevant section of the website: esolutionscharging.com/contact-us/. DISCLAIMER Free2Move eSolutions S.p.A. - Page 21 Registered office Free2Move eSolutions S.p.A. Piazzale Lodi, 3 20137 Milan - Italy V.01.2022...
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Questions and answers
Mijn lader is opeens constant op offline hoe kan ik opnieuw opstarten?
To restart the Free2Move eSolutions eProfessional charger that is constantly offline, follow these steps:
1. Turn off the power supply to the device.
2. Disconnect the charger from the electric vehicle.
3. Wait for a few moments before restoring power.
4. Power the device back on and check the LED indicator for status updates.
If the issue persists, ensure the charger is properly connected to the electricity network and there are no visible damages. If necessary, contact a qualified professional for further inspection.
This answer is automatically generated