Thetford Aqua-Magic IV Manual

Service & Parts

For parts and/or service – including those under warranty – contact a local Thetford Certified Service Center (CSC), or an RV Dealer. Or, call Thetford's Customer Relations Department for information at 1-800-521-3032.
For warranty consideration, parts must be sent to Thetford. Call 800-521-3032 (1-313-769-6000 in Michigan) for a Returned Goods Authorization Number before sending it in. When you call, please have this information available:

1. Your name and address.
2. The Model, Part No. and Code (located on the ID label on the toilet).
3. The problem/reason for return.
4. Proof of date of purchase.

Options

Hand spray

• Aurora
• Galaxy
• Starlite

To operate:

1. Depress thumb lever
2. Step on foot pedal
3. Direct water into bowl

Thetford's Toilet Riser

• Increase comfort
• Raises toilet 2.5 inches
• Fits all Aqua-Magics

Flushing

Foot-Pedal Flush

Add Water

Flush

Foot-Pedal Flush

Add Water

Flush

Required Tools

• Adjustable wrench
• 1/2" racheting box end wrench
• Marker or chalk

Galaxy/Starlite (only)

• 1/2" deep-well socket and universal with 12" extension
• 2-1/2" diameter object
• Cord or wire
• Nickel or dime

Installation

1. Remove old toilet and closet flange seal.
2. Attach new closet flange seal to new toilet (Fig. 1).
3. With mounting bolts in place, position toilet over closet flange (Fig. 2).
4. If carpeted, trace around toilet, remove toilet and cut away carpet to expose floor. Carpet beneath foot pedal may also need to be removed.
5. Using body weight, press toilet to floor.
6. Aqua Magic IV and Aurora: Tighten nuts 1 to 2 turns past finger tight so toilet is stable.
7. Aqua Magic Galaxy/Starlite:Finger tighten rear nut. Prop open flush hole (Fig.3). Finger tighten front nut (now visible through opening above foot pedals). Tighten front and rear nuts 1 to 2 turns past finger tight so toilet is stable (Figs. 4, 5, 6).
8. Check for free blade movement. Loosen nuts as necessary.
9. Connect water line to water valve/elbow using 1/2" NPT tube fittings while supporting elbow with wrench.
10. Turn on water and flush. Check for leaks.
11. Flood Test: With toilet water supply turned off, fill holding tank (using a garden hose) through flush hole until water level reaches top of bowl. Leave for 10 minutes with blade open. Check for leakage around base of toilet.
12. Aurora only: Attach side access covers (Fig. 7).

Mounting Bolt Placement

1. Aqua-Magic IV
2. Aqua-Magic Galaxy/Starlite

1, 2 or 3 Aqua-Magic Aurora

Aurora only

Side Access Cover attachment (both sides)

1. Locate bottom first
2. Snap in
3. Closed

Fig. 3 - 6, Galaxy/Starlite only

4. Cord or wire

5. Mounting nut access hole

6. 1/2" deep well socket

Removal

Follow the installation directions in reverse order.

Parts

Aurora

Galaxy/Starlite

Aqua-Magic IV

Before ordering parts, record the Product ID information.

No. Description

1. Hinge Pins (2)
2. Seat Cover
3. Vacuum Breaker
4. Flush Tube
5. Flush Nozzle Assy
6. Overflow Trap
7. Water Supply Tube
8. Hand Spray Kit (Water Saver Option Only)
9. Side Access Covers (2)
10. Water Valve
11. Lower Mechanisn Assy
12. Closet Flange Seal & Bolt Pkg
13. Seat
14. Hinge Post Kit
15. Upper Mechanism Assy
16. Hole Plug
17. Vacuum Breaker Replacement Pkg
18. Water Valve Link
19. Lever Assy*
20. Wire Replacement Pkg.^†
21. Mechanism Cover
22. Bracket & 2 Screws^†
23. Float Assy
24. Actuator Assy
25. Base to Bowl Screws (9)
26. Closet Bolt Pkg
27. Pedal Pkg^†
28. Base
29. Retainer & Screw^†
30. Sealant
31. Blade Spring
32. Blade
33. Blade Seal
34. Blade Track
35. Flapper
36. Overflow Tube
37. Nozzle Assy
38. Bowl
39. Reservoir Assy

Specify High or Low

* Hand Flush only
^† Foot-Pedal Flush only

Dimensions

Front View

Right Side View

Aurora
a: 17-3/4"/po
b: 16-3/4"/po
c: 20-1/8"/po
d: 30-9/16"/po

Galaxy/Starlite
a: 16-7/8"/po HP
11-1/4"/po LP
b: 15-7/8"/po
c: 19-1/16"/po
d: 30"/po HP
23"/po LP

Aqua-Magic IV
a: 16-1/4"/po HP
12-1/2"/po LP
b: 14-7/8"/po
c: 17-9/16"/po
d: 30-1/4"/po HP
26-7/8"/po LP

HP – High Profile
LP – Low Profile

General Information

Cleaning

To clean any Thetford toilet, the manufacturer recommends Thetford's Aqua-Bowl^® non-abrasive cleaner.

Deodorizing

The manufacturer recommends Aqua-Kem^® brand holding tank deodorants.

Winterizing

Draining Method
Disconnect water supply line at water valve. Completely drain the water supply line before winter storage.

To avoid damage, when using air pressure to blow water from lines, be sure toilet valve is in the open position.

If water is frozen in the toilet, do not attempt to flush until ice thaws.

Antifreeze Method
Use RV (potable) antifreeze only.

Never use automotive type antifreeze.

Troubleshooting

1. Leaks:
   1. Back of toilet: check water supply line connection, and refer to installation instructions.
   2. Vacuum breaker leaks while flushing: replace vacuum beaker.
   3. Vacuum breaker leaks when not flushing: replace water valve.
   4. Between closet flange and toilet: check flange nuts for tightness. If leak continues, remove toilet and check flange height. Adjust, if necessary, to 7/16" above floor. Replace flange seal if damaged.
   5. (Galaxy and Starlite Only) Bowl-to-mechanism seal: replace seal and/or mechanism.
2. Harder than normal foot pedal or hand lever operation: Apply light film of silicone spray to blade. (Note: To avoid damage use only silicone lubricating spray.)
   (Galaxy and Starlite Only) Check mounting bolts to assure they are not overtightened.
3. Poor flush: Pedals or hand levers must be held fully open during flush. A good flush should be obtained within 2 to 3 seconds. If problem persists, remove the water supply line and check flow rate. The flow rate should be at least ten quarts (9.5 liters) per minute.
4. (Galaxy and Starlite Only) Bowl will not hold water: Check for foreign material in groove where blade sits in the flush hole. A Blade-Groove Cleaning Tool (Part No. 08195) is available from Thetford. Call for details.

Limited Two-Year Warranty

Warranty
Thetford Corporation warrants, to the original purchasers only, that all Aqua-Magic-brand toilets that are used for personal, family or household purposes are free from defects in material and workmanship for a period of two years from the date of purchase. All Thetford Corporation products that are placed in commercial or business use are warranted, to the original purchaser only, to be free of defects in material and workmanship for a period of ninety (90) days from the date of purchase.

Limitation of Warranty
This warranty does not apply to products which, in the judgement of Thetford Corporation, have been subjected to misuse, negligence, accident, fire, improper repair, installation or any other unreasonable use. This warranty will be void if the identification number or date of manufacture stamp has been effaced, altered, or removed, or if the product has been repaired or altered by persons other than Thetford Corporation.

Limitation of Remedy
The responsibility of Thetford Corporation under this warranty is limited to the repair or replacement, at the option of Thetford Corporation, of any defective part or product provided such repair or replacement is performed by Thetford Corporation.
IN NO EVENT SHALL THETFORD CORPORATION BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS PRODUCTS....i.e., SPILLS FROM HOLDING TANK DEODORANTS OR ADDITIVES, DAMAGE RESULTING FROM TOILET FLOODING.

Implied Warranties
IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO TWO (2) YEARS FROM THE DATE OF PURCHASE FOR PRODUCTS USED FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES AND NINETY (90) DAYS FROM THE DATE OF PURCHASE FOR PRODUCTS PLACED IN COMMERCIAL OR BUSINESS USE.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow any exclusion or limitation of incidental or consequential damages so that above limitations may not apply to you.

Procedure for Warranty Claims
In the event of a defect during the warranty period, we recommend that you contact Thetford at 1-800-521-3032 to receive information on the closest Certified Service Center (CSC). Please be advised that monetary reimbursements for defective products, or any part of, are contrary to Warranty stipulations. Thetford Corporation will repair or replace, at its option, and at no charge to the purchaser, the product which is proved to the satisfaction of Thetford Corporation to have been defective at the time of purchase or which becomes defective in normal use during the warranty period. Defective parts or products should be returned freight prepaid to Thetford Corporation, 800 Baker Road, Dexter, Michigan, 48130. Returned parts must be properly identified and have proof of purchase date. For Returned Goods Authorization Number please call 1-800-521-3032 prior to all returns.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

See your dealer for more information about Thetford products. Or, write or call:

Thetford Corporation
P.O. Box 1285
Ann Arbor, MI 48106
1-800-521-3032

Thetford Sanitation Ltd.
2299 Drew Rd. Unit 12
Mississauga, Ontario
Canada L5S 1A1
1-888-215-5140