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General
This is the installation manual for the Thetford C502-C, C502-X and C503-L. The manual is meant for qualified installers who will install the toilet system in a caravan or camper. Read the information and instructions carefully and follow them strictly to install the toilet system safely and correctly. Also read the warnings in the user manual before testing the toilet system after installation. This document is version 90100/0924-V03 of the installation manual. Our policy is one of continuous development and improvement. Specifications and illustrations may change subsequent to publication. Please visit www.thetford.com for the most recent version.
Symbols
The following symbols may be used in this manual:
Risk of serious injury and/or damage.
Risk of moderate injury and/or damage.
Attention. Important information.
Note. Additional information.
Video. Additional instruction video available.
The installer of Thetford products is responsible for correct installation according to the Thetford installation instructions to ensure the functionality and serviceability of the product. In terms of serviceability, this means that a dealer or authorised Thetford service partner must be able to remove and re-install the Thetford product within the time that is allowed according to the Thetford time-list, using standard tools and equipment. This is to claim any warranty during the warranty period after the purchase date. In case of any queries on this subject, a Thetford local service representative can be contacted for additional support related to the installation of the product.
Each product has a specific identification code, the designation code. The designation code can be found on the data badge. See Service & questions for the location of the data badge. The different positions of the code stand for different variations of the toilet. In these instructions, the designation will be used as reference.
Table 1: Designation example C50 2 X – N 062 R 21 X 01
C50 | 2 | X | – N | 062 | R | 75 | X | 01 |
Type of water supply | Version | Colour | Slide out direction wasteholding tank | Type of tunnel | Type of level indication |
Table 2: Available drawings and models
Designation | Description | 2D drawing | 3D file |
C50xx – x xxx L 75 x xx | C500 left - straight cosmetic cover - tunnel 103mm | LE973 | LE748 |
C50x x – x xxx R 75 x xx | C500 right - straight cosmetic cover - tunnel 103mm | LE973 | LE749 |
C50x x – x xxx L 74 x xx | C500 left - curved cosmetic cover - tunnel 103mm | LE746 | LE750 |
C50x x – x xxx R 74 x xx | C500 right - curved cosmetic cover - tunnel 103mm | LE746 | LE751 |
C50xx – x xxx L 76 x xx | C500 left - curved cosmetic cover - tunnel 145.5mm | LE832 | LE877 |
C50x x – x xxx R 76 x xx | C500 right - curved cosmetic cover - tunnel 145.5mm | LE832 | LE878 |
C50x x – x xxx L 77 x xx | C500 left - straight cosmetic cover - tunnel slide out 103mm | LE831 | LE748 |
C50x x – x xxx R 77 x xx | C500 right - straight cosmetic cover - tunnel slide out 103mm | LE831 | LE749 |
N/A | Waste-holding tank | LE753 | LE752 |
The 2D drawings consist of product dimensions and screw positions.
The 2D drawings are available upon request, 3D files are only available for the professional builder.
Table 3: Electrical specifications
Item | Description/specification |
Operating voltage | 10–15V (power supply must be able to deliver 3A at rated voltage) |
Connection | C502-C / C502-X: 2 pole connector plug C503-L: 2 pole connector plug + 2x 1 pole connector plug (potential free contacts) |
Position wiring in tab housing | ![]() |
2 pole connector on toilet | TYCO/AMP 180908 |
2 pole connector counter part | TYCO/AMP 180907 |
1 pole connector on toilet | TYCO/AMP 180916 |
1 pole connector counter part | TYCO/AMP 925324 |
Thickness | 0.5mm 2 |
Table 4: Wiring diagram C502-C
Table 5: Wiring diagram C502-X
Table 6: Wiring diagram C503-L
Table 7: Capacities and weight
C502-C | C502-X | C503-L | |
Empty weight | 9.5kg | 9.5kg | 9.6kg |
Capacity waste-holding tank | 19.7L | 19.7L | 19.7L |
Level indication waste-holding tank | 1 level | 3 levels | 3 levels |
Capacity flush-water tank | 16.5L | 16.5L | - |
Level indication flush-water tank | - | 3 levels | - |
Table 8: C503-L water supply
Diameter | Inside: 10mm Outside: 16mm |
Length and position | 400mm from the side of the toilet![]() |
Required pressure remote pump at the toilet inlet | Min. 0.4bar at 5.2L/min Max. 0.8bar at 8L/min |
Maximum allowable pressure on hose | Europe: 4bar AUS/China/US: 8bar |
Meet the required pressure for the remote pump at the toilet inlet to ensure correct flush. If the pressure is too high, install a flow restrictor.
Table 9: Packaging
Type of packaging | Pallet packaging |
Amount of toilets on a pallet | 6 (2x3) |
Maximum stack height | 3 pallets high |
Pallet size | 1200 x 800mm |
Only carry the toilet at the grips on the bench upper (1). Do not carry the toilet at the tunnel (2) or the cosmetic cover (3).
Leave green tape and blue foil on during handling and assembly. Only remove after installation.
Content of the box
For the single-piece packaged appliance, check the content:
If something is missing, please contact your dealer.
Bathroom dimensions
The dimensions below are applicable to toilets used with a service door. When using a flush door, add 2.5mm to the dimensions indicated with a *.
(*) Depending on the model. Please refer to the dimensions of the various models, earlier in this chapter.
Prepare bathroom
See Designation codes, drawings and models for drawings of the cut-out dimensions.
The wall thickness needs to be between 23mm and 39mm for a service door or between 28mm and 40mm for a flush door. Contact Thetford if the vehicle wall thickness is outside this range.
Ensure the wall seal is positioned correctly.
Read the applicable instructions in chapter Safety first.
Make sure the cabinet is properly prepared, see Before installation for this.
Read the applicable instructions in chapter Safety first.
Visual and functional checks
Check if:
Read the applicable instructions in chapter Safety first.
Service
Before starting any service work, disconnect the appliance from the electrical supply.
All servicing must be carried out by an approved competent person.
Questions
If you have questions about your product, parts, accessories or authorised services visit www.thetford.com.
If you contact an authorised local Service Centre in your country, provide the details of the model and serial number plus the date of purchase. The data badge can be found on the base of the toilet.
General
Risk of serious injury through burning, explosion, clamping, electrocution, suffocation and poisoning or damage to the product.
Installation
Risk of serious injury through burning, explosion, clamping, electrocution, suffocation and poisoning or damage to the product.
Electrical
Risk of serious injury through burning, explosion, clamping, electrocution, suffocation and poisoning or damage to the product.
Commissioning
Do not switch on the appliance without first carrying out the visual and functional checks.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Thetford C502-C, C502-X, C503-L, C500 Series Manual
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