SentrySafe EF4738E / EF3428E Manual

Also See for EF4738E:

Owner's manual (18 pages)

Table of Contents

Contents

1 Warnings
2 Bolt-down instructions
3 Lock instructions
4 Lock instructions
5 Troubleshooting
- 5.1 Signals
- 5.2 Delay mode
6 SentrySafe Customer Care
7 Registration
8 Documents / Resources
- 8.1 References
- 8.2 Download manual

SentrySafe EF4738E / EF3428E Manual

Executive Safes

Warnings

SentrySafe recommends that you do not store loaded guns in this unit.
This is a California-approved firearm safety device that meets the requirements of Penal Code section 23655 and the regulations issued thereunder.

DO NOT store delicate items directly in your safe.
SentrySafe products which offer fire protection have a proprietary insulation that has a high moisture content. In addition, the SentrySafe advanced safes close airtight to offer water resistance, which may also cause moisture to accumulate inside your safe. The desiccant packet included in your safe during shipment should be left in your safe. DO NOT DISCARD IT. It is intended to help absorb moisture which may accumulate inside your safe. Please open your unit once every two weeks to avoid moisture accumulation.

If you choose to store delicate items such as jewelry with working parts, watches, stamps, or photos in your safe, we recommend putting them in an air-tight container, prior to placing them in the safe for storage.

NOTE: SentrySafe will not be responsible for any damage or loss of items placed in the unit due to moisture.

DO NOT store pearls in this safe.
In the event of a fire, potential damage to delicate pearls occurs at temperatures much lower than the 350°F interior performance measure which the UL classification performance standard indicated guarantees. Therefore, DO NOT store pearls in your SentrySafe product.

No computer disks, audio-visual cassettes or photo negatives.
This product is not intended to protect computer floppy or diskettes, cartridges and tapes, audio or video cassettes or photo negatives.

Your safe is only part of your total security protection.
SentrySafe recommends that you store your safe in closets, offices, basements, bedrooms and any other locations that are convenient for you but out of direct line of sight from prying eyes. The location of the safe does not affect the safe's ability to protect your valuables inside.

If children live of visit your home, do not leave your Executive safe open and unattended. Children at play could accidently be locked inside the safe. Keep your safe closed and locked at all times.

Bolt-down instructions

To provide water-resistance this safe must be bolted down. (hardware supplied)
Bolt down kit contents:
2 Lag screws
2 Washers

Tools needed to bolt safe to a surface:
Drill
Wrench
9/32" (7.2 mm) drill bit – for drilling into wood
3/8" (9.5 mm) drill bit – for drilling into masonry

Select a suitable and convenient location for your safe. Set the safe in place and use the holes provided in the bottom or back of the safe to mark the location of the holes to be drilled in the floor.
Move the safe away and drill holes of the appropriate diameter and depth for the type of hardware and the mounting surface being used (2 each – bolts, washers and masonry anchors).
Place the safe back over the holes and install the fasteners as required. If a water resistant unit was purchased, rubberized washers are provided. Assure that the area around the safe hole opening is clean using a damp cloth. Place the rubber side of the washer facing down against the safe floor and install the fastener.

NOTE: SentrySafe is not responsible for any costs incurred if unit is to be replaced.

Lock instructions

Standard Electronic Lock

To activate lock:
Four alkaline AA batteries, Voltage: 6Vdc, (not included) are required to activate the keypad.

NOTE: Do not use rechargeable batteries or any other type of non-alkaline battery. Do not mix old and new batteries. Do not mix alkaline and standard batteries.

To install batteries

Using two hands, hold the keypad, thumbs down, on its left and right sides. Push up the keypad with your thumbs, and disconnect it from the safe by pulling it towards you.
Let the disengaged keypad hang by its wires. This will expose the battery holder.
Install four alkaline AA batteries as illustrated on the back of the battery holder.
Reconnect the keypad by inserting the keypad's four posts into the matching holes.
Push down to snap into place.

Test first with door open!
(See back cover of this manual for your factory code.)

Access codes

There are three possible ways to unlock and access the safe—by entering its preset Factory Code, your own User Code or a User PIN (Personal Identification Number).
You can always open the safe by entering the 5-digit Factory Code. This code cannot be deleted.

But if you prefer to use your own code, you can program the safe to open to the 5-digit User Code of your choice. If you wish to give someone else temporary access to the safe, you can program a User PIN that can later be erased.

Lock instructions

Programming a user code

There are two ways to program a user code.

Press the Program button. (Prog).
Enter the Factory Code. The green LED remains ON while you enter the 5-digit user code of your choice. After 5 digits are entered the green LED turns OFF. (To enter a new User Code, repeat these steps.)

–OR–

Press the red button on inside of door (hinge side). The lock will "beep" and the green LED will come on.
Enter a 5-digit user code. (To enter a new User Code, repeat these steps.)

Keep your new user code secure
For your records, please copy it here:

Programming a user PIN

Press the Program button.
Press it a second time.
Enter your 5-digit User Code. The green LED remains ON.
Enter the 5-digit User PIN of your choice (any combination except 00000.) After 5 digits are entered, the green LED turns OFF.
(To enter a new User PIN, repeat these steps. To erase the User PIN, press Program twice, enter your User Code and then enter 00000.)
If your electronic lock fails or you do not have any codes available, you may use the override key that comes with the unit.

Key override

Using two hands, hold the keypad, thumbs down, on its left and right sides. Push up the keypad with your thumbs, disconnect and remove the battery holder.
Insert the skeleton key into the key hole inside the opening for the battery.
Turn the key to the right.
Open the door.

Troubleshooting

Signals

Your electronic-lock safe communicates by means of several audio/visual signals.

The Problem:	Why It Is Happening:	The Solution:
Red (Error) LED + three beeps indicates one of the following	You have pressed Program key out of sequence.	Verify the code and re-enter or reprogram
	You have entered an invalid code or user pin.	Verify the code and re-enter or reprogram
	You have let 5 seconds or more elapse between key presses.
	Lights after three consecutive invalid codes are input (2-minute delay mode).
Green LED only	Comes ON after you enter a valid code and remains lit during the 4-second period in which the safe can be opened.
Green LED only	Comes ON in the Programming mode and remains lit until you have finished entering a 5-digit code.
Yellow LED only	Yellow light comes ON	Batteries need to be replaced.

Delay mode

The lock automatically enters a 2-minute Delay mode after an invalid code has been entered three consecutive times. In this mode, the lock cannot be activated and any key entry will generate an ERROR signal.

SentrySafe Customer Care

Customer Service
www.sentrysafe.com
Phone Number: 1-800-828-1438
Fax: 1-585-381-2940

882 Linden Avenue / Dept. 200 / Rochester, New York / 14625-2784 USA

Using the keypad on electronic safes

Liquids can damage the keypad!

Pen points or other sharp objects can puncture the keypad membrane!

Peril Protection

Fire Protection
Verified by ETL SEMKO to meet manufacturer's specification for fire resistance 1400°F (760°C) for 30 minutes endurance.

If children live or visit in your home, do not leave your SentrySafe Executive Safe open and unattended. Children at play could accidentally be locked inside the safe. Keep your safe closed and locked at all times.

How to obtain a replacement key

Please go to our website www.sentrysafe.com to find the necessary replacement form. If you are unable to use a computer, then please call the number above or fax us for a copy of the replacement form.
Find your safe's Serial Number and model number. The Serial Number and model number are printed on the small label on the back of the safe by hinge and in the owner's manual.
Please fill out the form in its entirety.
Send the following to SentrySafe: check or money order and replacement form. For current pricing, please go to www.sentrysafe.com/customercare. If you are unable to use a computer, then please call the number above or fax us.
Mail to: SentrySafe, 882 Linden Avenue, Dept. 200, Rochester, NY 14625-2784, USA -OR- fax statement (notary seal must be legible) to 1-585-381-2940.

Paying by credit card:
Payment may also be made using your credit card, by phone only.
Call 1-800-828-1438 to make a credit card payment. Do not fax credit card information.

NOTE: Prices subject to change without prior notification.

NOTE: Key orders may be placed on a Saturday or Sunday. However, those orders will not be processed until the following business day. Our Customer Service center is open Monday through Friday, 8:00 a.m. until 6:00 p.m. E.S.T. (Customer Service hours subject to change.)

DO NOT RETURN SAFE TO THE STORE!
If you experience any problems or challenges with your safe, please contact us. Many issues can be resolved quickly without the product being returned.

Registration

www.sentrysafe.com/customercare/register_your_product
Reasons to register: By registering your SentrySafe Product you can easily retrieve forgotten codes and combinations, which would otherwise require a notary letter and payment.

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