Sony HT-A3000 Help Manual
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Sony HT-A3000 Help Manual

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Help Guide
Sound Bar
HT-A3000
Use this Help Guide when you have any questions on how to use the speaker system.
Getting Started
About Manuals of the Speaker System
What You Can Do with the Speaker System
Guide to Parts and Controls
Bar Speaker
Remote Control
Using the Home Menu
Setting Up
Installing the Speaker System
Installing the Bar Speaker
Mounting the Bar Speaker on a Wall
Connecting to a TV
Connecting a TV Compatible with ARC/eARC
1

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Summary of Contents for Sony HT-A3000

  • Page 1 Help Guide Sound Bar HT-A3000 Use this Help Guide when you have any questions on how to use the speaker system. Getting Started About Manuals of the Speaker System What You Can Do with the Speaker System Guide to Parts and Controls...

  • Page 2: Watching Images

    What You Can Do by Connecting the Speaker System to a Network Notes on Connecting to the Internet Connecting to a Wireless Network Setting Up a Wireless Network Connection on the Home Menu Setting Up a Wireless Network Connection Using Sony | Music Center...

  • Page 3: Changing The Settings

    Setting Up a Wi-Fi Connection Using an iOS Device Playing music from Amazon Music Prerequisite: Making the Initial Settings for Alexa with Sony | Music Center Audio Formats Available for Playback by Audio Casting Protocol Playing Music with the Amazon Music App...
  • Page 4 Performing Advanced Settings Using the [Advanced Settings] Menu [Speaker Settings] [Audio Settings] [HDMI Settings] [Bluetooth Settings] [System Settings] [Network Settings] [Resetting] [Software Update] Updating the Software Troubleshooting Troubleshooting Power The speaker system does not power up. The speaker system does not turn on even when the TV is turned on. The speaker system turns off when the TV is turned off.
  • Page 5 Sound is not output from some speakers. Sound Field Optimization Sound Field Optimization failed. USB Device Connection The USB device is not recognized. Mobile Device Connection Pairing cannot be achieved. BLUETOOTH connection cannot be completed. Sound of the connected BLUETOOTH mobile device is not output from the speaker system. Headphones Connection with the BLUETOOTH Function Pairing cannot be achieved.

  • Page 6: Additional Information

    Spotify cannot be played with the MUSIC SERVICE button, or cannot be played on the way of playback. The speaker system restarts. Resetting the Speaker System Additional Information Playable Types of Audio Files Supported Input Audio Formats On BLUETOOTH® Communication Copyrights and Trademarks 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 7: Start-Up Guide

    Help Guide Sound Bar HT-A3000 About Manuals of the Speaker System The information included in each manual is as shown below. Startup Guide Introduces the initial procedures concerning installation and connection for using the speaker system, and operations until you play music.
  • Page 8 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 9 Help Guide Sound Bar HT-A3000 What You Can Do with the Speaker System The speaker system supports object-based audio formats such as Dolby Atmos and DTS:X. Blu-ray Disc™ player, set-top box, gaming console, etc. Wireless LAN router Internet Optional rear speakers...
  • Page 10 What You Can Do by Connecting the Speaker System to a Network Optional speakers For the operations of the optional rear speakers and subwoofer, refer to their operating instructions. For the supported optional speakers, confirm on the Sony website. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 11 Help Guide Sound Bar HT-A3000 Bar Speaker Front (power) button Turns on the speaker system or sets it to standby mode. (input select) button Selects the input for playback on the speaker system. (BLUETOOTH) button (MUSIC SERVICE) button If you have previously played music on Spotify on the speaker system, you can resume playback by pressing this button.
  • Page 12 ARC and enables transmission of the object audio and multi-channel LPCM content that cannot be transmitted with ARC. (USB) port TV IN (OPT) jack Related Topic When Your TV Has the S-CENTER SPEAKER IN Jack 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 13: Remote Control

    Help Guide Sound Bar HT-A3000 Remote Control (power) Turns on the speaker system or sets it to standby mode. (MUSIC SERVICE) If you have previously played music on Spotify on the speaker system, you can resume playback by pressing this button.
  • Page 14 When the speaker system does not respond by operating with the remote control, replace two batteries with new batteries. Use R03 (size AAA) manganese batteries for replacement. Related Topic Making Dialogs Clearer (VOICE) Enjoying Clear Sound with Low Volume at Midnight (NIGHT) Enjoying Surround Effect (SOUND FIELD) 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 15: Using The Home Menu

    Press (up)/ (down)/ (left)/ (right) to select the item that you want, then press (enter). The selected input or setting display appears on the TV screen. To return to the previous screen, press BACK. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 16: Mounting On A Wall

    Help Guide Sound Bar HT-A3000 Installing the Bar Speaker Install the bar speaker in the same location as your TV. The bar speaker can be installed on a shelf, such as a TV stand, or mounted on a wall. Installing on a shelf/stand Install the bar speaker in an empty space in front of the TV.
  • Page 17 Reconnect it after connecting the speaker system to a TV. Do not place metal objects near the speaker system. Wireless functions may become unstable. There are ventilation holes at the rear of the bar speaker. Do not block these holes. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 18: Mounting The Bar Speaker On A Wall

    Hang the bar speaker horizontally on the reinforced wall. Have the installation done by a Sony dealer or licensed contractor and pay special attention to safety during the installation. Sony shall not be held responsible for accidents or damage caused by improper installation, insufficient wall stability, improper screw installation, natural disasters, etc.
  • Page 19 Center of the TV WALL MOUNT TEMPLATE Align the “ TV BOTTOM LINE” printed on the WALL MOUNT TEMPLATE with the bottom of your TV, then adhere the WALL MOUNT TEMPLATE on the wall with a commercially available adhesive tape, etc. WALL MOUNT TEMPLATE Adhesive tape, etc.
  • Page 20 Align the holes of the rear of the bar speaker with the screws, then hang the bar speaker on the two screws. Note When adhering the WALL MOUNT TEMPLATE on the wall, smooth it out fully. Install the bar speaker apart from the TV by 70 mm (2 7/8 in) or more. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 22 Make sure that the connectors are firmly inserted. Enable the Control for HDMI function on the TV. If the Control for HDMI function on the TV is not enabled, TV sound will not be output from the speaker system. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 23 Help Guide Sound Bar HT-A3000 Connecting a TV That Is not Compatible with ARC/eARC Connect the HDMI IN jack on the TV and HDMI OUT (TV eARC/ARC) jack on the speaker system with the HDMI cable (supplied). HDMI cable (supplied) Connect the optical digital output jack on the TV and the TV IN (OPT) jack on the speaker system with an optical digital cable (not supplied).
  • Page 24 Insert a plug of the optical digital cable in the correct direction by checking the shape of the plug and connector on the bar speaker and TV. If the plug is forcibly inserted in the wrong direction, the connector and plug may be damaged. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 25 Help Guide Sound Bar HT-A3000 When Your TV Has the S-CENTER SPEAKER IN Jack You can output the center part of the speaker system sound from the TV by connecting the TV with the following method. Connect the speaker system and TV with the HDMI cable (supplied).
  • Page 26 Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 27 Connecting to the AC Outlet (mains) Connect the AC power cord (mains lead) (supplied) to the AC inlet on the speaker system, then connect to the AC outlet (mains). AC power cord (mains lead) (supplied) 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 28: Performing Initial Settings

    Help Guide Sound Bar HT-A3000 Performing Initial Settings Press HOME on the remote control supplied with the speaker system to turn on the speaker system. Operate the remote control by pointing it toward the front of the bar speaker. Wait until [PLEASE WAIT] in the front panel display disappears and the next indication appears in the front panel display.
  • Page 29 Depending on the order in which you turn on the TV and the speaker system, the speaker system may be muted and [MUTING] is displayed on the front panel display of the speaker system. If this happens, turn all devices off, then turn on the speaker system after turning on the TV. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 30: Press (Enter)

    [Manual] automatically. Only the speakers for which [Connected] has been displayed in step 6 connect to the speaker system. If the optional speaker is not properly connected, perform the operation again from step 1. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 31 If sound dropping occurs while [On] is selected, it may be improved by selecting [Off]. Note If you change the [RF Channel] setting from [Off] to [On], it may take 1 minute to reconnect. This setting does not appear depending on countries/regions. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 32: When The Tv Remote Control Does Not Work

    Even if [IR-Repeater] is set to [On], this function may not work depending on your TV. Also, the remote controls of other devices such as an air conditioner may not work correctly. In this case, change the installation position of the speaker system or TV. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 33 When the bar speaker obstructs the remote control sensor of the TV and you cannot operate the TV by the TV remote control, enable the IR repeater function of the speaker system. Hint You can select [TV] directly by pressing TV on the remote control. Related Topic When the TV Remote Control Does not Work 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 34 What You Can Do by Connecting a TV with the BLUETOOTH® Function When using Sony TV(*) with the BLUETOOTH function, you can listen to sound of the TV or device that is connected to the TV by connecting the speaker system and TV wirelessly.
  • Page 35 Help Guide Sound Bar HT-A3000 Listening to TV Sound by Connecting the Speaker System and TV Wirelessly You need to perform pairing of the speaker system and TV by using the BLUETOOTH® function. Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly in advance.
  • Page 36 Pair the speaker system and TV by selecting “HT-A3000” from the list on the TV screen. Make sure that the BLUETOOTH indicator on the bar speaker lights in blue and [TV-BT] appears in the front panel display. A connection between the speaker system and TV has been established.
  • Page 37 Help Guide Sound Bar HT-A3000 Listening to Sound of the Paired TV Turn on the TV with the TV remote control. The speaker system is turned on by interlocking with the TV power and TV sound is output from the speaker system.
  • Page 38 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 39 For the operation method to pair the BLUETOOTH device to the mobile device, refer to the operating instructions of the mobile device. Pair the speaker system and mobile device by selecting “HT-A3000” from the list on the screen of the mobile device.
  • Page 40 If there is no mobile device that has been paired (ex. immediately after the purchase of the speaker system), the speaker system goes into pairing mode simply by changing the input to the BLUETOOTH input. Perform pairing for the second and subsequent mobile devices. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 41 If sound delay occurs, it may be improved by setting [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Connection Quality] to [Priority on Stable Connection]. Hint When the connection is not established, select “HT-A3000” on the mobile device. To disconnect the mobile device...
  • Page 42 Disable the BLUETOOTH function on the mobile device. Press (BLUETOOTH) while the [Bluetooth Audio] screen appears on the TV screen. [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Transmitter] or [Off]. Turn off the speaker system or mobile device. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 43: Listening To Music On A Usb Device

    Help Guide Sound Bar HT-A3000 Listening to Music on a USB Device You can play music files stored on a connected USB device. Connect the USB device to the (USB) port. Press HOME. The home menu appears on the TV screen.
  • Page 44 Repeats a music file that is being played. (Off) Cancels the repeat play. Hint You can rewind/fast forward by pressing and holding (previous)/ (next) on the remote control during playback. Related Topic Playable Types of Audio Files 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 45 Help Guide Sound Bar HT-A3000 Listening to Sound by Pairing with Headphones Set the BLUETOOTH® compatible headphones to pairing mode. Refer to the operating instructions of the headphones for the pairing method. Press HOME. The home menu appears on the TV screen.
  • Page 46 To display the paired headphones on the device list, Set [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Transmitter]. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 47 [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Receiver] or [Off]. Turn off the speaker system or headphones. Select the device name of the connected headphones from [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Device List]. [Connected] of the device name disappears. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 48 Playback of audio/music on the BLUETOOTH device is delayed compared to that on the speaker system due to the characteristics of BLUETOOTH wireless technology. You can enable or disable the reception of LDAC audio from the BLUETOOTH device in [Bluetooth Settings]. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 49: Chromecast Built-In

    The speaker system supports AirPlay. You can play music on the speaker system by operating an iOS device or a computer. Sony | Music Center You can control the speaker system wirelessly by installing the “Sony | Music Center” app on your smartphone or tablet device. Home Network...
  • Page 50 The server needs to be connected to the same network as that of the speaker system. Related Topic Prerequisite: Making the Initial Settings for Alexa with Sony | Music Center Playing Music with the TIDAL App Prerequisite: Making the Initial Settings for Chromecast built-in...
  • Page 51 If you are not sure whether an in-wall access point can be used as a router, check with your apartment manager or Internet service provider, etc. LAN port on a wall LAN cable Router Wireless LAN 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 52 When connecting to a network that does not appear in the list, select [New connection registration] and follow the on-screen instructions. Enter the security key (or password) using the software keyboard, and then select [Enter]. The speaker system starts connecting to the network. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 53 Setting Up a Wireless Network Connection Using Sony | Music Center Sony | Music Center can connect the speaker system to the same wireless network as that of the mobile device. For details, follow the instruction of the app or refer to the following URL.
  • Page 54 [Setup] - [Advanced Settings] on the home menu. Select [Network Settings]. Make sure that [Wi-Fi Connection] is set to [On]. Select [Internet Settings] - [Next]. Select [Use Apple Setup]. Operate the iOS device by following the on-screen instructions. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 55 HT-A3000 Prerequisite: Making the Initial Settings for Alexa with Sony | Music Center With Sony | Music Center, you can play music from Amazon Music or link the speaker system with an Amazon Alexa Built-in device. To prepare the speaker system and mobile device, connect the mobile device by Wi-Fi to the same network as that of the speaker system, and register the speaker system to an Amazon account.
  • Page 57 ): The speaker system is identified by the device name you specified in the initial settings for Alexa. Cast icon ( ): The speaker system is identified by the device name, [HT-A3000], or the device name you specified in the initial settings for Google Home.
  • Page 58 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 59 360 Reality Audio playback. With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the speaker system and then select [Settings] - [About 360 Reality Audio] - [Next].
  • Page 60 The specifications and design of the app may change without notice. Related Topic Audio Formats Available for Playback by Audio Casting Protocol 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 61 Not all of the Amazon Alexa functions are available on the speaker system. Hint Use Sony | Music Center to deregister the speaker system from the Amazon account. Even if you deregister an account on the Alexa app, the speaker system will not recognize that the account has been deregistered.
  • Page 62 When you select either 2-channel audio or 360 Reality Audio compatible music, [360RAcast] appears. Note With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the speaker system and then select [Settings] - [About 360 Reality Audio] - [Next].
  • Page 63 This speaker system is compatible with a Google Assistant-enabled device with Chromecast built-in so you can control your music with your voice. Simply link the speaker system to the Google Home app on your mobile device. For details, refer to the Google Home app. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 64 Home). Note With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the speaker system and then select [Settings] - [About 360 Reality Audio] - [Next].

  • Page 65: Using Spotify

    When you have played music on Spotify on the speaker system, the music that was played with Spotify is resumed. Note The Spotify app may not be available in some countries/regions. Related Topic [System Settings] 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 66: Using Airplay

    If you add the speaker system to the Home app on the iOS device, you can stream music to the speaker system by talking to Siri. Note Since the speaker system does not have a microphone, you cannot talk to the speaker system to operate it. Not all features of Siri are available on the speaker system. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 67: Using Sony | Music Center

    HT-A3000 Using Sony | Music Center Sony | Music Center is an application for controlling compatible Sony audio devices using the mobile device such as a smartphone or tablet. For details about Sony | Music Center, refer to the following URL.

  • Page 68: Listening To Music On Your Pc Via A Home Network

    Listen to music on a PC by using Sony | Music Center. You can play music files stored on the PC by operating Sony | Music Center that is installed to a mobile device such as a smartphone or tablet. For details of Sony | Music Center, refer to the following URL.
  • Page 69 Related Topic Setting Up a Wireless Network Connection on the Home Menu Setting Up a Wireless Network Connection Using Sony | Music Center Setting Up a Wi-Fi Connection Using an iOS Device 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 70: Adjusting The Volume

    2-channel sound using virtual processing. When the input source does not contain much surround sound, the surround sound from the optional rear speakers may be difficult to hear. REAR (rear speakers volume) +/– does not work when the optional rear speakers are not connected. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 71 [Setup] - [Advanced Settings] - [Audio Settings] - [Sound Field Setting]. You cannot change the setting of [Sound Field Setting] when [Setup] - [Advanced Settings] - [Audio Settings] - [360 Spatial Sound Mapping] is set to [On]. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 72: Making Dialogs Clearer (Voice)

    The setting appears in the front panel display. [Vo.ON]: Dialog is easily heard by enhancing dialog range. [Vo.OFF]: Deactivates the voice mode function. Note When the BLUETOOTH device is connected in BLUETOOTH transmission mode, the voice mode is disabled. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 73: Enjoying Clear Sound With Low Volume At Midnight (Night)

    [N.OFF]: Deactivates the night mode function. Note When you turn the speaker system off, this setting is set to [N.OFF] automatically. When the BLUETOOTH device is connected in BLUETOOTH transmission mode, the night mode is disabled. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 74: Adjusting The Delay Between The Picture And Sound

    The adjusting time appears in the front panel display. Adjust the delay using (up)/ (down), then press (enter). You can adjust from 0 msec to 300 msec in 25 msec increments. Press OPTIONS. The options menu in the front panel display turns off. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 75: Enjoying Multiplex Broadcast Sound (Audio)

    If your TV’s HDMI IN jack is not compatible with eARC or ARC, connect the TV to the TV IN (OPT) jack with an optical digital cable (not supplied) to output Dolby Digital sound. Related Topic Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 76: Adjusting The Dialog Volume While The Dts:x Content Is Played Back

    Adjust the dialog volume using (up)/ (down), then press (enter). You can adjust from 0.0 dB to 6.0 dB in 1.0 dB increments. Press OPTIONS. The options menu in the front panel display turns off. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 77 To enable the Control for HDMI function of a TV or Blu-ray Disc player, refer to their operating instructions. If you enable the Control for HDMI (“BRAVIA” sync) function when using a TV manufactured by Sony, the Control for HDMI function of the speaker system is also enabled automatically.

  • Page 78: Volume Adjustment

    Sync Menu on the TV. Note Some Sony TVs support the Sync Menu. Refer to the operating instructions of your TV to see if your TV supports the Sync Menu. Language follow When you change the language for the on-screen display of the TV, the speaker system’s on-screen display language is also changed.
  • Page 79 “BRAVIA” Sync Function “BRAVIA” Sync is an extended function developed by Sony based on the Control for HDMI function. By connecting “BRAVIA” Sync-compatible devices such as a TV or a Blu-ray Disc player using an HDMI cable, you can control the devices by interlocking them with each other.
  • Page 80 10 seconds. However, in some cases, the front panel display and indicators may not turn off. In this case, the brightness of the front panel display and indicators are the same as [DARK]. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 81: Saving Power In Standby Mode

    Help Guide Sound Bar HT-A3000 Saving Power in Standby Mode Check that [Setup] - [Advanced Settings] - [System Settings] - [Network/Bluetooth Standby] is set to [Off]. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 82: Performing Easy Setup

    [Easy Sound Setup]: Performs the basic speaker settings for optimizing the surround sound for your environment. To use this setting, connect the optional subwoofer or rear speakers. [Easy Network Setup]: Performs the basic network settings. Perform settings by following the on-screen instructions. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 83: Using The [Advanced Settings] Menu

    [System Settings]: Makes the speaker system-related settings. [Network Settings]: Makes detailed settings for the Internet. [Resetting]: Resets the speaker system to the factory default settings. [Software Update]: Updates the software of the speaker system or optional subwoofer/rear speakers. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 84 Help Guide Sound Bar HT-A3000 [Speaker Settings] [Speaker Settings Information] You can apply the [Sound Field Optimization] measured value, or the [Manual Speaker Settings] value to speaker settings. To use this setting, connect the optional subwoofer or rear speakers, execute [Sound Field Optimization] and disable [360 Spatial Sound Mapping].
  • Page 85 [Front]: Sets the front speaker distance. [Subwoofer](*1): Sets the optional subwoofer distance. [Rear Speaker (L)](*2): Sets the optional left rear speaker distance. [Rear Speaker (R)](*2): Sets the optional right rear speaker distance. This item appears when using the optional subwoofer. This item appears when using the optional rear speakers.
  • Page 86 Depending on the audio content, sound may not be output from the TV. When the surround effect is set to [Sound Field: Effect On] by pressing SOUND FIELD on the remote control, sound is not output from the TV. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 87 [Audio Settings] - [360 Spatial Sound Mapping] is set to [Off]. When headphones are connected with the BLUETOOTH function, this function is not available. [Sony | Vertical Surround Engine]: Sony | Vertical Surround Engine enhances the surround and height speaker channels to create an immersive and enveloping virtual surround effect.
  • Page 88 TV program. [On]: Adjusts the volume automatically. [Off]: Off Note Advanced Auto Volume function is not suitable for listening to music. Related Topic Enjoying Surround Effect (SOUND FIELD) 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 89 You can enjoy object audio content, such as Dolby Atmos - Dolby TrueHD and DTS:X or multi-channel LPCM content that cannot be transmitted with ARC by connecting the speaker system and TV compatible with eARC using an HDMI cable. For the connection, see “Connecting a TV Compatible with ARC/eARC .” 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 90 Help Guide Sound Bar HT-A3000 [Bluetooth Settings] [Bluetooth Mode] You can enjoy content from a BLUETOOTH® device by using this speaker system or listen to sound from this speaker system by using BLUETOOTH compatible headphones. [Receiver]: This speaker system is in receiver mode, which enables it to receive and output audio from the BLUETOOTH device.
  • Page 91 Note When connecting a BLUETOOTH device, the [Wireless Playback Quality] setting cannot be changed. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 92 Help Guide Sound Bar HT-A3000 [System Settings] [Language] You can select the language you want for the on-screen display of the speaker system. [IR-Repeater] [On]: Remote signals for the TV are sent from the rear of the bar speaker. [Off]: Turns off the function.
  • Page 93 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 94 Help Guide Sound Bar HT-A3000 [Network Settings] [Wi-Fi Connection] [On]: Enables Wi-Fi connection of the speaker system. [Off]: Disables Wi-Fi connection of the speaker system. [Internet Settings] You can set the network settings and check the network connections. [Network Connection Status] You can display the current network connection status.
  • Page 95 You can set sharing of usage data and confirm the Chromecast built-in feature. [Share usage data] [On]: Provides information related to the use of the cast feature to Google™. [Off]: Off [About Chromecast built-in] Displays the reference URLs for the Chromecast built-in feature. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 96 Sound Bar HT-A3000 [Resetting] You can reset the speaker system settings to the factory default by selecting the group of settings. All the settings within the group will be reset. Related Topic Resetting the Speaker System 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 97 Help Guide Sound Bar HT-A3000 [Software Update] You can update the software of the speaker system or optional subwoofer/rear speakers. Related Topic Updating the Software 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 98: Updating The Software

    Help Guide Sound Bar HT-A3000 Updating the Software By updating your software to the latest version, you can take advantage of the newest functions. For information about update functions, visit the following website: For customers in Americas https://www.sony.com/am/support For customers in Europe https://www.sony.eu/support...
  • Page 99 You can perform [USB Update] by pressing and holding the (BLUETOOTH) and (power) button on the bar speaker for 7 seconds. If updating of the optional subwoofer or rear speakers does not work, move them to a location near the bar speaker and update. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 100: Troubleshooting

    1. Search for the cause and solution of the issue by referring to these Help Guide or Operating Instructions. The troubleshooting method is listed in “Troubleshooting.” 2. Search for the cause and solution of the issue on the Sony support site. Sony support site provides latest support information and Frequently Asked Questions.
  • Page 101 The speaker system does not power up. Check that the AC power cord (mains lead) is connected securely. Disconnect the AC power cord (mains lead) from the wall outlet (mains), and then reconnect after several minutes. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 102 Depending on the TV, if the sound was output from the speakers of the TV the previous time, the speaker system may not turn on by interlocking with the TV power even when the TV is turned on. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 103 [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Linked to TV]. When [Standby Linked to TV] is set to [On] or [Auto], the speaker system turns off automatically when you turn off the TV. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 104 TV, set [Standby Linked to TV] to [On]. The TV must support the Control for HDMI function. For details, refer to the operating instructions of your TV. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 105 The speaker system cannot be turned off. The speaker system may be in demo mode. To cancel demo mode, reset the speaker system. Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 106 When there is no picture while the TV input is selected, select the TV channel that you want using the TV remote control. Disconnect an HDMI cable, then connect it again. Make sure that the cable is firmly inserted. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 107 There is an interference of the frequency band between the wireless LAN and the wireless connection of the optional speakers. Switch the band of the wireless LAN connection of the TV or device that is playing an image to 2.4 GHz. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 108 Help Guide Sound Bar HT-A3000 The speaker system cannot connect to a TV with the BLUETOOTH function. When you connect the speaker system and TV with an HDMI cable, the BLUETOOTH connection is canceled. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 109 TV to Audio System. Refer to the operating instructions of your TV regarding how to set the Related Topic Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 110 When you connect the speaker system and TV with the TV center speaker mode cable and set [Setup] - [Advanced Settings] - [Speaker Settings] - [TV Center Speaker Settings] - [TV Center Speaker Mode] to [On], the center part of the speaker system sound is output from the TV. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 111 A time gap between the sound and picture may occur depending on the sound source. If your TV has a function that delays the image, use it for adjustment. For details, refer to the operating instructions of your TV. Related Topic Adjusting the Delay Between the Picture and Sound 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 112 (volume) + on the remote control to cancel the muting function. Make sure the input source is selected correctly. You should try other input sources by pressing the input select button on the remote control (TV/USB/BLUETOOTH). Make sure that the connectors are firmly inserted. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 113 The surround effect cannot be obtained. Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 114 If a device that generates electromagnetic radiation, such as a wireless LAN device or a microwave oven is nearby, move the speaker system away from the device. Refer to the operating instructions of the optional rear speakers/subwoofer. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 115 When [Sound Field Setting] is set to [Dolby Speaker Virtualizer], some speakers may not output sound depending on the input content. Sound is not output from the optional rear speakers when Dual Mono audio is being played. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 116 If there is any obstacle between speakers or the microphone for measurement of the speaker is blocked by an obstacle, Sound Field Optimization cannot be performed properly. Remove it if there is any obstacle between speakers or in front of speakers. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 117 If the USB device is connected via a USB hub or cable, disconnect it and connect the USB device directly to the speaker system. When connecting a WALKMAN® or smartphone, its internal storage or external storage (such as a memory card) may not be recognized. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 118 Make sure this speaker system is not receiving interference from a wireless LAN device, other 2.4 GHz wireless devices, or a microwave oven. If a device that generates electromagnetic radiation is nearby, move the device away from this speaker system. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 119 Pair this speaker system and the BLUETOOTH device again. You may need to cancel the pairing with this speaker system using your BLUETOOTH device first. Pairing information may be deleted. Perform the pairing operation again. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 120 Switch the wireless LAN frequency of any nearby wireless LAN router or PC to the 5 GHz range. Increase the volume on the connected BLUETOOTH device. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 121 Make sure this speaker system is not receiving interference from a wireless LAN device, other 2.4 GHz wireless devices, or a microwave oven. If a device that generates electromagnetic radiation is nearby, move the device away from this speaker system. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 122 BLUETOOTH headphones with this speaker system first. Pairing information may be deleted. Perform the pairing operation again. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time Listening to Sound by Pairing with Headphones 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 123 [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Wireless Playback Quality] to [LDAC Stable Connection (Auto)] or [SBC Stable Connection (Auto)]. Some content may not be output due to content protection. Related Topic Listening to Music by Pairing the Mobile Device That Is Connected for the First Time 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 124 Help Guide Sound Bar HT-A3000 The BLUETOOTH connection with the headphones becomes disconnected. When using Chromecast built-in, the headphones cannot connect to the speaker system via the BLUETOOTH function. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 125 Move the speaker system away from such devices, or turn off such devices. The wireless LAN connection may become unstable depending on the usage environment, especially while using the BLUETOOTH function of the speaker system. In this case, adjust the usage environment. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 126 Press OPTIONS on the remote control to update the list. If the wireless LAN router you want is still not detected, select [New connection registration] from the network list, then input a network name (SSID) manually. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 127 Help Guide Sound Bar HT-A3000 You cannot connect the speaker system to the Internet. Check the wireless LAN connection. Restart the wireless LAN router. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 128 Remove any obstacles in the path between the remote control and the speaker system. Replace both batteries in the remote control with new ones if they are weak. Make sure you are pressing the correct button on the remote control. Related Topic Bar Speaker 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 129 Help Guide Sound Bar HT-A3000 TV remote control does not work. This problem might be solved by enabling the IR repeater function. Related Topic When the TV Remote Control Does not Work 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 130 [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [RF Channel] setting from [Off] to [On], it may take 1 minute for the sound to be output. Refer to the operating instructions of the optional rear speakers/subwoofer. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 131 [Off], and then change to [On] again. Switch the network connection of the TV or Blu-ray Disc player from wireless to wired. [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [Wireless Playback Quality] to [Connection]. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 132 Tuner-related devices: up to 4 devices Audio system (receiver/headphones): up to 1 device (used by this speaker system) Related Topic Connecting a TV Compatible with ARC/eARC Connecting a TV That Is not Compatible with ARC/eARC 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 133 [PRTCT] flashes in the front panel display for 5 seconds and the speaker system is turned off. Disconnect the AC power cord (mains lead) and make sure nothing is obstructing the ventilation holes of the speaker system. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 134 For the optional subwoofer, disconnect the AC power cord (mains lead) and make sure nothing is obstructing the ventilation holes of the optional subwoofer, then restart the speaker system. If they are reconnected properly, the display in the front panel display returns to the normal display. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 135 [HIGH], [TEMP], and [ERROR] appear alternately for 2 seconds each in the front panel display, [STANDBY] appears in the front panel display, then the speaker system is turned off. High-temperature is detected in the speaker system. Press (power) to restart the speaker system. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 136 [BT TX] appears in the front panel display. [Setup] - [Advanced Settings] - [Bluetooth Settings] - [Bluetooth Mode] to [Receiver]. [BT TX] appears in the front panel display if [Bluetooth Mode] is set to [Transmitter]. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 137 Move the bar speaker away from the TV within a range that allow those parts to operate properly. For the locations of the sensors and remote control receiver, refer to the operating instructions of the TV. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 138 Help Guide Sound Bar HT-A3000 Wireless functions (wireless LAN, the BLUETOOTH function, or optional subwoofer/rear speakers) are unstable. Do not place metal objects other than a TV around the speaker system. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 139 Help Guide Sound Bar HT-A3000 Music that you are not familiar with suddenly plays. The pre-installed sample music may have been played. Press (input select) on the bar speaker to stop playback. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 140 The speaker system may be in demo mode. To cancel demo mode, reset the speaker system. Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 141 Spotify cannot be played with the MUSIC SERVICE button, or cannot be played on the way of playback. Play music on Spotify on the speaker system by using the Spotify Connect function on the Spotify app of the mobile device. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 142 Sound Bar HT-A3000 The speaker system restarts. When connecting to a TV with a resolution that is different from that of the speaker system, the speaker system may restart to reset the picture output setting. 5-034-491-11(1) Copyright 2022 Sony Corporation...
  • Page 143 (power) and – (volume) on the bar speaker for more than 5 seconds. The settings return to their initial status. Note By resetting, the link with the optional subwoofer and rear speakers may be lost. In this case, reconnect them by referring to their operating instructions. 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 144: Playable Types Of Audio Files

    The speaker system cannot recognize a file/folder depending on the name/meta-data. Some USB devices may not work with this speaker system. The speaker system can recognize Mass Storage Class (MSC) devices (such as flash memory). 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 145: Supported Input Audio Formats

    Dolby Atmos - Dolby TrueHD – – Dolby Atmos - Dolby Digital Plus – DTS-ES Discrete 6.1, DTS-ES Matrix 6.1 DTS 96/24 DTS-HD High Resolution Audio – – DTS-HD Master Audio – – DTS:X – – 5-034-491-11(1) Copyright 2022 Sony Corporation...

  • Page 146: On Bluetooth® Communication

    BLUETOOTH technology. Sony cannot be held liable in any way for damages or other loss resulting from information leaks during communication using BLUETOOTH technology.

  • Page 147: Copyrights And Trademarks

    LDAC™ and LDAC logo are trademarks of Sony Corporation. LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a Bluetooth connection. Unlike other Bluetooth compatible coding technologies such as SBC, it...
  • Page 148 This offer is valid to anyone in receipt of this information. https://oss.sony.net/Products/Linux/ Please note that Sony cannot answer or respond to any inquiries regarding the content of this source code. “DSEE Extreme” is a trademark of Sony Corporation. “TRILUMINOS” and “TRILUMINOS” logo are a registered trademark of Sony Corporation.

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