Service Information - Symbol LS 5700 Product Reference Manual

LS 5700/LS 5800 Product Reference Guide

Service Information

If you have a problem with your equipment, contact the
Symbol Support Center for your region. See page xi for
contact information. Before calling, have the model
number, serial number, and several of your bar code
symbols at hand.
Call the Support Center from a phone near the scanning
equipment so that the service person can try to talk you
through your problem. If the equipment is found to be
working properly and the problem is symbol readability,
the Support Center will request samples of your bar codes
for analysis at our plant.
If your problem cannot be solved over the phone, you may
need to return your equipment for servicing. If that is
necessary, you will be given specific directions.
Note:
x
Symbol Technologies is not
responsible for any damages
incurred during shipment if the
approved shipping container is
not used. Shipping the units
improperly can possibly void the
warranty. If the original shipping
container was not kept, contact
Symbol to have another sent to
you.