Antelope 10MX User Manual

Antelope 10MX User Manual

Rubidium atomic clock
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Summary of Contents for Antelope 10MX

  • Page 2: Table Of Contents

    USER MANUAL CONTENTS BEFORE YOU BEGIN MANDATORY ONLINE ACTIVATION ACTIVATE YOUR PRODUCT WARRANTY FRONT PANEL EXPLAINED REAR PANEL EXPLAINED CONTROL PANEL CUSTOMER SUPPORT INFORMATION MY ANTELOPE AUDIO PRODUCT ISN’T WORKING. LIMITED WARRANTY POLICY TECHNICAL SPECIFICATIONS 10MX User Manual Page 2...
  • Page 3: Before You Begin

    The Antelope Audio 10MX multiple atomic outputs allow up to 10 devices to be clocked simultaneously over BNC Outputs of 10MHz. The unit can also be used as a master clock with 4 outputs up to 768 kHz via BNC, 2 via AES and 2 via S/PDIF.
  • Page 4: Mandatory Online Activation

    Once the installation is completed, start the application. You will be prompted to create an Antelope ID directly from the application. Fill out the necessary information and click Continue. If you already have an active Antelope ID, click on Use existing Antelope ID. 10MX User Manual...
  • Page 5: Activate Your Product Warranty

    Bear in mind, that your Antelope ID is different and has no relation to your user profile on www.antelopeaudio.com. Sign in using your credentials. If you have just created your Antelope ID, do not forget to activate it using the link in the e-mail you have just received.
  • Page 6 Acceptable formats are .pdf, .jpg, .png, .jpeg, .heif, and the size limit is 7 MB per file. Once you have completed the steps click Add Warranty. After successfully completing the process, you can click on View Warranty to see if your file has been uploaded correctly. 10MX User Manual Page 6...
  • Page 7: Front Panel Explained

    Toggles standby / operation state. When the device is powered on an illuminated ring will glow around the power button. Word Clock Lock Indicator Indicates if the 10MX is locked to an external source. Atomic Clock Indicator Indicates that the Atomic Module is engaged and warmed up. When the device is powered on, this icon will pulsate during the warm-up state as the Rubidium Oscillator is heating up.
  • Page 8: Rear Panel Explained

    These outputs provide AES/EBU clocking reference up to 192kHz. USB Connector Allows connection to PC and MAC for Control Panel control and firmware updates. The PC / Mac control panel application can be found here. 10MX User Manual Page 8...
  • Page 9: Control Panel

    1. Power Button Toggle the unit on or off. 2. Clock Source Selector Choose the clock source. 'Oven' is the internal clock. 10MX can also receive timing reference over S/PDIF, AES/EBU and Word Clock connections. 3. Sample Rate Selector Choose the device sample rate.
  • Page 10 Adjust the unit's screen brightness. 7. Help Button Displays Control Panel version, hardware version, device serial number, and firmware version. You can also launch the Firmware Update wizard to check for and initiate firmware updates. 10MX User Manual Page 10...
  • Page 11: Customer Support Information

    CUSTOMER SUPPORT INFORMATION Antelope Audio Customer Support can be reached by the following means: Online Visit support.antelopeaudio.com Phone We are there for you around the clock, 21 hours/day, Monday to Friday. North America +1-916-238-1643 01:00 a.m. – 10:00 p.m. (EST) International +44 19 2593 3423 06:00 a.m.
  • Page 12: My Antelope Audio Product Isn't Working

    Please, don't attempt to send us your device without receiving a RMA number first, as the device will be returned and not serviced. How do I get an RMA number? The Antelope Audio Customer Support team is in charge of issuing RMA numbers. Visit support.antelopeaudio.com and get in touch.
  • Page 13: Limited Warranty Policy

    The shipping costs are covered by the owner of the product. Antelope Audio will not cover any local customs charges. We recommend using a courier service of your choice (e.g. DHL, UPS, FedEx). The package...
  • Page 14 Consumers have the right to choose whether to claim service under the Antelope Audio Limited Warranty or under their consumer law rights.
  • Page 15 3) to refund the price paid. Should Antelope Audio decide to refund the price paid, it may deduct from the paid Product’s price any damages caused to the Product; where, within fourteen (14) days of the expiration of the warranty period,(i) Antelope Audio has received written notice of any nonconformity;(ii) after Antelope Audio’s written authorization,...
  • Page 16 Audio, at its sole discretion, determines were not manufactured by Antelope Audio or any of its authorized manufacturing partners; (ii) Products purchased from a person or entity which is not an authorized dealer or re-seller of Antelope Audio; (iii)Product sold “as is” or “with all faults”, to the extent permitted by local law.
  • Page 17 ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH ITS PRODUCTS. Data Recovery In the event of data loss using Antelope Audio storage devices, Antelope Audio is not responsible for backing up or recovering any data that you may have lost.
  • Page 18 (B2B) / Direct customers of Antelope Audio please email us at techsupport@antelopeaudio.com (ii) A valid proof of purchase is required for RMA processing (i.e. receipt, invoice, etc). Antelope Audio will provide you with the RMA number within 2 working days as of the claim submission date. RMA Return Addresses We have multiple RMA receiving locations worldwide.
  • Page 19 Republic of Bulgaria with UIN: 131052590, is doing business and is worldwide known. Elsewhere in this document where the trade name Antelope Audio is used shall refer to Elektrosfera ltd., with address of management: Tsarigradsko Shose Blvd., 7th km, Building of BIC IZOT, floor 6, Mladost region, Sofia, Bulgaria.
  • Page 20 ● Both occasional and continued exposure to high sound pressure levels can cause permanent ear damage via headphones and monitors. ● Your unit should always be un-racked when traveling or in a flight case. 10MX User Manual Page 20...
  • Page 21: Technical Specifications

    ≤8E-12 Time drift in a 24-hr period: Warm-Up Time 8 – 10 minutes (depends on ambient temperature) Word Clock Input 1 x Word Clock Input @ 75 Ohms 3Vpp on BNC 44.1 – 384kHz 10MX User Manual Page 21...
  • Page 22 4 x Word Clock Outputs @ 75 Ohms 3Vpp on BNC 44.1 – 768 kHz square wave signal USB I/O USB 2.0 Hi-Speed; Data stream up to 480Mbits/384kHz, Type B Clocking System 4th Generation Acoustically Focused Clocking 64-bit DDS Oven Controlled Crystal Oscillator 10MX User Manual Page 22...
  • Page 23 (*After 1 day & 1 month of operation respectively) Atomic Clock Outputs 10 x BNC Sinusoidal, 10MHz, 75 Ohm, 1Vpp typical (unload) Sample Rates (kHz) 32, 44.1, 48, 88.2, 96, 176.4, 192, 352.8, 384, 768 Word Clock Specs 10MX User Manual Page 23...
  • Page 24 2.8 kg/6.17 lb Dimensions 482.6 (W) х228 (D) х 44 (H) mm 19 (W) x 9 (D) x 1.73 (H) inch Power Supply Power Consumption 15 W Humidity 30 – 80% RH non-condensing Power Supply Input 10MX User Manual Page 24...
  • Page 25 USB: 1x USB 2.0/3.0 Port Required USB bandwidth: 80%-90% Memory(RAM): 4GB Minimum (8GB or more recommended) CPU: Intel Core 2 Duo (Minimum) Intel Core i3 ™ or higher (Recommended) Additional Info: Internet connection required for product activation. 10MX User Manual Page 25...

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