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8.4.
ELECTRICAL INSPECTION
8.4.1.
Inspect cables, electrical parts and connections.
9. TROUBLESHOOTING
AB3412.V2 ERROR CODES
PROBLEM
E0 displayed on the screen
Motor does not start
E1 displayed on the screen
E1 displayed on the screen
Motor runs, but the heater does not ignite and
locks out after a short time
E1 displayed on the screen
Heater starts but combustion is not good
Heater stops during operation
Ambient temperature displayed on the screen
Heater stops during operation
E1 displayed on the screen
Heater stops during operation
E3 displayed on the screen
L0 displayed on the screen
Motor does not start
Hi displayed on the screen
EP/EC displayed on the screen
© Jack Sealey Limited
CAUSE
The "|(ON)/O (OFF)" switch is turned "| (ON)"
when the generator is plugged
No power or low voltage
Faulty or damaged power cord
Faulty motor/capacitor
Lock-out of appliance due to previous
overheating
The temperature probe is faulty or the
connector for temperature probe is loose
Empty fuel tank, dirty or wrong fuel
Ignition fault, dirty or incorrect electrodes
position
Fuel filter clogged
Burner nozzle clogged
Fuel viscosity increased at low temperature
The room temperature set on room
thermostat has been reached
Flame failure
Bad combustion
Reduced airflow
Overheating
Internal generator overheating
Wrong fuel pressure
Anti-tilting sensor inverted
Low temperature display, The ambient
temperature is below -9°C
High temperature display ,The ambient
temperature is greater than 65°C
PCB Communication failure or Control circuit
damage
Original Language Version
REMEDY
After disconnecting the generator, see that
the switch is in the "O(OFF)" position, plug
the generator in and turn the switch "(|) ON"
Check power line and voltage
Check fuse located behind control panel and
replace if necessary
Check and replace if needed
Check and if necessary replace
Detect the cause of overheating
Shut the appliance down
Check air inlet and outlet
Wait some minutes and restart the appliance
Check and replace the temperature probe if
needed
Check and replace the PCB if needed
Remove wrong or dirty fuel
Fill the tank with clean Diesel or kerosene
Check and clean electrodes
Clean or replace fuel filter
Clean nozzle blowing compressed air, replace
if necessary
Mix Diesel with 10-20% Kerosene
Normal operation
To start turn the temperature control knob
clockwise on a higher setting
Check and remove the cause(s) of
malfunction
To reset, turn On/Off switch to 0 and then to I
Call technical service if the problem persists
Turn the generator off, wait until it is cooled
down
Contact your local authorised service agent
for repair
Replace the heater on a level and stable
surface
Normal operation of products
Place at low ambient temperature
Replace the PCB
AB2380, AB3412.V2
Issue 1
23/05/2022
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