Table of Contents
Advertisement
Uniform Call Distribution (UCD)
Allows telephone lines to be directed to a group of telephones. Calls to the
UCD group may search for an idle extension in either a Terminal or
Distributed Hunting pattern. In Terminal Hunting the incoming calls
always start hunting from the first telephone in the group. In Distributed
Hunting, the incoming calls start hunting from the telephone following the
last called telephone. In both cases, calls will hunt to the next telephone if a
telephone does not answer in a predefined period of time, is busy, and in
Call Forward, Absence Message or Do Not Disturb mode. ADIX-VS also
provides the ability to send unanswered calls to an overflow or secondary
answering position after a predefined period of time. This second
answering position may be another UCD group, hunt group, extension, or
attendant.
Voice Mail/Automated Attendant Integration
ADIX-VS can be equipped with an internal voice mail/automated attendant
system when the optional VS-VML card is utilized. ADIX-VS will allow
you to transfer, forward and record calls to a mailbox and provides you with
a unique voice mail message waiting indication. ADIX-VS will also allow
calls transferred from the automated attendant to be directed to messages
other than the initial greeting if the desired party does not answer.
ADIX-VS System Features - 43
Advertisement
Table of Contents
