Alfa Romeo Tonale Owner's Handbook Manual page 286

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(where provided) thanks to real-time
updates.
You can access the Alfa Connect
Services using a dedicated mobile app
for smartphone, smartwatch, web portal
or the Alfa Connect system of your car.
The availability of services is subject to a
Alfa Connect Services subscription.
More information on Alfa Connect
Services (applicability, availability,
compatibility, packages and
specifications) can be found on the
official Alfa Romeo website.
GENERAL DISCLAIMER
Personal data & customization
FCA collects, processes and
uses the personal data of the car in
accordance with legal requirements.
More information can be found in the
general conditions of service and on data
protection policies on the Alfa Romeo
official website
The Customer is solely responsible
for using the services in the vehicle, even
if by other people, and shall inform all
users and occupants of the car about the
services and the operations and limits of
the system
Operating prerequisites
Registration and activation are
required to use some of the Alfa Connect
Services. Go to the portal, accessible
through the official Alfa Romeo website,
284
or use the My Alfa Connect mobile
application to do so and login on with
your devices
Alfa Connect Services is not available
in all countries and is subject to
limitations depending on Alfa Connect
system type, location and duration of the
services
The full operation of the Alfa Connect
Services, including eCall EU emergency
call and roadside assistance calls
(ASSIST), is subject to mobile network
and GPS geolocation coverage, without
which the proper provision of services
is not guaranteed. Coverage may
not be guaranteed in places such as
tunnels, garages, multi-storey car parks,
mountains, etc.
the services may be unavailable in
the event of mobile network overload
or problems related to the car power
source (e.g. low conventional battery)
When using the services, customers
shall keep their passwords secret for
strictly personal use and not disclose
them to third parties
SERVICES
NOTE The date and time shown on Alfa
Connect system display must match
the actual date and time, even after
disconnecting the battery. Adjust it from
the "Settings" menu of the Alfa Connect
system. Any discrepancy between the
date and time on the display and the
actual date and time may be due to a
malfunction in the Connected Services.
According on the equipment of the car
and of the country, different services
may be available for different durations.
For further information about your car,
go to the personal page on the official
Alfa Romeo website.
Some of the packages made available to
the customer are:
My Assistant: Customer assistance
and safety warning service, which
includes:
"EMERGENCY CALL "EU eCall"
and ASSIST roadside assistance"
(see "In emergency" chapter)
"Vehicle Health Report":
information on the status and
condition of the car, notifying
potential maintenance needs to the
customer via periodic e-mails. This
service is provided on condition
that the Customer has previously
provided the FCA network with a
valid e-mail address
"In-Vehicle Notifications":
possibility to receive messages
and/or notifications related to the
provision of services and reminder
messages about the execution of
service and/or recall campaigns on
the Alfa Connect system display

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