Alfa Romeo Tonale Owner's Handbook Manual page 206

Alfa Connect system (where provided)
and by means of a notification via mobile
app (where provided).
Go to an Alfa Romeo dealership as soon
as possible.
NOTE Failure to replace the battery
and, consequently, failure to observe
the warnings provided by the system
could affect or entirely prevent service
operation.
NOTE Regardless of charge, the battery
must be replaced every 5 years by an
Alfa Romeo dealership.
EU eCall SYSTEM FAULTS
If the EU eCall system detects a
malfunction, this is indicated by the red
light in the ceiling light that turns on and
the dedicated symbol will be displayed
on the instrument panel (see the
"Warning lights and messages" chapter
in the "Knowing the instrument panel"
section).
The system through this symbol will
suggest to the user to have the battery
checked, in case of low level of charge or
malfunction and will inform him about
the current system update and the
status of the call (in progress, failed, etc.)
with a dedicated message.
If a fault is present, contact an Alfa
Romeo Dealership as soon as possible.
204
Privacy - Information on personal data
("Data") processing
The geolocation (GPS) function of the
car is always active and can never be
deactivated for the EU eCall service,
even when the "Privacy Mode" system is
activated ("Geolocation OFF").
Data processing is carried out in
accordance with current European
legislation (EU Regulation 2016/679 also
known as "GDPR").
When the call is connected, the following
data will be automatically transmitted to
the Operations Centre:
Identification of the data packet sent.
(The operator may request an updated
data package during the call)
car Identification Number
Drive type (hybrid, petrol or diesel)
Date, time and minute when the call
was made
Call type: Manual (via SOS button) or
Automatic (following a collision)
Vehicle type (car or van)
Reliability of the sent position
(depending on the condition of the GPS
signal at the time of the call)
Location relative to the time of the
call. If the call is made from a location
where the GPS position is available, the
position of the car will be sent at the
start of the call; if the GPS signal is not
available, e.g. inside a tunnel, the last
available position will be sent
Two positions before the main
position sent and the direction of travel
of the car.
Data processing is strictly limited to the
sole purpose of making emergency calls
to 112, the single European emergency
number.
The recipients of the Data processed
through EU eCall are the emergency
call collection centres that are the first
designated by the competent Authorities
of the country in whose territory the
vehicle is located to receive and process
eCalls to the single European emergency
number 112.
The EU eCall system is designed to
ensure that the Data in the system
memory is not available outside the
system before an eCall is activated.
The EU eCall system, in normal
operation, is not traceable and cannot be
monitored at all times. It ensures that
data is automatically and continuously
erased from the internal memory of the
system.
The car geolocation data car are
constantly overwritten in the internal
memory of the system to store at most
the last three positions of the car,
necessary for the normal operation of
the system.