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Intermec EasyCoder 7421 User Manual
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Intermec EasyCoder 7421 User Manual

Intermec EasyCoder 7421 User Manual

Intermec easycoder 7421: user guide
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Download this manual See also: Technical Manual, Setup Manual
Enlarged version
User's Manual
P/N 066386-003
EasyCoder
7421 Printer
™

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Summary of Contents for Intermec EasyCoder 7421

  • Page 1 User’s Manual P/N 066386-003 EasyCoder 7421 Printer ™...
  • Page 2 Intermec. All right, title, and interest in all copies of this software are and shall at all times remain the sole and exclusive property of Intermec.
  • Page 3 3/00 Information about the Printer Companion CD, PrintSet, and network interface cards was added.
  • Page 9 To receive a copy of the standard warranty provision for this product, contact your local Intermec sales organization. In the U.S. call 1.800.755.5505, and in Canada call 1.800.688.7043. Otherwise, refer to the Worldwide Sales & Service list that was shipped with this manual for the address and telephone number of your Intermec sales organization.
  • Page 10 The warnings, cautions, and notes in this manual use these formats. Warning A warning warns you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. Avertissement Un avertissement vous alerte d’une procédure de fonctionnement, d’une méthode,...
  • Page 11 This manual contains all of the information necessary to operate, configure, maintain, and troubleshoot the 7421 bar code label printer. This manual was written for all users who need to know how to use the printer to print labels. This table summarizes the information in each chapter of this...
  • Page 12 The following materials and manuals provide additional information about printing labels with your bar code printer. EasyCoder 7421 Printer Setup Guide IPL Programming Reference Manual 9161B Installation Manual 9180 Network Controller User’s Manual Data Communications Reference Manual RF System User’s Manual...
  • Page 15 An easy to use software application called PrintSet (available on the Printer Companion CD). PrintSet makes configuring your printer and printing a test label effortless. See the PrintSet online help for more information on how to use the application.
  • Page 16 Appendix A for complete descriptions of these options. Note: To connect your 7421 printer to an Ethernet network, contact your local Intermec representative for information about the external Intermec Ethernet adapter that connects to the printer’s parallel port. Serial communications...
  • Page 17 To operate the printer, you need to understand: The Power light helps you determine when the printer is on or off, or if there is a problem with the printer. The Feed/Pause button allows you to feed out media, pause the printer, and print a hardware configuration label.
  • Page 18 The Feed/Pause button, located on the left side of the printer, performs these functions depending on the printer mode: Idle Feed out one label or a minimum specified amount of media. Continuously feed media. Take the printer offline. Printing Pause the printer.
  • Page 19 You can load media with the printer power turned on or off. The following procedures for loading media assume that you have turned on the printer. Refer to the EasyCoder 7421 Printer Setup Guide for instructions on loading rolls of media.
  • Page 20 1. Open the top cover of the printer. 7421U.003 2. Open the printhead assembly by pulling the yellow release lever toward the front of the printer. 7421U.005...
  • Page 21 3. Lift the printhead up into the full open position. 7421U.006 4. Adjust the guide tabs to their widest position by winding the yellow adjustment roller toward the front of the printer. 7 421 U.0 09...
  • Page 22 5. Insert the spindle into the roll of media. 4" (102mm) <3.9" (99mm) 7421U.011 6. Place the roll inside the top cover so that the end feeds from the top. 7421U.012...
  • Page 23 7. Insert the end of the roll into the printer and out the front of the printer. Note: It is easier to insert the media through the printer mechanism if you cut the corners off the end of the first label.
  • Page 24 8. Rewind the excess paper onto the media roll while placing the spindle into the holder slots on the printer. 9. Center the labels in the printer path and adjust the label guides so that they just touch the edges of the label liner.
  • Page 25 10. Pull the labels through the printer until at least two full labels (approximately 6 inches or 15 cm) are sticking out the front of the printer. Peel the first two labels from the label liner. 11. Insert the label liner between the front of the printer and the peel-off bar until the liner appears out the bottom slot.
  • Page 26 12. Pull the label liner out of the bottom slot until the liner is tight across the peel-off bar. 7421U.017...
  • Page 27 Lower the printer cover. 14. Activate the label taken sensor by pressing in on the top of the sensor. The printer is now ready for printing. Label taken sensor 7421U.010...
  • Page 28 In fanfold printing, you place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cover. 1. Open the top cover and remove the spindle from the printer.
  • Page 29 3. Lift the printhead up into the full open position. 7421U.020 4. Adjust the guide tabs to their widest position by winding the yellow adjustment roller toward the front of the printer. 7 421 U.0 22...
  • Page 30 Note: It is easier to insert the media through the printer mechanism if you cut the corners off the end of the first label of the media. Note how the corners of the media have been cut in the illustration below.
  • Page 31 6. Center the labels in the printer path and adjust the label guides so that they just touch the edges of the label liner. Wind the yellow adjustment roller toward the rear of the printer. 7. Lower the printhead assembly and lock it into the operating position by pressing down firmly on both sides of the printhead.
  • Page 32 Use the optional memory card to store label formats, fonts, and graphics in permanent memory. To order a memory card, contact your Intermec representative. To insert the optional memory card 1. Turn the printer power off. 2. Remove the memory card slot cover.
  • Page 35 The amount of heat that each roll of media or ribbon requires is unique due to different chemistries and manufacturing processes. Intermec has developed heating schedules (the amount of heat required to image a label) to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers.
  • Page 36 Use this three-digit number to optimize print quality and print speed on your printer. You can achieve the best print quality on the printer by using only Intermec ribbon and media products. The default sensitivity setting for thermal transfer media is 567.
  • Page 37 HelvC For direct thermal media, use the three-digit media sensitivity number located on the roll of media to set the media sensitivity number. You can also use the values from the tables in the next section. For thermal transfer media, you need to look in two places to determine the sensitivity number.
  • Page 38 HelvC If you are not using Intermec media and ribbon, or if you misplaced your packaging with the three digit-sensitivity number label on it, you can set an approximate sensitivity number. The first column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list the approximate sensitivity settings.
  • Page 39 HelvC 600 Medium (Plastic) 500 Medium (Paper) 300 Low (Plastic) Duratran TTR Polyester/Premium-3 Duratran TTR Polyester/Premium-2 Duratran Syntran/Premium-3/6 Duratran Syntran/Premium-2 European Polyethelene/Prem.-3/6 European Polyester/Premium-2 Duratran Kimdura/Premium-3/6 Duratran Kimdura/Premium-2 Duratran II-1/Premium-3/6 Duratran II-1/Premium-2 Duratran 5 mil Tag/Premium-3/6 Duratran II Tag-5 mil/Premium-2 European Tag/Premium-3/6 European Tag/Premium-2 Duratran II Tag-7 mil/Prem.-3/6...
  • Page 40 Use the print darkness adjust to fine-tune the darkness of print on your labels. The fine adjustments compensate for variations in the media (“lot to lot”), the printhead, or the printer. The darkness adjustment is similar to the dark adjust available on a copier.
  • Page 41 The label gap sensor detects the gap between labels while they are being printed. The gap sensor automatically calibrates itself when you first turn on power to the printer. This adjustment compensates for manufacturing differences in label stock that may make it difficult for the gap sensor to detect the gap between labels.
  • Page 42 For help using PrintSet, refer to the online help portion of the application software. PrintSet can be installed from the Printer Companion CD, which was shipped with your printer, or it can be downloaded from our Web site at www.intermec.com.
  • Page 43 3. Select the Test Label option button. 4. Select either the Text or the Bar Code option button. If you select text, you can choose any font in the Select Printer Font list box. If you select bar code, you can choose any symbology in the Select Symbology list box.
  • Page 44 Only use Inverse Printing mode to print a small area of a label. Note: Intermec does not recommend using Inverse Printing mode for printing multiple labels. The printhead is not covered under warranty if you use Inverse Printing mode for printing multiple labels.
  • Page 45 2. Click the Paper Handling button. 3. Select either the Enable Inverse Printing or the Enable Mirror Printing check box. 4. Click OK. 5. Download your change to the printer by pressing the button to send command updates to the attached printer.
  • Page 46 NugFont C o d e 39 C o d e 39 HelvC...
  • Page 49 Clean your printer regularly to maintain the print quality of your labels and extend the life of your printer. This table contains suggestions for cleaning the printer. Use the following illustration to locate the parts you need to clean. Printhead Inspect after every roll of media or ribbon.
  • Page 50 Label taken sensor Printer cover Printhead Drive roller Peel-off Label mark sensor Label gap sensor 7421U.033...

  • Page 51: Isopropyl Alcohol

    Cotton swabs Clean lint-free cloth Soapy water/mild detergent The following procedures explain how to access the printer parts and clean them without causing any harm to the printer or yourself. Warning Switch off the printer power and remove the power cord before cleaning any part of the printer.
  • Page 52 2. Open the printer cover. 3. Open the printhead assembly by pulling the yellow release lever (on the left side of the printer) toward the front of the printer. Lift the printhead up into the full open position. 4. Remove the media and ribbon (if necessary).
  • Page 53 Do not use abrasive cleansers or solvents and make sure that the cleaning solution does not get inside of the printer. Be sure to clean the transparent panel on the printer cover so that the media supply inside the printer is visible when you close the cover.
  • Page 54 2. Open the printer cover. 3. Open the printhead assembly by pulling the yellow release lever (on the left side of the printer) toward the front of the printer. Lift the printhead up into the full open position. 4. Remove the media and ribbon (if necessary).
  • Page 55 Peel-off Drive roller 7421U.037...
  • Page 56 2. Open the printer cover. 3. Open the printhead assembly by pulling the yellow release lever (on the left side of the printer) toward the front of the printer. Lift the printhead up into the full open position. 4. Clean the label taken sensor, the label mark sensor, and the label gap sensor with a cotton swab moistened with isopropyl alcohol.
  • Page 57 Label taken sensor Label gap sensor Label mark sensor 7421U.038...
  • Page 61 Programming Reference Manual for a complete list of error messages and their solutions. If the problem persists, contact your Intermec Customer Service Representative: In the U.S. 1.800.755.5505 In Canada 1.800.688.7043 If you are an international customer, contact your local Intermec representative.
  • Page 62 If your printer is not operating correctly, try locating the problem in the table below. No power or loss You have of power. damaged or disconnected the power cable. The Power light Printhead has flashes red and overheated. printing stops.
  • Page 63 Ribbon wrinkling. Clean the printhead. For help, see “Cleaning the Printhead” in Chapter 3. Use only Intermec label and ribbon stock to ensure superior print quality and product performance. Change sensitivity setting to match the type of media you are using.
  • Page 64 I/O cable. Use Data Line Print mode to troubleshoot communications between the printer and the host, and to test the operation of the printer. When the printer is in Data Line Print mode, it prints out all downloaded data with the hexadecimal equivalent directly underneath it.
  • Page 65 Hardware handshaking uses pin 6 or pin 9 of the RS-232 interface to control data flow. When the printer is using Intermec Standard protocol, it holds pins 6 and 9 high when the printer is ready to receive data. For help on understanding printer protocol, see Appendix B, “Communications Reference.”...
  • Page 66 4. Test to see that the host system is not overrunning the printer’s input buffer. 5. Check to see that the data string being sent to the printer contains the correct information. Use memory reset if you want to return the printer to its default configuration.

  • Page 69: Xon/Xoff Protocol

    This section describes the specifications for the 7421 printer. US ASCII Norwegian/Danish UK ASCII Swedish/Finnish German Italian 8-bit ASCII Code Page 850 Asynchronous RS-232C, IEEE 1284 Bi-directional Parallel Serial ASCII code Hardware (Ready/Busy) Flow Control XON/XOFF Protocol Intermec Standard Block Protocol...
  • Page 70 10 mil to 50 mil (0.25 mm to 1.27 mm); 5 mil (0.13 mm) in drag printing (specified media only) The 7421 printer is capable of direct thermal (DT) printing or optional thermal transfer (TTR) printing using thermal transfer ribbon.
  • Page 71 Diameter 1.39 inches maximum (35 mm) This section contains a list of the options you can use with the printer along with a brief description. Consult your Intermec representative to order any option. Batter The battery pack allows you to take your printer anywhere without the need to attach it to a power supply.

  • Page 72: Data Matrix

    The 7421 printer supports these bar code symbologies: Codabar Data Matrix Code 2 of 5 Code 11 HIBC Code 16K Interleaved 2 of 5 Code 39 Maxicode Code 49 PDF417 Code 93 POSTNET Code 128 Code One...
  • Page 75 Intermec Data Communications Reference Manual (Part No. 044737). Intermec Printer Standard Protocol is a half-duplex protocol. All data transmission to the printer consists of status enquiry (ENQ), status dump (VT), or message blocks. Each message block starts with the Start of Text (STX) characters and ends with the End of Text (ETX) characters.
  • Page 76 The printer returns its highest priority status when it receives a valid block (<STX> data <ETX>) or when it receives the status request command <ENQ>. When the printer receives the status dump command (<VT>), the printer returns all active status. The printer status response time ranges from 30 ms to 100 ms depending on the complexity of the received message block.
  • Page 77 STX, the printer ignores all other characters until you send an ETX. Intermec provides two versions of the XON/XOFF protocol. The Intermec version of XON/XOFF has the printer respond to each message with its current status. The other version conforms to generally accepted industry standards that include no end-of- message response being sent to the host other than XOFF.
  • Page 78 Label at strip pin When you set the pin to default, it uses flow control if the serial port is set for XON/XOFF protocol. If you are using Intermec Standard protocol, the printer uses Ready/Busy. The printer provides the capability to change protocol characters.
  • Page 79 Note: Please use caution when replacing control characters with printable characters. You cannot replace one control character with more than one printable character. The following table lists the protocol characters that you can redefine and the protocols they affect: SOM IN STD, XON/XOFF EOM IN STD, XON/XOFF...
  • Page 80 The printer supports serial communications with the RS-232 interface. Use the RS-232 serial interface in all asynchronous point-to-point full- or half-duplex direct data communications. The printer cable must have the pin assignments for an RS-232 serial interface shown in the following table.
  • Page 81 Data Terminal Output: When you use a modem, connect Ready (DTR) to modem DTR pin. When using Intermec Standard Protocol, this pin indicates that the printer is switched on. When using XON/XOFF or hardware flow control, this pin indicates the printer mechanical status and the status of the printer input buffer.
  • Page 82 Clear to Send HOST DB9 PLUG Transmit Data Receive Data Ground Data Terminal Ready Clear to Send Request to Send Inactive PRINTER 7421U.39 DB9 PLUG Transmit Data Receive Data Ground Data Terminal Ready Clear to Send Request to Send Inactive PRINTER 7421U.040...
  • Page 85 U.S. character that corresponds with the character in your language. If you are running your printer in Advanced mode (you are not using 86XX Emulation), use this table to find the right hex codes for the international character sets.
  • Page 86 This table shows the hex codes for the character sets that print if your printer is running under Emulation mode. 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII U.K. ASCII £ Germany § France £...
  • Page 87 If you are running your printer with IBM Translation enabled, use this table to find the right hex codes for the international character sets. 4F 7B 5B 7C 4A E0 5A 5F 79 C0 6A D0 A1 U.S. ASCII ¦...
  • Page 88 ¶ § & " @ A B C D E F G H I P Q R S T U V W X Y d e f ç Ç ü é â ä à å É æ Æ ô ö ò û ù ÿ Ö Ü ø á...
  • Page 89 Each internal font in the 7421 has a different character set associated with it as shown in the following tables. The hex codes accompany each character. ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 1Ø 2Ø 3Ø 4Ø 5Ø 6Ø 7Ø...
  • Page 90 ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 1Ø 2Ø 3Ø 4Ø 5Ø 6Ø 7Ø 8Ø 9Ø AØ BØ CØ DØ EØ FØ Note: You cannot print these characters as 4 x 4 inch graphics because there is white space surrounding the characters that prevents the image from reaching the maximum graphic size.
  • Page 91 ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 1Ø 2Ø 3Ø 4Ø 5Ø 6Ø 7Ø 8Ø 9Ø AØ BØ CØ DØ EØ FØ Ø8 Ø9 ØA ØB ØC ØD ØE ØE 7421U.047...
  • Page 92 ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 1Ø 2Ø 3Ø 4Ø 5Ø 6Ø 7Ø 8Ø 9Ø AØ BØ CØ DØ EØ FØ Ø8 Ø9 ØA ØB ØC ØD ØE ØE 7421U.049...
  • Page 93 Index...
  • Page 95 B-8 host requirements, B-3 interfaces, B-8 printer, B-3 problems, 4-6 problems, checking for, 4-8 protocol user-defined, B-7 protocols hardware, B-6 Intermec Standard, B-4 XON/XOFF, B-5 protocols, serial, B-3 reference serial communication protocols, See also protocols specifications, A-3 troubleshooting printer, 4-6...
  • Page 96 B-3 IBM translation, character table, C-5 interfaces communications, B-8 RS-232 serial, B-8 Interleaved 2 of 5, A-6 Intermec Standard protocol, B- international character sets, Inverse Printing mode, 2-12 selecting with PrintSet, 2-13 label gap sensor, adjusting, 2-9 printing a test, 2-11...
  • Page 97 1-16 loading for peel-off printing, 1-7 media sensitivity number changing with PrintSet, 2-4 description of, 2-3 finding, 2-3 optimizing with Intermec media and ribbon, setting for other media and ribbon, 2-6 settings table direct thermal media, 2-6, 2-7...
  • Page 98 4-6 communications, checking for, 4-8 print quality, 4-5 printer operation, 4-4 protocol hardware, B-6 Intermec Standard, B-4 user-defined, B-7 XON/XOFF, B-5 protocols, B-3 quality, print problems, 4-5 red light, over-temperature condition, 1-5 resetting factory defaults, 4-8 ribbon specifications, A-5...
  • Page 99 4-5 printer operation problems, 4-4 UPC, A-6 user-defined protocol, B-7 XON/XOFF protocol, B-5...