Troubleshooting - Radio Shack ET-294 Owner's Manual

Amplified 2-line trim phone
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43-633.fm Page 16 Friday, August 13, 1999 10:34 AM

TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, these
suggestions might help.
Problem
Low volume or unusual sounds.
Phone does not work or works
poorly.
The call is too noisy (static or inter-
ference).
Both red line indicators are lit, but
there is no dial tone on either line.
The phone's light indicators do not
work, but phone line works properly.
The red line indicator on Line 2
lights steadily even though there is
only one line connected to the
phone.
If you still have problems, disconnect the phone. If other phones on the same line(s)
work properly, the fault is in this phone or its installation. If you cannot locate the
problem, take your phone to your local RadioShack store for assistance.
16
Suggestion
Someone has picked up another phone on the
same line. Hang up the other phone.
Check that the appropriate LINE button is
pressed.
Check the
/
TONE
PULSE
Check the phone line connection.
Check the AC adapter connection.
Hang up and redial the number.
Check that the modular cord is properly con-
nected well at both ends.
Check that AC adapter cord is properly con-
nected to your outlet and to the phone.
Check that the
L1 L1/L2
of the base is set to
L1
setting.
switch on the bottom
.

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