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SENTRY II 960SM Series Owner's Manual

SENTRY II 960SM Series Owner's Manual

Single metered water softening system

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Series 960SM
Single Metered Water Softening System
Owner's Manual

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Summary of Contents for SENTRY II 960SM Series

  • Page 1 Series 960SM Single Metered Water Softening System Owner’s Manual...
  • Page 2: Table Of Contents

    Table of Contents System Specifications and Warnings ................3 Start-Up Instructions ......................4 Series 960 Control Valve Programming ................5 Manually Regenerating the Water Softener ..............8 Bypass Valve Operation ..................... 9 Troubleshooting the Control Valve ................. 10...
  • Page 3: System Specifications And Warnings

    System Specifications and Warnings System Specifications Water pressure: 40 psi minimum 100 psi Maximum Water Temperature: 40°F to 110°F Electrical Requirements: Supply Voltage: 120V Supply Frequency: 60Hz Output Voltage: 12V AC Output Current: Maximum 3.0 Amps Water Meter: Pipe Size: 3/4”-1” Accuracy: ±...
  • Page 4: Start-Up Instructions

    Start-Up Instructions Start-Up Figure 1 To begin, place the bypass in the position shown in Figure 1. Place the softener in the Backwash cycle. • To place the softener in the Backwash cycle press and hold the REGEN button (approx. 6 seconds) until the control valve initiates a regeneration cycle.
  • Page 5: Series 960 Control Valve Programming

    Control Valve Programming Series 960 Control Valve Programming...
  • Page 6 Control Valve Programming Programming The control valve has been pre-programmed from the factory with the correct regeneration cycle program and cycle times. The gallon capacity between regeneration can be changed by adjusting the water hardness. Step 1 - Press the NEXT and the UP Arrow buttons at the same time and hold for 3 seconds. Step 2 - Raw Water Hardness: Adjust to the correct hardness by pressing the UP or DOWN arrow button.
  • Page 7 Control Valve Programming Set the Time of Day The time of day should only need to be set after initial installation or after an extended power outage. If an extended power outage has occurred, the time of day will flash indicating that it needs to be set. Step 1 - Press SET CLOCK Step 2 - Current Time of Day - Hours: Adjust to the correct hour by pressing the UP or DOWN arrow button.
  • Page 8: Manually Regenerating The Water Softener

    Manually Regenerating the Water Softener There are two different methods for manual regeneration of the water softener. • Delayed Regeneration • Immediate Regeneration Reasons you may want to manually regenerate the water softener: 1. If the brine tank has run out of salt: •...
  • Page 9: Bypass Valve Operation

    Bypass Valve Operation Normal Operation Bypass Operation Diagnostic Mode Shut Off Mode...
  • Page 10: Troubleshooting The Control Valve

    Troubleshooting the Control Valve Problem Possible Cause Solution No power at electrical outlet Repair outlet or use working outlet Control Valve Power Cord not plugged Make sure Control Valve Power Cord is onto Control Valve Circuit Board connected securely at both ends No display on Control Valve Circuit Board Verify proper voltage is being delivered to...
  • Page 11 Troubleshooting the Control Valve Problem Possible Cause Solution Fully close Bypass Valve or replace. Also Bypass Valve is open or faulty check for multiple bypasses Media is exhausted due to high water Check program settings or diagnostics for usage abnormal water usage Remove Meter and check for rotation or Meter not registering foreign material...
  • Page 12 OM-A960SM Printed in the USA Version 160915.1...
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