Related Manuals for SENTRY II 962SM Series
Summary of Contents for SENTRY II 962SM Series
- Page 1 Series 962SM Single Metered Water Softening System 1.25” Operation and Maintenance Manual...
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Page 3: Table Of Contents
Table of Contents System Specifications and Warnings ................4 Introduction ........................5 Installation Instructions ....................9 Start-Up Instructions ....................... 13 Series 962 Control Valve Programming ................ 14 Manually Regenerating the Water Softener ..............18 Parts Breakdown Front Cover and Drive Assembly ................21 Main Body Internal Parts .................. -
Page 4: System Specifications And Warnings
System Specifications and Warnings System Specifications Water pressure: 40 psi minimum 100 psi Maximum Water Temperature: 40°F to 110°F Electrical Requirements: Supply Voltage: 120V Supply Frequency: 60Hz Output Voltage: 12V AC Output Current: Maximum 3.0 Amps Water Meter: Pipe Size: 3/4”-1.25” Accuracy: ±... -
Page 5: Introduction
Introduction INTRODUCTION Long term, successful operation of any water softening system depends upon the care and attention it receives. Ordinarily, water treatment systems will provide uniform performance after the initial start-up period and operation is stable. Gallonage delivery between regenerations and treated water purity usually do not vary appreciably over the life of the resins--as long as the mineral content of the incoming water does not change. - Page 6 Introduction The Softening Process - When Ca++ or Mg++ ions have occupied most of the reaction points, hardness will begin to slip through the bed in increasing amounts. This rise in hardness in the effluent is an indication that the effective capacity of the CATION EXCHANGER has been reached.
- Page 7 Introduction NORMAL OPERATOR RESPONSIBILITIES Long term, reliable system performance depends upon how conscientiously the equipment is operated and maintained. Operator responsibilities to assure operation should include the following recommended practices: MAINTAIN OPERATING LOGS Operators should maintain close control of the process by monitoring system performance daily.
- Page 8 Introduction hub and lateral distribution system, up the distributor pipe and exits through the drain port of the control valve and out to drain. The level of water in the brine tank should be drawn down from the preset level. The brine float air-check valve shuts off air when the preset drawdown is reached.
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Page 9: Installation Instructions
Installation Instructions Pre-Installation Checklist 1. A standard electrical outlet (120V/160Hz) must be located within 12’ of installation site. 2. A functioning floor drain, washer stand pipe or suitable location for waste water discharge must be located within 20’ of installation site. All plumbing should be done in accordance with local plumbing codes. - Page 10 Installation Instructions 5. Plumbing Preparations: Unscrew the two plastic nuts (#1) and pull on the two brass connectors (#4) to remove them from the bypass assembly. Next remove the white plastic rings (#2) and the O-rings. (#3) See Figure 1 •...
- Page 11 Installation Instructions 7. Locate Polytube Insert: Now that the water softener is connected to the existing plumbing, the drain line may be connected. First, locate and remove the polytube insert (#2) from the gray cable on the left side of the control valve. 8.
- Page 12 Installation Instructions 11. Connecting the overflow line: The brine overflow fitting is located on the outside of the salt container approximately 12” down from the top. Connect 1/2” drain tubing to the overflow fitting and run it to the nearest floor drain. This line is a gravity flow line and cannot be run overhead or cannot connect to a drain that is higher than the overflow fitting.
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Page 13: Start-Up Instructions
Start-Up Instructions Start-Up Figure 1 To begin, place the bypass in the position shown in Figure 1. Place the softener in the Backwash cycle. • To place the softener in the Backwash cycle press and hold the REGEN button (approx. 6 seconds) until the control valve initiates a regeneration cycle. -
Page 14: Series 962 Control Valve Programming
Control Valve Programming Series 962 Control Valve Programming... - Page 16 Control Valve Programming Programming The control valve has been pre- programmed from the factory with Step 1 - Press the NEXT and the UP Arrow buttons at the same time and hold for 2 Step 1 Step 2 SET HARDNESS NEXT REGEN NEXT...
- Page 17 Control Valve Set the Time of The time of day should only need to Step 1 - Press SET CLOCK Step 2 - Step 3 Step 1 5:20 4:35 NEXT CLOCK CLOCK Exit Programming Mode Normal Operating Screens During normal operation one of Screen 1 - Current Time of Day Screen 2 - Capacity Remaining in Gallons...
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Page 18: Manually Regenerating The Water Softener
Manually Regenerating the Water Softener There are two different purposes and methods for manual regeneration of the water softener. • Delayed Regeneration • Immediate Regeneration Reasons you may want to manually regenerate the water softener: 1. If the brine tank has run out of salt: •... -
Page 19: Parts Breakdown
Parts Breakdown Parts Breakdown... - Page 20 Parts Breakdown...
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Page 21: Front Cover And Drive Assembly
Front Cover and Drive Assembly Drawing Part No. Description Quantity V3175-01 Front Cover Assembly V3107-01 Drive Motor V3106-01 Drive Bracket and Spring Clip V3108 Circuit Board V3110 Drive Reducing Gear V3109 Drive Gear Cover V3186 Transformer 110VAC-12VAC Shown... -
Page 22: Main Body Internal Parts
Parts Breakdown Main Body Internal Parts Drawing Part No. Description Quantity V3430 WS1.5 Spacer Stack Assembly V3004 Drive Cap Assembly V3178 Drive Backplate V3407 WS1.5 Piston Down-flow Assembly V3174 Regenerant Piston V3135 Drive Cap Assembly O-Ring V3180 Tank O-Ring V3358 Dist. -
Page 23: Injector Housing Assembly
Parts Breakdown Injector Housing Assembly Drawing Part No. Description Quantity V3176 Injector Cap V3152 O-Ring Injector Cap V3177-01 Injector Screen V3010-1A Injector Assembly – A Black V3010-1B Injector Assembly – B Brown V3010-1C Injector Assembly – C Violet V3010-1D Injector Assembly – D Red V3010-1E Injector Assembly –... -
Page 24: Meter Assembly
Parts Breakdown Meter Assembly Breakdown Drawing Part No. Description Quantity V3151 1” Retaining Nut V3003 Meter Assembly (Turbine Included) V3118-01 Turbine Assembly V3105 Meter O-Ring V3003-01 Meter Plug... -
Page 25: Brine Elbow Refill Flow Assembly And Refill Port Plug
Parts Breakdown Brine Elbow Refill Flow Assembly and Refill Port Plug Drawing Part No. Description Quantity V3195-01 Refill Port Plug Assembly normally used H4615 Brine Elbow Locking Clip JCP-P-6 Polytube Insert 3/8” JCPG-6PBLK Brine Elbow Nut 3/8” Brine Elbow with Flow Control Retainer V3330-01 Assembly V3163... -
Page 26: Drain Line Assembly
Parts Breakdown Drain Line Assembly Drawing Part No. Description Quantity H4615 Drain Elbow Locking Clip PKP10TS8- Polytube Insert 5/8” BULK V3192 Drain Elbow Nut V3158-01 Drain Elbow !” Male NPT V3163 Drain Elbow O-Ring V3159-01 Drain Flow Control Retainer Assembly Drain Line Flow Control Button* V3162-XX *The size of your system will determine... -
Page 27: 1" Drain Assembly
Parts Breakdown 1” Drain Assembly Drawing Part No. Description Quantity H4615 Elbow Locking Clip V3008-02 Drain Footing Straight V3166 Drain Footing Body V3167 Drain Footing Adapter V3163 O-Ring V3150 Split Ring V3151 1” Nut V3105 O-Ring V3190-XX DLFC (Specify Size) -
Page 28: Bypass Assembly Breakdown
Parts Breakdown Bypass Assembly Breakdown Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3145 1” Bypass Rotor V3146 Bypass Cap V3147 Bypass Handle V3148 Bypass Rotor Seal Retainer V3152 Bypass Cap O-Ring V3155 Bypass Handle O-Ring V3156 Bypass Rotor O-Ring... -
Page 29: Bypass Valve Operation
Parts Breakdown Bypass Valve Operation... -
Page 30: Installation Fitting Assemblies
Parts Breakdown Installation Fitting Assemblies Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3149 1” Fitting PVC Male NPT Elbow Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3317 1.25” Plastic Male NPT... - Page 31 Parts Breakdown Installation Fitting Assemblies Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3188 1” Fitting Brass Sweat Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3375 1.25” Fitting Brass Sweat...
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Page 32: Brine Tank Assembly
Parts Breakdown Brine Tank Assembly Drawing Part No. Description Quantity Deck Assembly (Specify Height) Brine Tank (Specify Size) HBVA474-8 474 Brine Valve Assembly HBWS-XX 4” Brine Well (Specify Length) HC-4 4” Brine Well Cap Overflow Assembly... -
Page 33: System Specifications
System Specifications Mineral Tank Specifications Grain Mineral Gravel Resin Distributor Capacity Tank Lbs. Cu/Ft Assembly 32,000 8x44 No Gravel D931-44 48,000 10x47 No Gravel D931-54 60,000 12x52 No Gravel D931-54 70,000 12x52 No Gravel 2.33 D931-54 80,000 13x54 No Gravel 2.66 D931-54 90,000... - Page 34 System Specifications Control Valve Specifications Drain Line Brine Line Brine Refill Grain Injector Flow Control Flow Control Time Capacity Size Min. 32,000 D (RED) 6 MIN 11 SEC 48,000 E (WHITE) 7 MIN 52 SEC 60,000 E (WHITE) 13 MIN 20 SEC 70,000 E (WHITE) 15 MIN 20 SEC...
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Page 35: Service Instructions
Service Instructions Service Instructions... - Page 36 Service Instructions Service Instructions Drive Assembly - Disassembly and Inspection: Remove the valve cover to access the drive assembly. The drive bracket must be removed to access the drive cap assembly and pistons or the drive gear cover. It is not necessary to remove the circuit board from the drive bracket to remove the drive bracket.
- Page 37 Service Instructions Drive Assembly - Reassembly: If the drive gear cover was removed, reinstall it with the large clip orientated towards the bottom. If all three clips are outside of the gear shroud on the drive bracket the drive gear cover slips easily into place.
- Page 38 Service Instructions The drive cap assembly contains the drive cap, the main drive gear, drive cap spline, piston rod and various other parts that should not be dissembled in the field. Visually inspect the drive cap for damage and free operation of the gear and threaded rod. The only replaceable part on the drive cap assembly is the O-ring.
- Page 39 Service Instructions Injector Cap, Screen, and Injector - Disassembly and Inspection Unscrew the injector cap and lift off. Loosen the cap with special plastic wrench (part number) or pliers if necessary. Attached to the injector cap is a screen. Remove the screen and clean if fouled.
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Page 40: Water Softener Log Sheet
Water Softener Log Sheet It is important to keep a log of the water softener programming and other important information. This is necessary for repairs and other troubleshooting needs. Volume Date Time Hardness Salt Usage Pressure Remaining... -
Page 41: Troubleshooting The Control Valve
Troubleshooting the Control Valve Troubleshooting Control Valve... - Page 43 Control Valve Trouble Shooting Problem Possible Cause Solution No power at electrical outlet Repair outlet or use working outlet Control Valve Power Cord not plugged Make sure Control Valve Power Cord is onto Control Valve Circuit Board connected securely at both ends No display on Control Valve Circuit Board Verify proper voltage is being delivered to...
- Page 44 Control Valve Trouble Shooting Problem Possible Cause Solution Fully close Bypass Valve or replace. Also Bypass Valve is open or faulty check for multiple bypasses Media is exhausted due to high water Check program settings or diagnostics for usage abnormal water usage Remove Meter and check for rotation or Meter not registering foreign material...
- Page 45 Control Valve Trouble Shooting Problem Possible Cause Solution Injector is plugged Remove Injector and clean or replace Faulty Brine Piston Replace Brine Piston Brine line tubing connection leak Inspect Tubing and Fittings for air leak Drain line restriction or debris can cause Inspect drain line and clean to correct Control Valve fails to draw excess back pressure on Injector...
- Page 46 Control Valve Trouble Shooting Problem Possible Cause Solution Check motor connections then Press NEXT and REGEN buttons at the same Motor failure during a regeneration time for 3 seconds to resynchronize software with piston. Replace Piston and Seal and Spacer Err - 1003 = Control valve Foreign matter built up on Piston and Seal Stack Assemblies.
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Page 47: Manufacturers Warranty
Manufacturers Warranty Manufacturer’s Limited Warranty Pacific Water Inc. (“Manufacturer”) warrants to the original owner that its Water Conditioning Equipment will be free from defects in material and workmanship under normal use and service for a period of five (5) years from the date of installation, when installed and operated within recommended parameters. No warranty is made with respect to defects not reported to Manufacturer within the warranty period and/or defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damage caused by fire, floods, acts of God, freezing or hot water or similar causes. - Page 48 OM-A962SM Printed in the USA Version 160915.2...
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