SENTRY II 952TA Series Operation And Maintenance Manual

Twin meter alternating water softening system

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Series 952TA
Twin Meter Alternating Water Softening System
Operation and Maintenance Manual

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Summary of Contents for SENTRY II 952TA Series

  • Page 1 Series 952TA Twin Meter Alternating Water Softening System Operation and Maintenance Manual...
  • Page 3: Table Of Contents

    Table of Contents System Specifications and Warnings ................4 Introduction ........................5 Installation Instructions ....................9 Series 952 Control Valve Programming ................ 17 Parts Breakdown ......................21 Front Cover and Drive Assembly ................22 Main Body Internal Parts ..................23 Injector Housing Assembly ..................
  • Page 4: System Specifications And Warnings

    System Specifications and Warnings System Specifications Water pressure: 40 psi minimum 100 psi Maximum Water Temperature: 40°F to 110°F Electrical Requirements: Supply Voltage: 120V Supply Frequency: 60Hz Output Voltage: 12V AC Output Current: Maximum 3.0 Amps Water Meter: Pipe Size: 1-1/4” Accuracy: ±...
  • Page 5: Introduction

    Introduction INTRODUCTION Long term, successful operation of any water softening system depends upon the care and attention it receives. Ordinarily, water treatment systems will provide uniform performance after the initial start-up period and operation is stable. Gallonage delivery between regenerations and treated water purity usually do not vary appreciably over the life of the resins--as long as the mineral content of the incoming water does not change.
  • Page 6 Introduction The Softening Process - When Ca++ or Mg++ ions have occupied most of the reaction points, hardness will begin to slip through the bed in increasing amounts. This rise in hardness in the effluent is an indication that the effective capacity of the CATION EXCHANGER has been reached.
  • Page 7 Introduction NORMAL OPERATOR RESPONSIBILITIES Long term, reliable system performance depends upon how conscientiously the equipment is operated and maintained. Operator responsibilities to assure operation should include the following recommended practices: MAINTAIN OPERATING LOGS Operators should maintain close control of the process by monitoring system performance daily.
  • Page 8 Introduction solution of salt water then passes down-flow through the resin bed, through the lower hub and lateral distribution system, up the distributor pipe and exits through the drain port of the control valve and out to drain. The level of water in the brine tank should be drawn down from the preset level.
  • Page 9: Installation Instructions

    Installation Instructions Installation Instructions...
  • Page 11 Installation Instructions Pre-Installation Checklist 1. A standard electrical outlet (120V/160Hz) must be located within 12’ of installation site. 2. A functioning floor drain, washer stand pipe or suitable location for waste water discharge must be located within 20’ of installation site. a.
  • Page 12 Installation Instructions 5. Plumbing Preparations: Unscrew the two plastic nuts (#1) and pull on the two brass connectors (#4) to remove them from the bypass assembly. Next remove the white plastic rings (#2) and the O-rings. (#3) See Figure 1 •...
  • Page 13 Installation Instructions 7. Locate Polytube Insert: Now that the water softener is connected to the existing plumbing, the drain line may be connected. First, locate and remove the polytube insert (#2) from the gray cable on the left side of the control valve. 8.
  • Page 14 Installation Instructions 11. Connecting the overflow line: The brine overflow fitting is located on the outside of the salt container approximately 12” down from the top. Connect 1/2” drain tubing to the overflow fitting and run it to the nearest floor drain. This line is a gravity flow line and cannot be run overhead or cannot connect to a drain that is higher than the overflow fitting.
  • Page 15 Start-Up Instructions Start-Up Figure 1 To begin, place the bypass in the position shown in Figure 1. Place the softener in the Backwash cycle. • To place Unit A in the Backwash cycle press and hold the REGEN button (approx. 6 seconds) until the control valve initiates a regeneration cycle.
  • Page 16 Manually Regenerating the Water Softener Reasons you may want to manually regenerate the water softener: 1. If the brine tank has run out of salt it will be necessary to regenerate the online and offline tanks. (Unit A and Unit B) •...
  • Page 17: Series 952 Control Valve Programming

    Control Valve Programming Series 952 Control Valve Programming...
  • Page 19 Control Valve Programming Programming Each control valve has been pre-programmed from the factory with the correct regeneration cycle program and cycle times. The gallon capacity between regeneration can be changed by adjusting the water hardness. Step 1 - Press the NEXT and the UP Arrow buttons at the same time and hold for 2 seconds. Step 2 - Raw Water Hardness: Adjust to the correct hardness by pressing the UP or DOWN arrow button.
  • Page 20 Control Valve Programming Set the Time of Day The time of day should only need to be set after initial installation or after an extended power outage. If an extended power outage has occurred, the time of day will flash indicating that it needs to be set. Step 1 - Press SET CLOCK Step 2 - Current Time of Day - Hours: Adjust to the correct hour by pressing the UP or DOWN arrow button.
  • Page 21: Parts Breakdown

    Parts Breakdown Parts Breakdown...
  • Page 22: Front Cover And Drive Assembly

    Parts Breakdown Front Cover and Drive Assembly Drawing Part No. Description Quantity V3175CC-01 Front Cover Assembly V3107-01 Drive Motor V3106-01 Drive Bracket and Spring Clip V3108CC Circuit Board V3110 Drive Reducing Gear V3109 Drive Gear Cover Not Shown V3186 Transformer 110VAC-12VAC When replacing the battery, align positives and push down to fully seat.
  • Page 23: Main Body Internal Parts

    Parts Breakdown Main Body Internal Parts Drawing Part No. Description Quantity V3430 Spacer Stack Assembly V3004 Drive Cap Assembly V3178 Drive Back Plate V3407 Main Piston Assembly (Downflow) V3174 Regenerant Piston V3135 Drive Cap O-Ring V3180 Tank O-Ring V3358 Distributor O-Ring V3020 Valve Body Assembly Numbered...
  • Page 24: Injector Housing Assembly

    Parts Breakdown Injector Housing Assembly Drawing Part No. Description Quantity V3176 Injector Cap V3152 O-Ring Injector Cap V3177-01 Injector Screen V3010-1A Injector Assembly – A Black V3010-1B Injector Assembly – B Brown V3010-1C Injector Assembly – C Violet V3010-1D Injector Assembly – D Red V3010-1E Injector Assembly –...
  • Page 25: Meter Assembly

    Parts Breakdown Meter Assembly Breakdown Drawing Part No. Description Quantity V3151 1” Retaining Nut V3003 Meter Assembly (Turbine Included) V3118-01 Turbine Assembly V3105 Meter O-Ring V3003-01 Meter Plug...
  • Page 26: Brine Elbow Refill Flow Assembly And Refill Port Plug

    Parts Breakdown Brine Elbow Refill Flow Assembly and Refill Port Plug Drawing Part No. Description Quantity V3195-01 Refill Port Plug Assembly normally used H4615 Brine Elbow Locking Clip JCP-P-6 Polytube Insert 3/8” JCPG-6PBLK Brine Elbow Nut 3/8” Brine Elbow with Flow Control Retainer V3330-01 Assembly V3163...
  • Page 27: Drain Line Assembly

    Parts Breakdown Drain Line Assembly Drawing Part No. Description Quantity H4615 Drain Elbow Locking Clip PKP10TS8- Polytube Insert 5/8” BULK V3192 Drain Elbow Nut V3158-01 Drain Elbow !” Male NPT V3163 Drain Elbow O-Ring V3159-01 Drain Flow Control Retainer Assembly Drain Line Flow Control Button* V3162-XX *The size of your system will determine...
  • Page 28: 1" Drain Line Assembly

    Parts Breakdown 1” Drain Assembly Drawing Part No. Description Quantity H4615 Elbow Locking Clip V3008-02 Drain Footing Straight V3166 Drain Footing Body V3167 Drain Footing Adapter V3163 O-Ring V3150 Split Ring V3151 1” Nut V3105 O-Ring V3190-XX DLFC (Specify Size)
  • Page 29: Bypass Breakdown

    Parts Breakdown Bypass Assembly Breakdown Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3145 1” Bypass Rotor V3146 Bypass Cap V3147 Bypass Handle V3148 Bypass Rotor Seal Retainer V3152 Bypass Cap O-Ring V3155 Bypass Handle O-Ring V3156 Bypass Rotor O-Ring...
  • Page 30: Bypass Valve Operation

    Parts Breakdown Bypass Valve Operation...
  • Page 31: Installation Fitting Assemblies

    Parts Breakdown Installation Fitting Assemblies Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3149 1” Fitting PVC Male NPT Elbow Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3189 1” Fitting PVC ! and 1 PVC Solvent 90...
  • Page 32 Parts Breakdown Installation Fitting Assemblies Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3188 1” Fitting Brass Sweat Drawing Part No. Description Quantity V3151 1” Nut V3150 Split Ring V3105 O-Ring V3188-01 3/4” Fitting Brass Sweat...
  • Page 33: Motorized Alternating Valve (Mav)

    Parts Breakdown Motorized Alternating Valve (MAV) Drawing No. Part No. Description Quantity V3073 MAV Cover Assembly V3476 Motor Assembly V3592 Drive Gear Housing Screw V3262-01 Drive Gear Housing V3110 Drive Gear V3246 Bypass Reduction Gear Axle V3527 Drive Cap Screw V3072 MAV Drive Cap Assembly V3506-01...
  • Page 34: Brine Tank Assembly

    Parts Breakdown Brine Tank Assembly Drawing Part No. Description Quantity V3151 Deck Assembly (Specify Height) V3150 Brine Tank (Specify Size) HBVA474-8 474 Brine Valve Assembly HBWS-XX 4” Brine Well (Specify Length) HC-4 4” Brine Well Cap Overflow Assembly...
  • Page 35: System Specifications

    System Specifications Mineral Tank Specifications Grain Mineral Gravel Resin Distributor Capacity Tank Lbs. Cu/Ft Assembly 32,000 8x44 No Gravel D931-44 48,000 10x47 No Gravel D931-54 60,000 12x52 No Gravel D931-54 70,000 12x52 No Gravel 2.33 D931-54 80,000 13x54 No Gravel 2.66 D931-54 90,000...
  • Page 36 System Specifications Control Valve Specifications Drain Line Brine Line Brine Refill Grain Injector Flow Control Flow Control Time Capacity Size Min. 32,000 D (RED) 6 MIN 11 SEC 48,000 E (WHITE) 7 MIN 52 SEC 60,000 E (WHITE) 13 MIN 20 SEC 70,000 E (WHITE) 15 MIN 20 SEC...
  • Page 37: Service Instructions

    Service Instructions Service Instructions...
  • Page 39 Service Instructions Service Instructions Drive Assembly - Disassembly and Inspection: Remove the valve cover to access the drive assembly. The drive bracket must be removed to access the drive cap assembly and pistons or the drive gear cover. It is not necessary to remove the circuit board from the drive bracket to remove the drive bracket.
  • Page 40 Service Instructions Drive Assembly - Reassembly: If the drive gear cover was removed, reinstall it with the large clip orientated towards the bottom. If all three clips are outside of the gear shroud on the drive bracket the drive gear cover slips easily into place.
  • Page 41 Service Instructions The drive cap assembly contains the drive cap, the main drive gear, drive cap spline, piston rod and various other parts that should not be dissembled in the field. Visually inspect the drive cap for damage and free operation of the gear and threaded rod. The only replaceable part on the drive cap assembly is the O-ring.
  • Page 42 Service Instructions Injector Cap, Screen, and Injector - Disassembly and Inspection Unscrew the injector cap and lift off. Loosen the cap with special plastic wrench (part number) or pliers if necessary. Attached to the injector cap is a screen. Remove the screen and clean if fouled.
  • Page 43: Water Softener Log Sheet

    Water Softener Log Sheet It is important to keep a log of the water softener programming and other important information. This is necessary for repairs and other troubleshooting needs. Volume Online Status Date/Time Hardness Salt Usage Pressure Remaining...
  • Page 44 Water Softener Log Sheet It is important to keep a log of the water softener programming and other important information. This is necessary for repairs and other troubleshooting needs. Volume Online Status Date/Time Hardness Salt Usage Pressure Remaining...
  • Page 45: Troubleshooting For The Control Valve

    Troubleshooting the Control Valve Troubleshooting Control Valve...
  • Page 47 Control Valve Trouble Shooting Problem Possible Cause Solution No power at electrical outlet Repair outlet or use working outlet Control Valve Power Cord not plugged Make sure Control Valve Power Cord is onto Control Valve Circuit Board connected securely at both ends No display on Control Valve Circuit Board Verify proper voltage is being delivered to...
  • Page 48 Control Valve Trouble Shooting Problem Possible Cause Solution Fully close Bypass Valve or replace. Also Bypass Valve is open or faulty check for multiple bypasses Media is exhausted due to high water Check program settings or diagnostics for usage abnormal water usage Remove Meter and check for rotation or Meter not registering foreign material...
  • Page 49 Control Valve Trouble Shooting Problem Possible Cause Solution Injector is plugged Remove Injector and clean or replace Faulty Brine Piston Replace Brine Piston Brine line tubing connection leak Inspect Tubing and Fittings for air leak Drain line restriction or debris can cause Inspect drain line and clean to correct Control Valve fails to draw excess back pressure on Injector...
  • Page 50 Control Valve Trouble Shooting Problem Possible Cause Solution Check motor connections then Press NEXT and REGEN buttons at the same Motor failure during a regeneration time for 3 seconds to resynchronize software with piston. Replace Piston and Seal and Spacer Err - 1003 = Control valve Foreign matter built up on Piston and Seal Stack Assemblies.
  • Page 51: Manufacturers Warranty

    Manufacturers Warranty Manufacturer’s Limited Warranty Pacific Water Inc. (“Manufacturer”) warrants to the original owner that its Water Conditioning Equipment will be free from defects in material and workmanship under normal use and service for a period of five (5) years from the date of installation, when installed and operated within recommended parameters. No warranty is made with respect to defects not reported to Manufacturer within the warranty period and/or defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damage caused by fire, floods, acts of God, freezing or hot water or similar causes.
  • Page 52 OM-A952TA Printed in the USA Version 14/06/03.2...

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