Contents Safety information...15 Learning about the printer...17 Printer configurations...17 Basic functions of the scanner...17 Understanding the ADF and scanner glass...18 Understanding the control panel...19 Understanding the home screen...20 Using the touch-screen buttons...22 Installing options...27 Installing internal options...27 Available options ... 27 Accessing the system board to install internal options ...
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Selecting preprinted forms and letterhead... 45 Using recycled paper... 45 Using letterhead...46 Using transparencies...47 Using envelopes...48 Using labels...48 Using card stock...49 Storing paper...49 Supported paper sizes, types, and weights...49 Paper sizes supported by the printer... 50 Paper types and weights supported by the printer ... 51 Paper types and weights supported by the finisher...
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Copying multiple pages onto a single sheet ... 61 Creating a custom job (job build)... 62 Job interrupt...63 Placing information on copies...63 Placing the date and time at the top of each page ... 63 Placing an overlay message on each page... 64 Canceling a copy job...64 Canceling a copy job while the document is in the ADF...
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Orientation ... 73 Binding... 73 E-mail Subject ... 73 E-mail Message... 73 Resolution... 73 Send As ... 73 Content ... 73 Advanced Options ... 73 Faxing...75 Getting the printer ready to fax...75 Choosing a fax connection ... 75 Using an RJ11 adapter... 76 Connecting directly to a telephone wall jack in Germany ...
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Darkness ... 89 Advanced Options ... 90 Improving fax quality...90 Holding and forwarding faxes...90 Holding faxes... 90 Forwarding a fax... 91 Scanning to an FTP address...92 Scanning to an FTP address...92 Scanning to an FTP address using the keypad... 92 Scanning to an FTP address using a shortcut number ...
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Printing...100 Installing printer software...100 Printing a document...100 Printing a document from Windows... 100 Printing a document from a Macintosh computer ... 100 Printing confidential and other held jobs...100 Holding jobs in the printer... 100 Printing confidential and other held jobs from Windows... 101 Printing confidential and other held jobs from a Macintosh computer ...
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Understanding printer menus...125 Menus list...125 Supplies menu...126 Paper menu...127 Default Source menu... 127 Paper Size/Type menu ... 127 Configure MP menu... 129 Substitute Size menu... 130 Paper Texture menu... 130 Paper Loading menu ... 131 Custom Types menu ... 132 Custom Names menu...
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Maintaining the printer...205 Storing supplies...205 Checking the status of supplies...205 Checking the status of supplies from the control panel ... 205 Printing a menu settings page ... 205 Checking the status of supplies from a network computer ... 205 Conserving supplies...206 Replacing supplies...206 Replacing the waste toner box ...
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Troubleshooting...232 Checking an unresponsive printer...232 Door A will not shut properly...232 Solving printing problems...233 Multiple-language PDFs do not print ... 233 Control panel display is blank or displays only diamonds ... 233...
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Error message about reading USB drive appears... 233 Jobs do not print ... 233 Confidential and other held jobs do not print ... 234 Job takes longer than expected to print... 234 Job prints from the wrong tray or on the wrong paper... 235 Incorrect characters print...
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Characters have jagged or uneven edges... 247 Clipped images... 247 Dark lines... 247 Gray background ... 247 Incorrect margins... 248 Light colored line, white line, or incorrectly colored line ... 248 Paper curl ... 249 Print irregularities... 249 Repeating defects... 250 Skewed print...
Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
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CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.
Learning about the printer Printer configurations Basic models Automatic Document Feeder (ADF) Control panel Standard exit bin Standard 520-sheet tray (Tray 1) Cabinet or high capacity feeder. The high capacity feeder consists of: 520-sheet tray (Tray 2) 2000-sheet dual input •...
Understanding the ADF and scanner glass Use the ADF for multiple-page documents. You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages including duplex pages. When using the ADF: •...
Understanding the control panel Control panel item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Indicator light Indicates the printer status: • Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. •...
Control panel item Description Start • Press • From the home screen, press • If pressed while a job is scanning, the button has no effect. Stop Stops all printer activity A list of options is offered once Stopped appears on the display. Back In the Copy menu, press The default value of 1 appears if the entire number is deleted by pressing...
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Display item Description Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what the user should do so the printer can continue processing, such as Close door or Insert print cartridge.
Button Button name Unlock Device Cancel Jobs Using the touch-screen buttons Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown. Function This button appears on the screen when the printer is locked. The control panel buttons and shortcuts cannot be used while it appears.
Sample screen one Button Button name Scroll down Left scroll decrease button Scrolls to another value in decreasing order Right scroll increase button Scrolls to another value in increasing order Left arrow button Right arrow button Scan the ADF Scan the flatbed Submit Function Opens a drop-down list...
Button Button name Back Back Sample screen two Button Button name Down arrow Up arrow Unselected radio button This is an unselected radio button. The radio button is gray to show it Selected radio button Function When the button is shaped like this, no other navigation is possible from this screen except to go back.
Button Button name Cancel Jobs Continue Other touch-screen buttons Button Button name Cancel Select Done Function Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: •...
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Features Feature Feature name Menus Settings Menu trail line Copy Settings Number of Copies Attendance message alert Description A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu.
Installing options Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well, and unplug any cables going to the printer.
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Note: This operation requires a #2 Phillips screwdriver. Remove the cover and system board. Turn the screws on the cover counterclockwise, and then remove them. Gently pull the cover and system board away from the printer, and then remove it. Use the illustration below to locate the appropriate connector.
Firmware and flash memory card connectors Memory card connector Internal print server connector Hard disk Installing a memory card CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning: System board electrical components are easily damaged by static electricity.
Notches Ridges Push the memory card straight into the connector until it snaps into place. Reinstall the system board. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Reinstall the system board. Installing an internal print server or port interface card CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before installing an internal option.
An internal print server allows connection from the printer to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server. Access the system board. Unpack the internal print server or port interface card. Remove the metal plate on the system board tray that covers the connector slot, and save the metal plate.
Note: This operation requires a #2 Phillips screwdriver. Gently insert the system board into the printer. Replace the cover screws, and then turn them clockwise. Tighten the screws firmly. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer.
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USB port Ethernet port Scanner connector Scanner connector...
Loading paper and specialty media This section explains how to load the 520-, 850-, and 1150-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
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Squeeze the width guide tabs together as shown, and move the width guide to the correct position for the paper size being loaded. Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded.
Long-edge orientation Make sure the paper guides are secure against the edges of the paper. Align the tray, and insert it. If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel.
Loading the 867- and 1133-sheet trays Although the 867-sheet tray and the 1133-sheet tray are different in appearance, they support the same paper sizes and types and require the same process for loading paper. Use these instructions to load paper in either tray: Grasp the handle, and open the tray.
Load the paper stack with the recommended print side faceup. Make sure the paper guides are secure against the edges of the paper. Insert the tray into the printer. If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel.
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Stack height limiter Pull the multipurpose feeder tray down. Grasp the extension, and gently pull it out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
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Load the paper, and then adjust the paper guides so that they lightly touch the edges of the paper stack. • Load letter, A4, and transparencies with the recommended print side facedown and the long edge of the paper entering the printer first. •...
Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Changing a Custom Type <x> name You can use the Embedded Web Server or MarkVision of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display the new name instead of Custom Type <x>. To change a Custom Type <x>...
Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m (16 to 58 lb bond) grain long. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper •...
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6) • Sufficient bending resistance in the direction of feed Recycled paper, paper of lower weight (<60 gm is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding.
Short-edge orientation Without finisher Loading letterhead in the 867-sheet tray Without finisher Loading letterhead in the 1133-sheet tray Without finisher Using transparencies Print samples on the transparencies being considered for use before buying large quantities. When printing on transparencies: • From MarkVision Professional, Print Properties, or the control panel, set the Paper Type to Transparency.
• Use transparencies that are 0.12–0.14 mm (4.8–5.4 mil) in thickness or 161–179 g/m and durability depend on the transparencies used. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. Using envelopes Print samples on the envelopes being considered for use before buying large quantities.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended.
For information on card stock and labels, see the Card Stock & Label Guide. Paper sizes supported by the printer Paper size Dimensions 297 x 420 mm (11.7 x 16.5 in.) 210 x 297 mm (8.3 x 11.7 in.) 148 x 210 mm (5.8 x 8.3 in.) Executive 184 x 267 mm...
Paper size Dimensions 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) 105 x 241 mm 10 Envelope (4.1 x 9.5 in.) DL Envelope 110 x 220 mm (4.3 x 8.7 in.) The printer cannot simultaneously sense A5 and statement paper sizes. From the Size Sensing menu, specify which size you want the printer to detect.
The Finisher standard bin and Bin 1 support 60–220 g/m 60–90 g/m (16–24 lb) paper weights plus one additional cover weighted up to 220 g/m Paper type Horizontal transport unit (50 sheets) Plain Paper Bond Letterhead Preprinted Colored Paper Card stock Glossy paper Labels Transparencies...
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Finisher bin 1 Finisher bin 2 (booklet-maker) Notes: • The finisher shown above, is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. • All paper capacities are based on 75 g/m Horizonal transport unit •...
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Size Punch Statement Tabloid Universal Envelopes (any size) For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3-hole punch and 10 in. (254 mm) for a 4-hole punch. Punch—Two-, three-, or four-hole punch settings Single staple—One staple Double staple—Two staples Double dual staple—Two sets of two staples.
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Size Bi fold Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately. Booklet fold—A multiple-page job is folded along the center into a single booklet. Saddle staple—A booklet-fold print job is stapled along the center fold.
Copying Use the ADF for multiple-page documents. Making copies Making a quick copy Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying using the scanner glass (flatbed) Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. Change the copy settings as needed.
On the home screen, touch Copy. Touch Copy from, and then identify the size of the original document. Touch Copy to, and then touch the tray that contains letterhead. Note: If you do not see Letterhead as an option, load letterhead in the multipurpose feeder, and then touch Multipurpose Feeder.
Copying a document that contains mixed paper sizes Use the ADF to copy an original document that contains mixed paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2).
From the Sides (Duplex) area, touch the button that looks the way you want your copies duplexed. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1-sided to 2-sided if you have 1-sided original documents and you want 2-sided copies. Touch Copy It.
Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated By default, Collate is set to On. If you do not want to collate your copies, change the setting to Off. To turn collation off: Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass.
Notes: • The Paper Size must be set to Letter, Legal, A4, or B5 JIS. • The Copy Size must be set to 100%. Load an original document faceup and short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Load the next document faceup, short-edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Note: If required, change the job settings. If you have another document to scan, load the next document faceup, short-edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed.
Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the copies: Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copy to This option opens a screen where you can enter the size and type of paper on which your copies will be printed. • Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting displayed.
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Paper Saver This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page.
• Color—Use this setting to copy the original document in color. • Gray—Use this setting to copy the original document in grayscale. Advanced Duplex This option controls whether the documents are one-sided or two-sided, what orientation your original documents have, and how your documents are bound. Improving copy quality Question When should I use Text mode?
E-mailing Use the ADF for multiple-page documents. You can use the printer to e-mail scanned documents to one or more recipients. There are four ways to send and e-mail from the printer. You can type the e-mail address, use a shortcut number, use the address book, or use a profile.
Click Manage E-mail Shortcuts. Fill in the fields with the appropriate information. Click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration.
Enter the e-mail address or shortcut number. To enter additional recipients, press Next Address, and then enter the address or shortcut number you want to add. Touch E-mail It. Sending an e-mail using a shortcut number For information on creating shortcuts, see the section in this chapter on creating shortcuts. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Touch Color. Touch E-mail It. Using profiles Creating an e-mail profile Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration. Click E-mail/FTP Settings. Click Manage E-mail Shortcuts. Fill in the fields with the appropriate information. Click Add.
Touch Message. Type an e-mail message. Touch Done. Touch E-mail It. Changing the output file type Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding Tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail.
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• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing printed on that portion of the paper. •...
Faxing Use the ADF for multiple-page documents. Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Equipment • The printer • A telephone • An answering machine • Three telephone cords • The printer • A telephone • A computer modem • Three telephone cords Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland •...
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If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by way of the adapter, as shown, will not function properly.
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Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece To connect a telephone, an answering machine, or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Connect your telecommunications equipment directly to the EXT port Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly.
Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.
If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Remove the protective plug from the EXT port Connect the other telephone cord to a telephone, and then plug it into the EXT port Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program.
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Connect a telephone cord into the LINE Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the computer modem. Connect a third telephone cord from the computer modem to the EXT port port of the printer, and then plug it into an active telephone wall jack.
Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration. Click Fax Settings.
Sending a fax Sending a fax using the control panel Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Click Fax Shortcut Setup. Type a unique name for the shortcut, and then enter the fax number. To create a multiple-number shortcut, enter the fax numbers for the group. Note: Separate each fax number in the group with a semicolon (;). Assign a shortcut number.
Using the address book Note: If the address book feature is not enabled, contact your system support person. Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Touch Options. From the Darkness area, touch the fax. Touch Fax It. Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Advanced Options Touching this button opens a screen where you can change Delayed Send, Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Advanced Duplex settings. • Delayed Send—Lets you send a fax at a later time or date. After setting up your fax, touch Delayed Send, enter the time and date you would like to send your fax, and then touch Done.
Click Analog Fax Setup. Click Holding Faxes. Enter a password in the Print Faxes Password box. In the Held Fax Mode box, click one of the following: • • Always On • Manual • Scheduled If you selected Scheduled, continue with the following steps. Otherwise, go to step 10. Click Fax Holding Schedule.
Scanning to an FTP address Use the ADF for multiple-page documents. The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time. Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon.
Scanning to an FTP address using a shortcut number For information on creating shortcuts, see the section in this chapter on creating shortcuts. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Creating an FTP destination shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut. Type a unique name for the shortcut. Understanding FTP options Original Size This option opens a screen where you can choose the size of the documents you are going to copy. •...
Advanced Options Touching this button opens a screen where you can change Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Darkness settings. • Advanced Imaging—Adjusts Background Removal, Contrast, Shadow Detail, and Mirror Image before you scan the document •...
Scanning to a computer or USB flash memory device Use the ADF for multiple-page documents. The scanner lets you scan documents directly to a computer or a USB flash memory device. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
• JPEG—Each page of the output is saved in a separate one-page file. When multiple pages are scanned, the output is a series of one-page files. Compression This option sets the format used to compress the scanned output file. Default Content This option tells the printer the original document type.
• Contrast—Touch to increase the contrast, or touch • Shadow Detail—Touch to increase the visible detail in the shadows, or touch detail in the shadows. Improving scan quality Question When should I use Text mode? When should I use Text/Photo mode? When should I use Photo mode? to decrease the contrast.
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing print media." Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup.
Job type Confidential Repeat Reserve Verify Printing confidential and other held jobs from Windows With a document open, click File Click Properties, Preferences, Options, or Setup. Click Other Options, and then click Print and Hold. Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four-digit PIN.
From the radio group, select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four-digit PIN. On the home screen, touch Held jobs. Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.
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Notes: • Hi-Speed USB devices must support the Full-speed standard. Devices supporting only USB Low-speed capabilities are not supported. • USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported. •...
Printing information pages Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Make sure the printer is on and Ready appears. On the home screen, touch Touch Reports.
Canceling a print job There are several methods for canceling a print job. The following sections explain how to cancel a print job from the control panel or from a computer (depending on the operating system). Canceling a print job from the control panel If the job is formatting or already printing, and Cancel a job appears on the display, touch Cancel Job on the touch screen.
Printing in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. Note: The printer driver is capable of overriding this setting. Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings.
Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Do not load wrinkled, creased, damp, or curled paper.
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Jam numbers Area name 200–203 Door A 230–231 Door B Door C 242–244 Door D Multipurpose feeder 280–282 Cover F (Horizontal Transport Unit) 283–284 Door G 287–288 284–286 Door H 290–295 ADF cover Instructions Open Door A, and then remove the jam. Open Doors A and B, and then remove any jams.
200–203 paper jams Open Door A by lifting the release latch and lowering the door. CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Lift the green lever, and then pull the paper up and toward you.
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Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. Push the green lever down. Close Door A.
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Pull the multipurpose feeder down, and then open Door B. Remove the jammed paper. Close Door B. Touch Continue.
241 paper jam Open Door C. Pull the paper down and toward you. Note: Make sure all paper fragments are removed. Close Door C. Open Tray 1, and then remove any crumpled paper from the tray. Close the tray. Touch Continue.
242–244 paper jams Open Door D. Pull the paper down and away from the printer. Note: Make sure all paper fragments are removed. Close Door D.
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Clear crumpled paper from Trays 2–4. Open Tray 2, and then remove any crumpled paper. Close Tray 2. Open Tray 3, and then remove any crumpled paper. Close Tray 3.
Open Tray 4, and then remove any crumpled paper. Open the inside cover, and then remove any jammed paper. Close the inside cover, and then close Tray 4. Touch Continue. 250 paper jam Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them.
Load the paper into the multipurpose feeder. Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. Touch Continue. 280–282 paper jams Open Cover F. Remove the jammed paper. Note: If the paper jam on the right is difficult to remove, rotate the knob clockwise. Close Cover F.
283–284 and 287–288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name Cover G1 Cover G2 Knob G3 Cover G4 Cover G7 Knob G8...
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Cover, knob, or handle name Handle G9 Open Door G. Lift both Cover G1 levers, and then remove any jammed paper. Move Cover G2 to the right, and then remove any jammed paper. Note: If the paper is jammed in the rollers, rotate Knob G3 counterclockwise. Move Cover G4 down, and then remove any jammed paper.
Lift the inside cover. If the paper is jammed in the rollers, rotate Knob G8 clockwise, and then remove the jammed paper. Close Door G. Touch Continue. 284–286 paper jams Open Door H. Remove the jammed paper. Close Door H. Touch Continue.
289 staple jam Open Door G. Slide the G5 stapler toward the front of the finisher. Lift the lever, and then remove the staple cartridge.
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Open the staple cover. Remove the jammed staple, and then close the cover. Place the staple cartridge into the upper stapler.
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Open the lower staple drawer. Remove the staple cartridge identified on the display. Remove the jammed staples, and then place the staple cartridge into the stapler.
Close the staple drawer. Close Door G. Touch Continue. 290–295 paper jams Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper. Raise the sheet guard, and then remove any jammed paper. Note: If the jammed paper cannot be remove easily, rotate the paper advance wheel to the left.
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Close the ADF cover. Open the scanner cover, and then remove any jammed pages. Close the scanner cover. Touch Continue.
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit...
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Replace Missing or Defective Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing Normal Waste Toner Box Near Full Replace Missing Staples G5, Staples G11, or Staples G12 Empty Missing Hole Punch Box...
Paper menu Default Source menu Menu item Default Source Tray <x> MP Feeder Manual Paper Manual Env Paper Size/Type menu Menu item Tray <x> Size 11 x 17 JIS B4 JIS B5 Folio Legal Letter Statement Tray <x> Type Plain Paper Card Stock Transparency Glossy...
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Menu item MP Feeder Size 11 x 17 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope MP Feeder Type Plain Paper Card Stock Transparency Glossy Labels Bond Envelope Letterhead Preprinted...
Menu item Manual Paper Type Plain Paper Card Stock Transparency Glossy Labels Bond Letterhead Preprinted Colored Paper Custom Type <x> Manual Envelope Size 7 3/4 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Manual Envelope Type Envelope Custom Type <x> Note: Only installed trays, drawers, and feeders are listed in this menu.
Substitute Size menu Menu item Substitute Size Statement/A5 Letter/A4 11 x 17/A3 All Listed Paper Texture menu Menu item Description Plain Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Card Stock Texture...
Menu item Description Envelope Texture Specifies the relative texture of the envelopes loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Letterhead Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting.
Menu item Preprinted Loading Duplex Colored Loading Duplex Glossy Loading Duplex Custom <x> Loading Duplex Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties. • If Duplex is selected, all print jobs are sent through the duplex unit including 1-sided jobs. Custom Types menu Menu item Custom Type <x>...
Custom Bin Names menu Menu Item Standard Bin <none> Bin 1 <none> Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Bin Setup menu Menu Item Output Bin Standard Bin Bin 1 Bin 2 Configure Bins Mailbox Link Link Optional Type Assignment Assign Type/Bins Plain Paper Bin Card Stock Bin Transparency Bin Glossy Bin Labels Bin Bond Bin Letterhead Bin Preprinted Bin Colored Bin Custom <x>...
Reports menu Reports menu Menu item Menu Settings Page <none> Device Statistics <none> Network Setup Page <none> Shortcut List <none> Fax Job Log <none> Fax Call Log <none> E-mail Shortcuts <none> Fax Shortcuts <none> FTP Shortcuts <none> Profiles List <none> NetWare Setup Page <none>...
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Menu item Print Fonts <none> Print Directory <none> Description Prints a report of all the fonts available for the printer language currently set in the printer Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: •...
Settings menu General Settings menu Menu item Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Simplified Chinese Korean Japanese Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Suomi Portuguese Russian...
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Menu item Keyboard Accents/Symbols Tab Russian/Polish Tab Korean Tab General Defaults U.S. International Show Initial Prompts Displayed Information Left side Right side Custom Text <x> None Date Format MM-DD-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Screen Brightness 20–100 Show Bookmarks Description...
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Menu item Allow Background Removal Allow Custom Job Scans Scanner Jam Recovery Job level Page level Web Page Refresh Rate 30–300 Contact Name <none> Location <none> Alarms Alarm Control Toner Alarm Staple Alarm Hole Punch Alarm Description Specifies whether image background removal is allowed during copy, fax, e-mail, FTP, or scan to USB Note: On is the factory default setting.
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Menu item Timeouts Standby Mode Disabled 2–240 Timeouts Power Saver Mode Disabled 2–240 Timeouts Screen Timeout 15–300 Timeouts Print Timeout Disabled 1–255 Timeouts Wait Timeout Disabled 15–65535 Timeouts Network Job Timeout 1–255 Description Specifies the number of minutes of inactivity before the system enters a lower power state Note: 15 minutes is the factory default setting.
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Menu item Print Recovery Auto Continue Disabled 5–255 Print Recovery Jam Recovery Auto Print Recovery Page Protect Factory Defaults Do Not Restore Restore Description Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period Notes: •...
Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Color Allow Color copies Duplex 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Print Page Borders Collate Description Specifies the type of content contained in the copy job Notes:...
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Menu item Punch Staple Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Copy To Source Tray <x> Auto Size Match Manual Feeder Transparency Separators Separator Sheets None Between Pages Between Copies Between Jobs Separator Source...
Menu item Number of Copies <none> Overlay Urgent Confidential Copy Draft Custom Custom <none> Allow priority copies Custom Job scanning Background Removal -4 to +4 Scan edge to edge Color Balance Cyan - Red Magenta - Green Yellow - Blue Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line.
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Menu item Enable Manual Fax Memory Use All receive Mostly receive Equal Mostly sent All send Cancel Faxes Allow Don't Allow Fax number masking From left From right Digits to mask 0–58 Description Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: •...
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Fax Send Settings Menu item Resolution Standard Fine Super Fine Ultra Fine Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Duplex Long edge Short edge Content...
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Menu item Automatic Redial 0–9 Redial Frequency 1–200 Behind a PABX Enable ECM Enable Fax Scans Driver to fax Allow Save as Shortcut Max Speed 2400 4800 9600 14400 33600 Custom Job scanning Scan Preview Background Removal -4 to +4 Contrast Best for content 0–5...
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Menu item Scan edge to edge Fax Receive Settings Menu item Enable Fax Receive Rings to Answer 1–25 Auto Reduction Paper Source Auto Tray <x> MP Feeder Output Bin Standard Bin Bin 1 Duplex Fax Footer Max Speed 2400 4800 9600 14400 33600...
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Menu item Forward to E-mail LDSS Forward to Shortcut <none> Block No Name Fax Banned Fax List Punch 2 holes 3 holes 4 holes Staple 1 staples 2 staples 4 staples Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log...
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Menu item Logs Display Remote Station Name Dialed Number Enable Job Log Enable Call Log Log Output Bin Standard Bin Bin 1 Speaker Settings Menu item Speaker Mode Always Off On until Connected Always On Speaker Volume High Ringer Volume Distinctive Rings Menu item Single Ring...
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Fax Mode (Fax Server) menu Fax Server mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item To Format Reply Address Subject Message Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) TIFF (.tif) Content Text Text/Photo...
Menu item Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Use Multi-Page Tiff E-mail Settings menu Menu item Format PDF (.pdf) PDF Version 1.2–1.6 Content Text/Photo Photograph Text Color Gray Color Description...
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Menu item Resolution Darkness -5 to +5 Orientation Portrait Landscape Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Duplex Long edge Short edge Photo JPEG Quality 5–90 Description Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting.
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Menu item JPEG Quality 5–90 E-mail images sent as Attachment Web Link Use Multi-Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Log Output Bin Standard Bin Bin 1 E-mail Bit Depth 8 bit 1 bit...
Menu item Allow Save as Shortcut Background Removal -4 to +4 Contrast Best for content 0–5 Shadow Detail -4 to +4 Scan edge to edge E-mail Server Setup menu Use the following menu to configure the SMTP e-mail server. Menu item E-mail Server Setup Primary SMTP Gateway Primary SMTP Gateway Port...
Menu item E-mail Server Setup Send me a copy Never appears On by default Off by default Always On E-mail Server Setup Max e-mail size 0–65535 kB E-mail Server Setup Size Error Message E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login...
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Menu item Content Text/Photo Photograph Text Color Gray Color Resolution Darkness -5 to +5 Orientation Portrait Landscape Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Description Specifies the type of content that will be scanned to FTP...
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Menu item Duplex Long edge Short edge Photo JPEG Quality 5–90 JPEG Quality 5–90 Use Multi-Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Log Output Bin Standard Bin Bin 1 Description Specifies how the text and graphics are oriented on the page...
Menu item FTP bit Depth 8 bit 1 bit Base File Name <none> Custom Job Scanning Scan Preview Allow Save as Shortcut Background Removal -4 to +4 Contrast Best for Content 0–5 Shadow Detail -4 to +4 Scan edge to edge Scan to USB Settings Menu item Format...
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Menu item Content Text/Photo Photograph Text Color Gray Color Resolution Darkness -5 to +5 Orientation Portrait Landscape Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Description Specifies the type of content that will be scanned to USB...
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Menu item Duplex Long edge Short edge Photo JPEG Quality 5–90 JPEG Quality 5–90 Use Multi-Page TIFF Scan bit Depth 8 bit 1 bit Base File Name <none> Custom Job scanning Scan Preview Description Specifies how the text and graphics are oriented on the page Notes: •...
Menu item Background Removal -4 to +4 Contrast Best for content 0–5 Shadow Detail -4 to +4 Scan edge to edge Print Settings Finishing menu Menu item Duplex Duplex Bind Long Edge Short Edge Copies 1–999 Blank Pages Do Not Print Print Description Adjusts the amount of background visible on a copy...
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Menu item Collation Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> MP Feeder Multipage Print 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Multipage Order Horizontal Vertical Reverse Horizontal Reverse Vertical Description Stacks the pages of a print job in sequence when printing multiple copies...
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Menu item Multipage View Auto Long Edge Short Edge Multipage Border None Solid Staple Job Auto Front Back 2 Staples 4 Staples Hole Punch Hole Punch Mode 2 holes 3 holes 4 holes Offset Pages None Between Copies Between Jobs Description Specifies the orientation of a multiple-page sheet Notes:...
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Quality menu Menu item Print Mode Color Black Only Color Correction Auto Manual Print Resolution 2400 IQ Toner Darkness 1–5 Color Saver RGB Brightness -6 to +6 RGB Contrast 0–5 Description Specifies whether images are printed in grayscale or in color Note: Color is the factory default setting.
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Menu item Description RGB Saturation Adjusts saturation in color outputs 0–5 Notes: Color Balance Adjusts color in printed output by increasing or decreasing the amount of toner being used for each color Cyan Note: 0 is the factory default setting. -5–5 Magenta -5–5...
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Menu item Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK CMYK Text US CMYK Euro CMYK Vivid CMYK CMYK Graphics US CMYK Euro CMYK Vivid CMYK Color Adjust <none> Utilities menu Menu item Factory Defaults Do Not Restore Restore Now Format Disk Description...
Menu item Job Acct Stat Print Clear Activate Hex Trace <none> Coverage Estimator Setup menu Menu item Printer Language PS Emulation PCL Emulation Resource Save Description Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: •...
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Menu item Black Only Mode Printer Usage Max Speed Max Yield Download Target Disk Job Accounting Print Area Normal Whole Page Description Prints all text and graphics using only the black toner cartridge Specifies how the printer processes jobs with black and white and color information Notes: •...
Menu item Factory Defaults Do Not Restore Restore Now PostScript menu Menu item Print PS Error Font Priority Resident Flash/Disk Image Smoothing Description Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings.
PCL Emul menu Menu item Font Source Resident Disk Flash Download Font Name RO Courier Symbol Set 10U PC-8 12U PC-850 PCL Emulation Settings Point Size 1.00–1008.00 PCL Emulation Settings Pitch 0.08–100 Description Specifies the set of fonts used by the Font Name menu item Notes: •...
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Menu item PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1–255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF PCL Emulation Settings Auto LF after CR Description Specifies the orientation of text and graphics on the page Notes: •...
Menu item Tray Renumber Assign MP Feeder None 0–199 Assign Tray <x> None 0–199 Assign Manual Paper None 0–199 Assign Man Env None 0–199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults PDF menu Menu item Scale to Fit Annotations Do Not Print Print...
HTML menu Menu item Intl CG Times Font Name Intl Courier Albertus MT Intl Univers Antique Olive Joanna MT Apple Chancery Letter Gothic Arial MT Lubalin Gothic Avant Garde Marigold Bodoni MonaLisa Recut Bookman Monaco Chicago New CenturySbk Clarendon New York Cooper Black Optima Copperplate...
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Menu item Backgrounds Do Not Print Print Image menu Menu item Auto Fit Invert Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape Description Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Security menu Menu item Authentication Mode Authentication disabled NTLM LDAP LDAP and GSSAPI Internal Kerberos 5 Auto 'Log out' delay 1–60 Scan to PC Port Range <none> Function Access Menus Enable Disable Function Access Copy Access No authentication required Require User ID only Require User ID and Password Function disabled...
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Menu item Function Access FTP Access No authentication required Require User ID only Require User ID and Password Function disabled Function Access Held Jobs Access No authentication required Require User ID only Require User ID and Password Function disabled Function Access Flash Drive Scan No authentication required...
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Menu item Function Access Profile Access No authentication required Require User ID only Require User ID and Password Function disabled Confidential Print Max Invalid PIN 2–10 Confidential Print Job Expiration 1 hour 4 hours 24 hours 1 week Password Protect Supplies Menu Accept Advanced Password only...
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Menu item Password Protect Settings Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Network/Ports Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Shortcuts Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect...
Menu item Password Protect NTLM Authentication Setup Register with NT Domain Domain Name Domain PDC Set Date and Time Menu item Paris Time Zone Prague Not Set Rome US Hawaii Stockholm US Alaska Vienna US Can/Pacific Warsaw Tijuana Eastern Europe US Can/ Mountain Cairo...
Menu item Month January February March April June July August September October November December 0–31 Hour 0–23 Minute 0–59 DST Mode Automatic Manual Daylight Savings Time Server None Time Server Name <none> Allow NTP Broadcast Network/Ports menu TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers.
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Menu item TCP/IP Set Hostname Address Netmask Gateway TCP/IP Set static IP address Address Netmask Gateway TCP/IP Enable DHCP Enable RARP Enable BOOTP AutoIP Enable FTP/TFTP HTTP Server Enabled Description Specifies the current TCP/IP address information Note: This is a four-field IP address. Configures the TCP/IP address information Lets you view or change the setting Note: On is the factory default setting.
Menu item TCP/IP WINS Server Address DNS Server Address Backup DNS Server Address Domain Search Order Restricted Server List Default TTL DDNS mDNS Zero Configuration Name SLP Broadcast LPD Timeout LPD Banner Page LPD Trailer Page LPD Carriage Return Conversion IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Menu item IPv6 Enable DHCPv6 E-mail Server Setup menu Use the following menu to configure the SMTP e-mail server. Menu item E-mail Server Setup Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port E-mail Server Setup SMTP Timeout 5–30 E-mail Server Setup...
Menu item E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Active NIC menu Menu item Active NIC Auto Standard Network Standard Network menu Menu item PCL SmartSwitch PS SmartSwitch Description Sends an e-mail only when the address contains the domain name, such as a company domain name...
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Menu item NPA Mode Auto Network Buffer Auto 3k to <maximum size allowed> Job Buffering Auto Mac Binary PS Auto Description Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: •...
Standard USB menu Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto USB Buffer Disabled Auto 3k to <maximum size allowed> Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: •...
Menu item Job Buffering Auto Mac Binary PS Auto NetWare menu Menu item Login Name <none> Print Mode PSERVER RPRINTER Network Number <none> Activate Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Description Temporarily stores jobs on the printer hard disk before printing Notes: •...
Menu item Packet Burst NSQ/GSQ Mode AppleTalk menu Menu item View Name <none> View Address <none> Activate Set Zone <list of zones available on the network> LexLink menu Menu item View Nickname <none> Activate Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks.
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Menu item E-mail guide Fax guide FTP guide Print defects guide Description Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and changing settings Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and changing settings...
Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Bin <x> Full Remove the stack of paper from the specified exit bin to clear the message. Busy Wait for the message to clear.
Close door <x> Close the specified door. Connect <x>bps The fax is connected. Wait for the message to clear. Note: <x> is the baud rate per second. Copies Enter the desired number of copies. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear.
Enter PIN Enter the PIN you created in Print Properties when the confidential job was sent for printing. Enter PIN to lock Enter the PIN you created to lock the control panel and prevent menu changes. Error reading USB drive Remove the device and wait for the message to clear.
Invalid file format A file stored on the USB drive is invalid. The file extension is correct, but the file contents are not properly formatted. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Invalid PIN Enter a valid PIN.
No answer A fax number is dialed, but no connection is made. Wait for the message to clear. No dial tone The printer does not have a dial tone. Wait for the message to clear. No held jobs Wait for the message to clear. No jobs to cancel Wait for the message to clear.
Ready The printer is ready to receive print jobs. Receive complete The printer has received an entire fax job. Wait for the message to clear. Receiving page <n> The printer receives page <n> of the fax job, where <n> is the number of the page received. Wait for the message to clear.
Restoring Factory Defaults Wait for the message to clear. When factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. • All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom settings in the Serial <x>, Network, Infrared, LocalTalk, USB, and Fax menus.
System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the message to clear. System busy, preparing resources for job. Deleting held job(s). Not all resources needed for the job are available. Some held jobs are deleted to free system memory. Wait for the message to clear.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the current print job. 34 Short paper •...
50 PPDS font error • Touch Continue to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. •...
Connect the power cord to a properly grounded outlet. Turn the printer power back on. 56 Parallel port <x> disabled • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port <x>...
Connect the power cord to a properly grounded outlet. Turn the printer power back on. 58 Too many trays attached Turn the printer power off. Unplug the power cord from the wall outlet. Remove the additional trays. Connect the power cord to a properly grounded outlet. Turn the printer power back on.
84 Color pc unit life warning One or more of the color photoconductors are near exhaustion. • When the print quality diminishes, install new cyan, magenta, and yellow photoconductors. • Touch Continue to clear the message and continue printing. 84 <color> pc unit missing Insert the missing photoconductor(s).
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If the service message appears again, contact Customer Support, and report the message.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: •...
Conserving supplies There are some settings you can change from the control panel that will help you conserve toner and paper. For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.” If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies.
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E6 Door tab Unpack the replacement waste toner box and accessories. Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes.
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Grasp the E6 Door tab, and then push the door down. Remove the old printhead lens cleaner from Door E, and then discard it. Remove the waste toner box.
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Place the plastic cover over the waste toner box. Place the waste toner box in the recycling bag. Use the new printhead lens cleaner to clean the printhead lenses.
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Insert the new waste toner box. Place the new printhead lens cleaner in the notches of Door E. Close Door E6.
Close Door E. Remove all paper from the printer paper path. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality problems. Waste toner box Door E6 Door E (front door) Printhead lens cleaner...
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E6 Door tab Open Door E (front door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. Grasp the E6 Door tab, and then push the door down. Remove the waste toner box. Locate and remove the printhead lens cleaner from Door E.
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Insert the padded tip of the printhead lens cleaner into the first printhead lens opening. Push the printhead lens cleaner all the way to the back of the lens, and then pull it out. Clean the remaining three printhead lenses.
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Insert the waste toner box. Place the printhead lens cleaner in the notches of Door E. Close Door E6.
Close Door E. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down.
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Remove the photoconductor(s) specified on the display. Photoconductor color Opening name Black Cyan Magenta Yellow Unpack the replacement photoconductor. Align and insert the end of the photoconductor.
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Remove the tape from the top of the photoconductor. Press the button forward to insert the photoconductor while removing the casing. Lift the bar up, and then press latch E5 down so that it holds the bar in position.
Close Door E. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace <color> toner appears. The printer will not continue printing until the specified cartridge is replaced. Make sure the printer is on and Ready or 88 Replace <color> toner appears. Unpack the new cartridge, and set it near the printer.
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Remove the cartridge by gently pulling it away from the printer. Align the arrow-shaped handle with the unlock symbol, and then insert the toner cartridge all the way into the opening. Lock the cartridge by turning the arrow-shaped cartridge handle clockwise until it points toward the lock symbol.
Close Door E. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Wipe the scanner glass until it is clean and dry. Wipe the white underside of the scanner cover until it is clean and dry.
– Disconnect the connector bracket. – Remove all printer options. Warning: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer and options to another location within the office The printer and options can be safely moved to another location by following these precautions: •...
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Remove the connector bracket. Disconnect all cables from the back of the printer and scanner. Remove any paper or specialty media from the standard exit bin. Remove any paper or specialty media from the multipurpose feeder. Grasp the extension on the multipurpose feeder, and then fully collapse it.
Push the multipurpose feeder up to close it. Move the printer from under the scanner shelf. CAUTION: The printer weighs 91.2 kg (201 lb); therefore, it requires two people to roll it safely. CAUTION: If you need to roll the scanner and its shelf elsewhere, the scanner weighs 25 kg (55 lb); therefore, it requires two people to roll it safely.
50 mm (2 in.) 825 mm (2.7 ft) 418 mm (1.4 ft) 100 mm (4 in.) 1750 mm (5.8 ft) Complete the setup of the printer and scanner by completing the “Setting up the printer” chapter in the Setup Guide. Verify that the printer and scanner are functioning properly by printing a menu settings page.
Administrative support Adjusting the brightness of the display If you are having trouble reading your display, the LCD brightness can be adjusted through the Settings menu. Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings..
Touch repeatedly until Power Saver appears. Touch to decrease the time, or touch The settings available range from 2–240 minutes. Touch Submit. Touch Restoring the factory default settings Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings.
Locking the control panel menus using the Embedded Web Server You can use the control panel lockout functionality to create a PIN and choose specific menus to lock. Each time a locked menu is selected, the user will be prompted to enter the correct PIN. The PIN does not affect access through the Embedded Web Server.
Supporting IPSec Internet Protocol Security (IPSec) provides authentication and encryption at the network layer allowing all application and network connections over the IP protocol to be secure. IPSec can be set up between the printer and up to five hosts, using both IPv4 and IPv6. To configure IPSec using the Embedded Web Server: Open a Web browser.
To install and use certificates as part of the credentials: Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. Click Configuration. Under Other Settings, click Network/Ports. Click Certificate Management.
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Click TCP/IP Port Access. Select the Secure Mode Active check box. Note: If Secure Mode Active is gray or not selectable, create an administrative password and try again. Select a setting for each listed port, and then click Submit. There are three ways to configure the TCP and UDP network ports: •...
Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Press the A1 green lever down to its normal position. Close Door A. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. Open the document you want to print in Adobe Acrobat. Click the printer icon. The Print dialog appears.
Check to see if the paper tray is empty Load paper in the tray. Make sure the correct printer software is installed • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running Windows Vista, Windows XP, Windows Server 2003, or Windows 2000/Me/98 and using compatible printer software.
Touch until Off appears. Touch Submit. Touch Job prints from the wrong tray or on the wrong paper Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Cause Solution Printer is in Hex Trace mode.
Touch General Settings. Touch repeatedly until Timeouts appears. Touch Timeouts. Touch the next to Print Timeout repeatedly until the desired value appears. Touch Submit. Touch Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: Are there any error messages on the display? Clear any error messages.
Is the toner low? When 88 <color> Toner Low appears or when the print becomes faded, replace the toner cartridge(s). Is the scanner glass dirty? Clean the scanner glass with a clean, lint-free cloth dampened with water. Is the copy too light or too dark? Adjust the density of the copy.
Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, make sure: • The three cables located on the back of the scanner are attached to the printer securely. • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.
Check the document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: Check the document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
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Check the telephone wall jack Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, plug a different telephone into the wall jack. If you still do not hear a dial tone, plug a telephone into a different wall jack. If you hear a dial tone, connect the printer to that wall jack.
Can send but not receive faxes These are possible solutions. Try one or more of the following: Is there paper in the paper tray(s)? Make sure paper is loaded in the tray(s). Check the ring count delay settings The ring count delay sets the number of times the phone line rings before the printer answers in Fax Only or Fax Tel modes.
• Increase the fax scan resolution, if possible. Is the toner low? When 88 <color> toner low appears or when you experience faded print, replace the cartridge(s). Make sure the fax transmission speed is not set too high Decrease the incoming fax transmission speed: Open a Web browser.
Check to see if the option is connected to the printer Turn the printer off. Unplug the printer. Check the connection between the option and the printer. Make sure the option is installed Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it.
Internal print server If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following: Check the print server connections • Make sure the internal print server is securely attached to the printer system board. •...
Is the letter- or A4-size paper loaded in a 520-sheet tray? The finisher will not accept letter- or A4-size paper from the multipurpose feeder. Load letter- or A4-size paper in the short-edge orientation in a 520-sheet tray. Make sure the paper size is supported by the booklet-maker bin (Bin 2) Use one of the following paper sizes supported by Bin 2: A3, A4, B4, folio, legal, letter, or tabloid (11 x 17 in.).
Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded.
Incorrect margins Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Check the Page size setting Before sending the job to print, specify the correct page size in Print Properties or the software program.
Paper curl These are possible solutions. Try one or more of the following: Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Has the paper absorbed moisture due to high humidity? •...
Repeating defects Do marks occur repeatedly only in one color and multiple times on a page? Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in.) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time.
Check the paper Avoid textured paper with rough finishes. Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Make sure Color Saver is set to Off Color Saver may be set to On. Is the toner low? When 88 <color>...
Toner fog or background shading appears on the page A toner cartridge may be defective Replace the toner cartridge. Are the photoconductors worn or defective? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time.
Transparency print quality is poor Check the transparencies Use only transparencies recommended by the printer manufacturer. Check the Paper Type setting Load transparencies, and make sure the Paper Type setting is set to Transparency. Uneven print density ABCDE ABCDE ABCDE Replace the photoconductor(s).
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Should I use PostScript or PCL emulation printer software? What settings should I use for the best color? The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver provide the preferred color quality for the majority of printouts. Why doesn't the printed color match the color I see on the computer screen? The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor.
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Manual Color menu Object type RGB Image RGB Text RGB Graphics CMYK Image CMYK Text CMYK Graphics How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server.
To access a detailed Color Samples set from the Embedded Web Server: Open a Web browser. In the address bar, type the network printer IP address. Click Configuration. Click Color Samples. Click Detailed Options to narrow the set to one color range. When the Detailed Options page appears, select a color conversion table.
Notices Product name: Color Laser MFP Machine type: 4886, 4887 Model(s): dn1, dn2, dn3 Edition notice April 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
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Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada. Radio interference notice This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq.
ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
poor scanned image quality 238 scanner unit does not close 236 copying adding a date and time stamp 63 adding an overlay message 64 adjusting quality 60 canceling a copy job 64 collating copies 61 custom job (job build) 62 document containing mixed paper sizes 59 enlarging 60...
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labels 48 letterhead 46 transparencies 47 hard disk disabling encryption 227 enabling encryption 227 hard disk with adapter troubleshooting 243 held jobs 100 printing from Macintosh computer 101 printing from Windows 101 Held jobs were not restored 197 Help menu 189 holding faxes 90 home screen buttons 20...
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memory cards 27 port interface card 31 options, touch-screen copy 64, 65 e-mail 72, 73 fax 89, 90 FTP 94, 95 scan to computer 97, 98 output file type changing 72 paper A5 37 characteristics 44 finishing features 52 letterhead 45 preprinted forms 45 recycled 45 selecting 45...
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Defragmenting Flash 192 Delete 192 Delete all 192 Delete all confidential jobs 192 Deleting 192 Dialing 192 Disk Corrupted. Reformat? 192 Disk recovery x/y XX% 192 Empty hole punch box 192 Encrypting disk x/y XX% 192 Enter PIN 193 Enter PIN to lock 193 Error reading USB drive 193 Fax failed 193 Flushing buffer 193...
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scanner glass cleaning 221 scanner glass (flatbed) copying using 57 scanning to a computer 96 improving scan quality 99 scanning to a USB flash memory device 97 scanning to an FTP address creating shortcuts using the computer 93 creating shortcuts using the touch screen 94 improving FTP quality 95 using shortcut numbers 93...
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Universal Setup menu 133 unlinking trays 42 unlocking control panel menus 226 USB flash memory device 102 USB port 33 USB/USB <x> 198 using RJ11 adapter 76 Utilities menu 167 Verify print jobs 100 printing from Macintosh computer 101 printing from Windows 101 Waiting 198 Waiting for redial 198 waste toner box...