Chapter
3
Connecting to the voice mailbox
There are two ways a caller can access your voice maibox:
•
When calling you, the call is forwarded to voice mail: for a description of how you can activate such
a forward, see:
•
By direct connection to your voice mailbox: see
3.1 Forwarding calls to your voice mailbox
There are two ways to connect: via forwarding or via overflow to an associated set.
3.1.1 Programming forward to your mail box
Select one of the following forward prefixes:
•
Immediate forwarding
•
Forwarding on busy
•
Forwarding on no reply
•
Forwarding on busy or no reply
Dial the selected forwarding prefix followed by the mailbox access code.
If you activate forwarding to another set when you are already forwarding to you
voice mailbox, forwarding to your voice malbox is deactivated.
An exception to this is when the overflow to an associated set feature is activated.
3.1.2 Programming forward to voice mail via overflow to the associated set feature
It is recommended that you use the overflow to an associated set feature because it creates a link to
the voice mailbox. It guarantees that the calls you have not answered will reach voice mail.
Dial the code for the overflow to the associated set feature, followed by the access code to the voice
mailbox.
3.1.3 Canceling forwarding or overflow
3.2 Direct connection to a voice mailbox
Without placing a call to your set, a caller can access your mailbox to deposit a message. To do this,
the caller must proceed as follows
3EU19583ENBA - Ed. 2 - April 2022 - Alcatel-Lucent 4645 VMS - User Manual
Forwarding calls to your voice mailbox
Cancel code
on page 9
Direct connection to a voice mailbox
on page 9
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