Customer Care Department; Service And Spare Parts - Zanussi Electrolux ZCE 640 Instruction Booklet

Service and Spare Parts

In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact your
local Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at www.serviceforce.co.uk
For Customer Service in the Republic of Ireland please
contact us at the address below:
Zanussi-Electrolux
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: +353 (0) 1 4090 751
Email: service.eid@electrolux.ie

Customer Care Department

For general enquiries concerning your Zanussi
appliance or for further information on Zanussi products,
please contact our Customer Care Department by letter
or telephone at the address below or visit our website
at www.zanussi.co.uk
Customer Care Department
Zanussi-Electrolux
Cornwall House
55-77 High Street
Slough
Berkshire
SL1 1DZ
08705 727727 (*)
* calls to this number may be recorded for training
purposes.
16
Before calling out an engineer, please ensure you have
read the details under the heading "Something Not
Working."
When you contact the Service Force Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found
on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.