Teltonika MAXVIEW MXL056 Installation & User's Instructions
Teltonika MAXVIEW MXL056 Installation & User's Instructions

Teltonika MAXVIEW MXL056 Installation & User's Instructions

Roam campervan

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MXL056
Installation & User Instructions
This manual provides information on how to control the Roam Router using your devices
internet browser. Most of these functions can be completed easier and faster using the
Maxview Roam App. See the Roam App instruction manual for more information.
UK contact:
Helpline:
+44 (0)1553 811000
Email:
support@maxview.co.uk
Web:
www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice
9111441 Iss 1
Maxview Roam Powered by
Roam Campervan
We have partnered up with one of the largest
suppliers of Wi-Fi products worldwide.

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Summary of Contents for Teltonika MAXVIEW MXL056

  • Page 1 Roam Campervan MXL056 Installation & User Instructions This manual provides information on how to control the Roam Router using your devices internet browser. Most of these functions can be completed easier and faster using the Maxview Roam App. See the Roam App instruction manual for more information. UK contact: Helpline: +44 (0)1553 811000...
  • Page 2: Table Of Contents

    Introduction Thank you for purchasing this product, should you have any difficulty using your Roam Campervan Mobile 3G/4G Wi-Fi System please contact our friendly Customer Helpline on +44 (0)1553 811000 or email support@maxview.co.uk. Contents Router - Changing the Primary Internet Source Record your Purchase Product Contents from 3G/4G to Wi-Fi...
  • Page 3: Product Contents

    Product Contents Omni-directional Roof Mount Internal Wi-Fi Antenna Antenna and 0.3m cables with Router Mounting Bracket and Fixing Kit SMA connectors SIM Adaptors Kit No. 6 Screws x 3 Fixing Template 1.5m Ethernet Cable Roof Clamp 2m SMA Extension Cable 3G/4G Wi-Fi Router 12V Vehicle Power Supply *White or Black Plastics...
  • Page 4: Accessories

    Accessories Sold separately Weatherproof Socket with SMA Connectors Roam Extension Cables The Weatherproof Socket provides an external entry Extension cables can be purchased point into the side of any vehicle. Available with 2 separately to allow a flexible SMA connections, making it ideal when using the mounting position to the router.
  • Page 5: Installation Instructions

    Installation Instructions...
  • Page 6: Positioning Your Roam

    Positioning your Roam Campervan Distance between Router and Antenna For best performance, we recommend mounting the router in close proximity to the roof mounted antenna. For best performance, do not use extension cables that are no longer than neccessary. Roof Antenna Position We recommend leaving 30cm gap from obstacles around the antenna to avoid interference issues and mounting on a horizontal flat roof.
  • Page 7: Fitting The Antenna

    Fitting the Antenna These instructions are for the standard through-the-roof installation as supplied. Front of vehicle Once you have a suitable position for the antenna, At the marked centre position, drill a 2.5mm pilot cut out the supplied template. Use to mark the 25mm hole through the roof.
  • Page 8 Clean the surface where the antenna will be Pass the cables through the hole and remove the installed, ensuring it is free from debris and grease. self-adhesive backing from the 3M seal. Pass the cables through the roof and position the antenna making sure it’s facing the front of the vehicle - Please reference Picture 7 below.
  • Page 9: Inserting Sim Card

    Inserting Sim Card Use pin to firmly press on SIM eject button. This is located next to the SIM slot. It is not necessary to apply force to the SIM tray itself. This may damage the router. Standard Micro Nano ✓...
  • Page 10: Router Installation

    Router Installation Position router bracket and mark hole positions. Depending on material, drill a pilot hole or use a bradawl. Mount the router mounting bracket to the surface using the 2 x No.6 Screws provided. Join the Antenna’s Coaxial Cables to the 2m Note: Make sure the ‘Maxview Logo’...
  • Page 11 Router Getting Connected and Basic Functions...
  • Page 12: Get To Know Your Router

    Get to know your Router Mobile network type LEDs Left View Mobile signal strength indication LEDs Ethernet Power Socket Ports Power LED LAN LED WAN LED SIM Holder Right View Reset Button Roam Antenna Wi-Fi Antenna Roam Antenna Connector 2 Connector Connector 1 Credential Router Sticker (Located on the reverse of the router).
  • Page 13: Getting Online

    Getting Online Now your Roam is installed and you have inserted the SIM card, it’s time to get connected. To do this, you will need to be using a device which can connect to a Wi-Fi network such as a smart phone, Smart TV, tablet or laptop.
  • Page 14 Option B: QR Code If your device is able to read QR codes (Android 9 or newer and IOS 11 or newer), simply point your device camera at the QR code on the back on the router. When prompted, select ‘join’. Your device will automatically connect to the Roam router.
  • Page 15: Factory Reset

    Connecting to a device using an Ethernet Cable If your device does not support Wi-Fi or you would like to maximise the reliability of your connection, you can access the Roam internet connection by connecting the Ethernet Cable between the LAN ports on the router and your device.
  • Page 16 Router Advanced Functions and Changing Router Settings For most users changing these settings is not necessary. We only recommend accessing and changing settings in the Web User Interface if necessary and we do not recommend changing settings which have not been outlined in this booklet.
  • Page 17: Connecting To The Web User Interface

    Advanced Functions and Changing Router Settings All of the settings and functionality of the Roam router are changed using the Web User Interface. This can be accessed using a browser when your device is connected to the Roam Wi-Fi network. The Roam router is very powerful and there are many settings in here which can be adjusted to suit your requirements.
  • Page 18 Unless necessary, we do not recommend changing any of the dashboard settings. You can return to the Web User Interface dashboard at any time by selecting the Teltonika logo in the top left hand corner of the Web User Interface.
  • Page 19: Logging Out Of The Web User Interface

    Logging out of the Web User Interface Once you have finished using the Web User Interface, you should log out. We recommend doing this every time you have finished using the Web User Interface. Select ‘Log Out’ in the top right hand corner and Once you have logged out you can now close the confirm you wish to log out.
  • Page 20 Router Changing the Primary Internet Source from 3G/4G to Wi-Fi Did you know? The functions in this section can be completed easier and faster using the Maxview Roam App. See the Roam App instruction manual for more information.
  • Page 21 Changing the Primary Internet Source from 3G/4G to Wi-Fi In some instances during your travels, you will be in a location where there will be a usable Wi-Fi connection which can be used as a source, instead of 3G/4G. This means you can access the internet using the same Roam hotspot, however the source of the connection will be from another Wi-Fi hotspot.
  • Page 22 The WAN page should now appear, which lets you determine how the router will be connecting to the internet. Your options here are Mobile (3G/4G), Wi-Fi or Wired. To ensure the Wi-Fi connection is used when available, the Wi-Fi option should be selected as the ‘Main WAN’...
  • Page 23 At this point it is important that you wait, while the router updates these settings. This can take 2 to 3 minutes. Once the ‘please wait’ message at the top of the screen disappears, the settings have been applied. It is only necessary to complete steps 2-5 once. Next time you want to add a Wi-Fi network, skip to step 6.
  • Page 24 ‘Wireless Station Mode’ password (which will be case sensitive). Select the Teltonika logo to return to the dashboard. You can ensure the router is connected using the Wi-Fi by checking the connection method listed in the WAN section of the dashboard.
  • Page 25: Changing The Routers Lan Ip Address

    Changing the Routers LAN IP Address In some cases, the LAN IP Address of the Roam Router will be the same as the source Wi-Fi IP address. If this is the case, using Wi-Fi as the internet source will not work. To fix this, we must change the LAN IP Address of the Roam Router.
  • Page 26 Router Other Functions Did you know? The functions in this section can be completed easier and faster using the Maxview Roam App. See the Roam App instruction manual for more information.
  • Page 27: Managing And Removing Wi-Fi Connections

    Managing and Removing Wi-Fi Connections Navigate to ‘Network’ and then ‘Wireless’. From here, you can then view and manage the most recent Wi-Fi connection listed under the Wireless Station Mode heading. This includes updating the password or removing it completely if it is no longer used. The Router will store the details of the most recently used Wi-Fi connection only.
  • Page 28 You will then see a list of the Wireless Access Points (hotspots) the router is creating. As standard, this will be just one. Select ‘edit’ on the RUT240_XXXX access point. Input a new password in the ‘key’ box. You will now be transferred to the ‘General Setup’ tab.
  • Page 29 Once completed, select ‘save’. The page will show a ‘please wait’ message whilst the settings are saved. Please note - During some operations, the router can take several minutes to load. If you see this symbol please be patient as the router is working to save your settings. When the changes are complete, you will see You can now navigate to your device’s Wi-Fi a web browser error page and your device will no...
  • Page 30: Entering Sim Pin

    Entering SIM PIN For security, some SIM cards have a 4-8 digit PIN activated. If your SIM is PIN protected, you will need to input the PIN number into the Web User Interface before it can be used. Please note, if you enter the incorrect PIN 3 times, your SIM card may be blocked. If this happens, you will need to contact your SIM card network provider.
  • Page 31 To bring you the Roam router, we have partnered with Teltonika. Teltonika have a vast amount of information available for all function of the router and Web UI on their Wiki Support Site. This can be accessed at: https://wiki.teltonika.lt/view/RUT240...
  • Page 32: Router Firmware Update

    A list of the latest firmware changes and the associated features can be found at https://wiki.teltonika.lt/view/RUT2xx_Firmware As long as the router has a reliable internet connection, the firmware update can be done from the Teltonika Web User Interface. The time it takes will depend on your connection speed, so we recommend using a fast connection to minimise the time required.
  • Page 33: Additional Information

    Additional Information General Safety Warnings Read these instructions carefully and become familiar with your Maxview product. Understand the application, limitations and any hazards involved with the installation and operation. Failure to follow all instructions may result in damage to your vehicle and/or serious injury. Maxview declines all responsibility in the event of incident or accident if they are due to a non observation of the installation instructions or the way the product is used.
  • Page 34: Maintenance

    You will need to carry out a factory reset. See page 15. 7. Where can I find more information about the advanced functionality of my router? If this manual does not cover the function you wish to use, detailed step-by-step information on every function of the router is available at https://wiki.teltonika.lt/view/RUT240...
  • Page 35 8. Is there an easier way to change the settings for my router? Most router functionality can be controlled using the Teltonika App. See page 32. 9. Does the Roam work on 5G? The benefits of 5G to our customers are still limited due to the limited number of (mostly urban) areas where the technology is available.
  • Page 36 ‘weak security’ message. In reality, this protocol remains secure and is the standard used by most routers in the marketplace today. The newer gold standard protocol is WPA3. Maxview are working with Teltonika to ensure this protocol is introduced when available.
  • Page 37 18. What does the Maxview Roam App do? The Maxview Roam App is available free of charge to all customers who have purchased a Maxview Roam. It is available to download from the Android Google Play and Apple App Stores. The Roam App is designed to simplify some of the key functions of the Maxview Roam including set up, changing the Roam hotspot Wi-Fi name/password as well as switching between 3G/4G and Wi-Fi source.
  • Page 38: Year Guarantee

    2 year guarantee Every Maxview Roam Campervan Mobile 3G/4G Wi-Fi System is thoroughly inspected and tested before leaving the factory, and is covered by the following 2 year parts limited guarantee from the date of original purchase. Registering your product As part of our commitment to our customers, we ask owners of our Roam 3G/4G Wi-Fi Systems to register ownership.
  • Page 39 Notes...
  • Page 40: Certification And Environment

    19. What does the Maxview Roam App do? The Maxview Roam App is available free of charge to all customers who have purchased a Maxview Roam. It is available to download from the Android Google Play and Apple App Stores. The Roam App is designed to simplify some of the key functions of the Maxview Roam including set up, changing the Roam hotspot Wi-Fi name/password as well as switching between 3G/4G and Wi-Fi source.

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