Replacing a Hard Drive The DP600 has five physical internal hard drives. Drives 1 and 2 are arranged in a RAID 1 configuration to provide protection for the operating system and local storage. The remaining three hard drives are configured as separate drives to provide local storage. This configuration of one RAID pair and three separate drives represents four logical drives. There are four bicolor LEDs on the front panel, labeled , , , and . These LEDs indicate the status of the DP600’s four logical internal hard drives. The drive LEDs function as follows: • Off (nonilluminated): Indicates a functional drive with no current disk access activity • Green: Indicates normal drive activity • Red: Indicates a drive failure LED shows the status of the two‐drive RAID 1 configuration. The operating system is installed on these mirrored drives to prevent a physical drive failure, resulting in an inoperable system. If either of the mirrored drives fails, the other RAID drive enables the system to operate normally until the failed drive is replaced. LEDs , , and indicate the status of the other three physical disks. These disks are configured as separate drives and do not have RAID backup capability. If any of these drives fail, the failed drives must be replaced, and any work orders in progress during the failure must be restarted. ® Dolby DP600 Hard Drive Replacement Guide...
Page 4
Front-Panel LED Condition Failed Physical Drive Solid red Blinks in red in two‐second intervals Blinks in red in Rebuilding RAID half‐second intervals Solid red Solid red Solid red To replace a hard drive: Look at the front‐panel drive LEDs, then refer to Table 1 to determine which drive has failed. The example in Figure 1 shows that drive 3 has failed. Figure 1 Failed drive red LED Figure 1 Red LED Indicates Failed Disk Drive ® Dolby DP600 Hard Drive Replacement Guide...
Page 5
Replacing a Hard Drive Swing the touch‐screen panel out to the left, as shown in Figure Figure 2 Figure 2 Swing Out Touch-Screen Panel Locate the small pry areas on the right panel, as shown in Figure Figure 3 Figure 3 Locate Pry Areas Behind Right Panel ® Dolby DP600 Hard Drive Replacement Guide...
Page 6
Replacing a Hard Drive Using your fingers or a cushioned screwdriver, gently pry off the right panel from its left side (the other side is a slotted lock), as shown in Figure Be careful not to drop it, as the panel is deceptively heavy and will come off suddenly once the locking mechanism disengages. Figure 4 Figure 4 Remove Right Panel The hard drive bay is now exposed, as shown in Figure Starting from the left side of the drive cage, the first slot contains physical drive 1 (RAID drive 1). The second slot contains physical drive 2 (RAID drive 2). Starting with the third slot, physical drives 3, 4, and 5 are installed next, in that order. Figure 5 shows how the drives are numbered from left to right (numbers do not appear on the actual unit). Figure 5 Figure 5 Hard Drive Bay Exposed ® Dolby DP600 Hard Drive Replacement Guide...
Page 7
Replacing a Hard Drive Loosen (do not remove) the four Phillips‐head screws securing the retaining bracket, then slide the screws inward, freeing the bracket. As viewed left to right, the first two screws move to the right and the second two screws move to the left, as indicated by the red arrows shown in Figure 6 (the arrows do not appear on the unit). Figure 6 < > Figure 6 Loosen Retaining Bracket Screws Remove the retaining bracket, as shown in Figure Figure 7 Figure 7 Remove Retaining Bracket ® Dolby DP600 Hard Drive Replacement Guide...
Page 8
Replacing a Hard Drive Match the failed drive’s number (determined in step 1) with the corresponding physical drive, grasp the drive’s handle, then press the drive’s finger tab and slide it out of its slot, as shown in the examples in Figure 8 and Figure 9. Figure 8 Figure 8 Press on Failed Drive’s Finger Tab Figure 9 Figure 9 Slide Failed Drive out of Slot ® Dolby DP600 Hard Drive Replacement Guide...
Page 9
Replacing a Hard Drive Be sure that no work order is running, then press the replacement drive’s finger tab, and firmly but gently slide the drive into its slot until you feel resistance, which indicates that the drive is seated in its socket (see Figure 10 and Figure 11). You can replace a drive with a higher capacity unit but not with a lower capacity unit. Figure 10 Figure 10 Grasp Replacement Drive’s Finger Tab Figure 11 Figure 11 Slide Replacement Drive into Slot ® Dolby DP600 Hard Drive Replacement Guide...
Page 10
Replacing a Hard Drive Reposition the retaining bracket, slide the screws outward to their original position, then tighten each screw to secure the drives in place, as shown in Figure Figure 12 Figure 12 Reinstall Retaining Bracket 10. Replace the right panel by first engaging the right‐side slotted hinge, and then pressing on the securing mechanism on the left‐side of the panel, as shown in Figure 13 and Figure Figure 13 Figure 13 Replace Right Panel Step A Figure 14 Figure 14 Replace Right Panel Step B ® Dolby DP600 Hard Drive Replacement Guide...
Page 11
Please refer to the Addendum at the end of this document for replacement text for step 11. 11. If you disconnected power, reconnect it now. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX If you replaced one RAID drive and did not shut down the system, the RAID array XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX rebuilds automatically. However, if you are not running multiple work orders, we XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX recommend shutting down the system, rebooting, and manually rebuilding the RAID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX array, as described in Section 3.1.2 of the Dolby DP600 Program Optimizer Manual. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX If you replaced a non‐RAID drive, rebooting and manual rebuilding is required, as XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX described in Section 3.1.2 of the manual. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX If you replaced both RAID drives (drives 1 and 2), you need to use the DP600 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Installation Software DVD to reinstall the software, as described in Section 3.3 of the XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX manual. In such a case, you perform a clean installation and the system automatically synchronizes the two RAID drives, re‐creating the original mirrored RAID array XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (manual rebuilding not required). XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Send Us Your Feedback If you have a question or comment regarding this document, send us an email. ® Dolby DP600 Hard Drive Replacement Guide...
Page 12
® Dolby DP600 Hard Drive Replacement Guide Addendum: Firmware Specific Information...
Page 13
This addendum to the Hard Drive Replacement Instructions details firmware-specific information relevant to the behavior of the DP600 when replacing hard drives. Be sure to reference the DP600 firmware version before attempting a hard drive replacement as this will provide important guidance when proceeding with the replacement process.
Page 14
Replaced hard drives should be initialized one of three ways: 1. Through a software reinstall, or 2. Manually initializing the drive through the 3Ware BIOS as described in section 3.1.2 of the DP600 User’s Manual, Issue 1 downloadable from the DP600 web client by clicking on the book icon displayed when first navigating to the DP600 Web Client from your browser, or 3.
Need help?
Do you have a question about the DP600 and is the answer not in the manual?
Questions and answers