Groen SMARTSTEAM PRO Service Manual
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Groen SMARTSTEAM PRO Service Manual

Boilerless steamer, domestic
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SERVICE MANUAL
IMPORTANT INFORMATION, KEEP FOR OPERATOR
888-994-7636, fax 888-864-7636
unifiedbrands.net
THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE. READ,
UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS
CONTAINED IN THIS MANUAL.
FOR YOUR SAFETY Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other appliance.
WARNING Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death. Read the
installation, operating and maintenance instructions thoroughly before
installing or servicing this equipment.
NOTIFY CARRIER OF DAMAGE AT ONCE It is the responsibility of the
consignee to inspect the container upon receipt of same and to determine
the possibility of any damage, including concealed damage. Unified
Brands suggests that if you are suspicious of damage to make a notation
on the delivery receipt. It will be the responsibility of the consignee to file
a claim with the carrier. We recommend that you do so at once.
Manufacture Service/Questions 888-994-7636.

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The information in this document is Confidential and shall not be disclosed to any third party without the express written
consent of Unified Brands. Information contained in this document is known to be current and accurate at the time of printing/
creation. Unified Brands recommends referencing our product line websites, unifiedbrands.net, for the most updated product
information and specifications. © 2022 Unified Brands. All Rights Reserved.
This manual provides information for:
SMARTSTEAM® PRO
BOILERLESS STEAMER, DOMESTIC
GSSP-BL-3E/3ES/5E/5ES/10ES &
(2)GSSP-BL-3ES/5ES/10ES
GSSP-BL-3G/3GS/5G/5GS/10GS &
(2)GSSP-BL-3GS/5GS/10GS
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PART NUMBER 179214, REV. A (06/22)
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Summary of Contents for Groen SMARTSTEAM PRO

  • Page 1: Table Of Contents

    We recommend that you do so at once. Manufacture Service/Questions 888-994-7636. TABLE OF CONTENTS Introduction... Troubleshooting... Service Bulletin # 194... Parts List... Groen Certified Service... Diagnostics... Warranty & Non-Warranty Repair... Error Codes... Graphic User Interface... Safety... Amperage/Resistance Chart...

  • Page 2: Introduction

    The SmartSteam Pro Boilerless Steamer has been carefully designed to provide many years of efficient and reliable service. Part of the quality program is Groen NOTICE: Notice is used to alert you to hazards that may result in component and/ Certified Service.

  • Page 3: How To Use This Manual

    AVOID STEAM CONTACT temperature, hours of operation, error codes, etc. The ON/OFF button get the Groen SmartSteam Pro Boilerless ready for use or shuts it off. COOK MODE OPERATIONS 1.

  • Page 4: Operating Procedure

    If the The following is a sequence of events typical to SmartSteam Pro Boilerless probe is open for more than approximately 3 seconds, then the water fill valve Steamers.

  • Page 5: Installing, Cleaning & Testing

    The electric hole is sized for a 1-1/4” conduit fitting on the GSSP-BL-10E. the steamer cavity starts to overheat. 6. Branch Circuit Protection: Each SmartSteam Pro Boilerless Steamer, DRAINING WATER FROM THE STEAM RESERVOIR including individual units of stacked models, should have its own branch circuit protection and ground wire.

  • Page 6: Gas Model Installation

    Right Side: 2 inches It is to be expressly noted that ALL work associated with the installation and Left Side: 2 inches cleaning of the SmartSteam Pro Boilerless Steamer is NOT covered by the Groen warranty provisions. Rear: 6 inches...

  • Page 7: General Cleaning

    Gas Connection Checks Make sure installation conforms to local codes To keep your SmartSteam Pro Boilerless Steamer in proper working condition, us the following procedure to clean this unit. This regular cleaning will reduce the Make sure steamer is installed under a ventilation hood. Check that the flue effort required to clean the steam reservoir and cavity.

  • Page 8: Heavy User Deliming Maintenance Program

    SURFACES CAN CAUSE SEVERE BURNS. PURPOSE SmartSteam Pro Boilerless Steamers are designed to require only a daily cleaning of the steamer cavity, pan racks, steam lid and probes to maintain full performance. Daily cleaning may not be sufficient to control scale build-up, when a boilerless steamer is operated in a heavy duty, continuous operation in an area with extreme hard water.
  • Page 9 GSSP-BL-5E: 208/240V 1-PHASE GSSP-BL-10E: 208/240V 1-PHASE GSSP-BL-5E: 208/240V 3-PHASE GSSP-BL-10E: 208/240V 3-PHASE GSSP-BL-5E: 480V 3-PHASE, USING 277V ELEMENTS IN WYE CONFIG. SM-GSSP BOILERLESS STEAMER...

  • Page 10: Troubleshooting

    9. Press the “back” button to “Service” menu and select “Diagnostics”. Before GSSP-BL-10E: 480V 3-PHASE, USING 277V ELEMENTS IN WYE CONFIG. continuing visual check and make sure all harnesses are in place and the connectors are properly seated. “Board Communication” status should be “Active”...

  • Page 11: Error Codes

    ERROR CODES Error Error Name/ Error Displayed Error Error Error Name/ Error Displayed Error Corrective Action Corrective Action Trouble Condition Type Description Trouble Condition Type Description Low Probe Error - Non Fatal During heating, Clean all probes and High Voltage Fatal Transformer output Ensure incoming...

  • Page 12: Amperage/Resistance Chart

    GAS ORIFICE SIZE CHART (ALTITUDE ABOVE SEA LEVEL IN FEET) Error Error Name/ Error Displayed Error Corrective Action Trouble Condition Type Description Natural 5G Size 5G P/N 10G P/N 3G Size 3G P/N Heating Circuit Fatal Heating circuit Check for proper Size Failure current is out of...

  • Page 13: Wiring Diagrams & Schematics

    GSSP-BL-3E/5E/10E Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 14 GSSP-BL-3G/5G/10G Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 15 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 16 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 17 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 18 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 19 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 20 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 21 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...
  • Page 22 GSSP-BL, I/O BOARD Wiring Diagram & Schematics 888-994-7636 SM-GSSP BOILERLESS STEAMER...

  • Page 23: Assembly / Disassembly

    ASSEMBLY / DISASSEMBLY INSTALLATION 1. Position the board on four studs on the high voltage panel. WARNING: AFTER SERVICING GAS PIPING ON GAS MODELS, CHECK FOR GAS LEAKS 2. Install 6/32” lock nuts onto the studs and tighten in place using a 5/16” BEFORE PUTTING UNIT BACK IN SERVICE.

  • Page 24: Door Reversal Procedures

    DOOR SWITCH 2. Close the door until the door latch pin just penetrates the masking tape. Make sure the door pin contacts only the door latch spring. One normally open door switch is factory-installed on each side of the steamer 3.

  • Page 25: Element

    Models Affected: All SmartSteam Pro Boilerless Steamer Models 5. Remove element insulation cover by removing the 6ea 7/16” x 32 nuts using SmartSteam Pro Boilerless steamers never need deliming and only requires a ratchet and 7/16” socket. minimal maintenance to deliver high performance. Our mutual customers are so 6.

  • Page 26: Parts List

    GSSP-BL-3G/5G Parts List GAS CAVITY ASSEMBLY 178125 SECTION A-A SECTION B-B SCALE 1 : 2 146507 WELDMENT, FLUE EXTENTION, SSB-5G 144110 SCREW, #8 X 1/2 HEX HD SLOT MACHINE SELF, 410SS 071256 NUT HEXHEAD KEPS 10-32 145088 WELDMENT, LEFT COMB CHAMBER ACCESS 143986 WELDMENT, FLUE EXTENSION BRACKET BOTTOM 143976...
  • Page 27 GSSP-BL-3G/5G/10G Parts List BASE & CAVITY ASSEMBLY 178124 DETAIL B SCALE 1 : 2 BOTH SIDES SECTION A-A INSUALTION HIDDEN INSULATION HIDDEN BOTH SIDES SM-GSSP BOILERLESS STEAMER...
  • Page 28 GSSP-BL-10G Parts List GAS CAVITY ASSEMBLY 178908 SECTION A-A SECTION D-D 144110 SCREW, #8 X 1/2 HEX HD SLOT MACHINE SELF, 410SS 071256 NUT HEXHEAD KEPS 10-32 145158 WELDMENT, LEFT COMB CHAMBER ACCESS 145257 WELDMENT, HORIZONTAL FLUE SSB-10G 145074 BURNER ASSEMBLY, INFRARED 178091 PLATE, READY &...
  • Page 29 GSSP-BL-10G Parts List BASE & CAVITY ASSEMBLY 178909 ITEM NO. PART NUMBER DESCRIPTION QTY. 178855 WELDMENT, CAVITY ASM, GSSP, 10 PAN 178908 CAVITY ASM, GSSP-BL-10G 178042 WELDMENT, REAR PANEL& FLUE SUPPORT, GSSP-BL-10G 142745 BRACKET, LEFT HAND PANEL 142744 BRACKET, RIGHT HAND PANEL 005608 SCREW, HEX HEAD CAP, 1/4"-20 NT1101...
  • Page 30 GSSP-BL-5E Parts List ELECTRIC CAVITY ASSEMBLY 178183 SECTION B-B 4 ROWS (12) SECTION A-A SCALE 1 : 2 096857 SWITCH, DOOR 096841 SCREW #4-40 X 1/4" HEX MS 178091 PLATE, READY & HOLD SENSOR. GSSP 147285 THERMOSTAT, READY, SSB-3/5 178089 THERMOSTAT, HOLD, GSSP 069784 8-32 KEPS NUT...
  • Page 31 GSSP-BL-5E Parts List BASE & CAVITY ASSEMBLY 178182 14 10 DETAIL B SCALE 1 : 1 BOTH SIDES SECTION A-A INSULATION HIDDEN INSULATION HIDDEN BOTH SIDES INSULATION HIDDEN 179084 DRAIN GUARD & PROBE BAFFLE, GSSP-BL 078938 PIPE DOPE (NOT SHOWN) .03 OZ 042359 TAPE, DUCT, 3"...
  • Page 32 GSSP-BL-3E Parts List ELECTRIC CAVITY ASSEMBLY 178114 SECTION B-B 4 ROWS SECTION A-A SCALE 1 : 2 096857 SWITCH, DOOR 096841 SCREW #4-40 X 1/4" HEX MS 178091 PLATE, READY & HOLD SENSOR. GSSP 147285 THERMOSTAT, READY, SSB-3/5 178089 THERMOSTAT, HOLD, GSSP 069784 8-32 KEPS NUT 147693...
  • Page 33 GSSP-BL-3E Parts List BASE & CAVITY ASSEMBLY 178113 12 13 DETAIL B SCALE 2 : 1 BOTH SIDES 11 13 SECTION A-A INSULATION HIDDEN INSULATION HIDDEN BOTH SIDES INSULATION HIDDEN 078938 PIPE DOPE (NOT SHOWN) .03 OZ 179084 DRAIN GUARD & PROBE BAFFLE, GSSP-BL 141285 WATER PROBE FA NUT0404...
  • Page 34 GSSP-BL-10E Parts List ELECTRIC CAVITY ASSEMBLY 178201 SM-GSSP BOILERLESS STEAMER...
  • Page 35 GSSP-BL-10E Parts List BASE & CAVITY ASSEMBLY 178200 SM-GSSP BOILERLESS STEAMER...
  • Page 36 GSSP-BL-3G/5G/10G Parts List ELECTRICAL ASSEMBLY 178120 SM-GSSP BOILERLESS STEAMER...
  • Page 37 GSSP-BL-3E/5E Parts List ELECTRICAL ASSEMBLY 178110 SM-GSSP BOILERLESS STEAMER...
  • Page 38 GSSP-BL-10E Parts List ELECTRICAL ASSEMBLY 178864 SM-GSSP BOILERLESS STEAMER...
  • Page 39 GSSP-BL Parts List I/O BOARD ASSEMBLY 178115 SM-GSSP BOILERLESS STEAMER...
  • Page 40 GSSP-BL-3G/5G Parts List HIGH VOLTAGE ELECTRICAL PANEL 178128 SM-GSSP BOILERLESS STEAMER...
  • Page 41 GSSP-BL-10G Parts List HIGH VOLTAGE ELECTRICAL PANEL 178963 SM-GSSP BOILERLESS STEAMER...
  • Page 42 GSSP-BL-3E/5E Parts List HIGH VOLTAGE ELECTRICAL PANEL 178126 SM-GSSP BOILERLESS STEAMER...
  • Page 43 GSSP-BL-3E/5E Parts List 480V HIGH VOLTAGE ELECTRICAL PANEL 178129 SM-GSSP BOILERLESS STEAMER...
  • Page 44 GSSP-BL-10E Parts List HIGH VOLTAGE ELECTRICAL PANEL 178127 SM-GSSP BOILERLESS STEAMER...
  • Page 45 GSSP-BL-10E Parts List 480V HIGH VOLTAGE ELECTRICAL PANEL 178962 SM-GSSP BOILERLESS STEAMER...
  • Page 46 GSSP-BL Parts List CONTROL PANEL ASSEMBLY 178119 SM-GSSP BOILERLESS STEAMER...
  • Page 47 GSSP-BL Parts List PLUMBING ASSEMBLY 178123 SM-GSSP BOILERLESS STEAMER...
  • Page 48 GSSP-BL-3G/5G/10G Parts List GAS SUPPLY PIPING ASSEMBLY 178122 SM-GSSP BOILERLESS STEAMER...

  • Page 49: Graphic User Interface

    GRAPHIC USER INTERFACE Startup Without Delime Application Loading Image 1 GENERAL NOTES 12:00pm Minimum touch area id 40 (.312”) x 40 (.312”) pixels. Actual icons may be smaller. All buttons will invert their format when pressed and an audible beep will be heard to indicate actuation.

  • Page 50: Manual Cook

    will display instructing user to clean critical areas before restarting. Door icon Steaming in Progress screen, ready light will illuminate and one 3 second beep and Error popups can occur on startup screens. Menu is available during self- will be audible. Condensate spray remains off until ready temperature is reached diagnostics.

  • Page 51: Home

    HOME Not To Temp - Timed Not To Temp - Manual Home Home 12:00pm 12:00pm Not to temp To temp with cleaning shutdown clock SHUTDOWN H:MM:SS SHUTDOWN H:MM:SS 12:00pm 12:00pm SHUTDOWN H:MM:SS Unit Not to Temp Unit Not to Temp Timed Timed Pre-heating...

  • Page 52: Timed Cook

    NOT TO TEMP HOLD TIMED COOK Pop up occurs after Hold selection and prior to preheating is complete. Count down timer displays H:MM:SS. When time is less than 1 hour, display will show MM:SS. Text will be sized to fit screen and enlarge when time is less Cancel - Returns to Pre-heating screen.

  • Page 53: Hold Mode

    HOLD MODE is initiated and HOLD & READY thermostats are open; then heat will turn off. Heat will remain off until READY thermostat closes. Heat will remain off until This mode is entered from the Home page only. This is similar to Hold after READY thermostat closes then heat ON/OFF cycle rate will initiate.

  • Page 54: Menu

    HOLD MODE TIMER SETTING Pan Timer Done Set Name Home screen and non-cook screens Pop up occurs when a timer is activated / started in Hold mode. 12:00pm 12:00pm Yes - Starts timer and returns to timer screen. SHUTDOWN H:MM:SS No - Returns to timer screen.

  • Page 55: Settings

    Limit number of hours to 999. Zero hours will indicate the reminder is “off” and 88 Armory Road Off will be shown in Settings. Default is 0 hours. Delime Button Vicksburg, MS 39183 Delime Button Phone Delime Reminder Toll-free 888-994-7636 Delime Reminder Email ub-ts-groen-dl@ electroluxprofessional.com SM-GSSP BOILERLESS STEAMER...

  • Page 56: Service

    Set Date Date Confirmation Startup Date Date Confirmation 12:00pm 12:00pm 12:00pm 12:00pm Set Date Set Date Set Date Set Date Accept Date? Accept Date? YYYY YYYY YYYY YYYY MM/DD/YYYY MM/DD/YYYY Save Save Save Save Accept Accept Change Change DATE CONFIRMATION STARTUP DATE Accept - Accepts the date, locks the data and greys out the Startup date button Date will be entered by selecting each individual data box.
  • Page 57 DIAGNOSTICS Error Log Error Log Error Details Diagnostics includes: Board Communication (Active (green font) / Lost (red font)), Circulation Fan (ON/OFF), Fill Valve (ON/OFF Xxx mA), Drain Valve (On/ Off Xxx 12:00pm 12:00pm mA), Condensate Valve (ON/OFF Xxx mA), Cooling Fan (ON/OFF Xxx mA), Water Level Low (Open/Closed), Water Level High (Open/Closed), Water Level Overflow Error Log Error Log...
  • Page 58 Parts List Data Retrieval Parameters Code Parameters Start 12:00pm 12:00pm 12:00pm 12:00pm Parameters Code Parameters Data Retrieval Parts List Start 0000 Part #003887 Connect the USB drive before Model Select Model starting data retrieval. Terminal Block Enter Serial Part #098443 V************* Number Main Gas Valve...

  • Page 59: Delime

    BL-5GS, (2) GSSP-BL-5GS, GSSP-BL-10GS, (2) GSSP-BL-10GS. If entering Firmware Update Updating Firmware model number from start up error pop up, Save takes back to start up screen. Start SERIAL NUMBER ENTRY 12:00pm 12:00pm Serial number will always begin with a V and will have 13 additional characters which may include “-”’s and the letter T or B at the end.
  • Page 60 DELIME PREPARE CAVITY is complete, unit drains to Low probe. If no Low probe transition is seen within (2, 4) minutes of High probe transition, Cleaning popup is shown. Reservoir refills This screen is displayed after the Start button is pressed. Prior to and after to High probe.

  • Page 61: Errors

    ERRORS Error Warning Data Entry Door Open Error Error Fatal Warning 12:00pm 12:00pm SHUTDOWN H:MM:SS SHUTDOWN H:MM:SS 12:00pm 12:00pm SHUTDOWN H:MM:SS SHUTDOWN H:MM:SS Timed Timed Timed Timed Data Entry Error 1:30:45 1:30:45 1:30:45 1:30:45 Door Open Input appropriate text 01 - High 04 - Cooling based on error condition.

  • Page 62: Shutdown

    SHUTDOWN Service Mode Restart Shutdown Shutdown Image 1 Image 2 12:00pm Service Restart Unit? Startup Date Unit needs to restart Time for a break? Great cooking prior to resuming normal operation. You deserve it! today! We make Entering Service Mode Unit Status I'll see you an awesome...

  • Page 63: All Menus

    ALL MENUS 12:00pm 12:00pm 12:00pm 12:00pm 12:00pm Diagnostics Error Log Settings Parameters Unit Status Board Board Probe Error - Low Model Select Model Time Format 12 hr Active Active Communication Communication 02/04/2020 12:30pm Low probe changed state while hi probe on, Fatal Circulation Serial V*************...
  • Page 64 12:00pm 12:00pm 12:00pm 12:00pm 12:00pm Service Error Log Documents Error Desc. Unit Info 01 - Probe Failure (Fatal) Model: Probe Error - Low Probes are out of proper sequence Startup Date Error Descriptions Model Name (Low is off, high is off; High is on, 02/04/2020 12:30pm Low is on) Low probe changed state...
  • Page 65 Service Log Model No: Purchased From: Serial No: Location: Date Purchased: Date Installed: Purchase Order No: For Service Call: Date Maintenance Performed Performed By SM-GSSP BOILERLESS STEAMER...

This manual is also suitable for:

Gssp-bl-3eGssp-bl-3esGssp-bl-5eGssp-bl-5esGssp-bl-10esGssp-bl-3g ... Show all

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