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Fault
"E:30 / -80"
"E:36 / -25 / -26"
"E:38 / -25 / -26"
"E:10 / -00 / -10 /
-20"
"E:60 / -2B"
"E:30 / -10" and/or
Cause and troubleshooting
Unapproved extension installed on the water drain
hose.
Remove any unapproved extensions from the water
▶
hose.
→ "Connecting the appliance", Page 15
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 41.
▶
Drain pump is blocked.
→ "Cleaning the drum", Page 39
▶
if the fault is displayed again,
→ "Cleaning the drain pump", Page 41
▶
Inlet opening of the rubber gasket is blocked.
→ "Cleaning the intake opening in the rubber gas-
▶
ket", Page 43
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 39
Switch the appliance on.
3.
If the display appears again after you clean the
4.
pump unit, call customer service.
→ "Customer Service", Page 57
Note: You can deactivate and manually dose the intel-
ligent dosing system until the fault is rectified.
→ "Buttons", Page 23
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
Clean the water inflow filter.
▶
Troubleshooting en
45
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