Troubleshooting - Sony BRAVIA XR-85Z9K Setup Manual

Detaching the Table-Top Stand from the
TV
To detach the Table-Top Stand from the
TV, remove the screws
Attaching the Bottom Corner cover
Make sure to attach the Table-Top Stand
in narrow position before installing the
Bottom Corner cover
to the Setup Guide.
BC
Screw
(supplied)
{15 kgf·cm}
Note
• Be careful when lifting the TV as the Table-Top
Stand is detached, the Table-Top Stand may
topple over and cause personal injury.
• Take care when removing the Table-Top Stand
from the TV to prevent it from falling over and
damaging the surface that the TV is sitting on.
• Do not remove the Table-Top Stand for any
reason other than to install corresponding
accessories on the TV.
.
by referring
BC
BC
Screw
(supplied)
1.5 N·m
• Be sure the TV is vertical before turning on. To
avoid uneven picture uniformity do not power
on the TV with the LCD panel facing down.
• When attaching the Table-Top Stand again, be
sure to fasten the screws (previously removed)
to the original holes on the rear of the TV.
Using the Camera and
Microphone Unit (supplied)
A software update may be required to use
the Camera and Microphone Unit. For the
latest information about software updates
for your TV, visit:
https://www.sony.com/am/support

Troubleshooting

General troubleshooting for issues like:
black screen, no sound, frozen picture, TV
does not respond, or network is lost, do the
following steps.
1
Restart your TV by pressing the power
button on the remote control for about
five seconds. The TV will restart. If the TV
does not recover, try unplugging the AC
power cord then press the power button
on the TV and release it. Wait for two
minutes, and plug in the AC power cord.
Or, press the power button on the TV for
about 40 seconds until the TV turns off.
2
Refer to the Help menu shown below.
3
Connect your TV to the Internet and
perform a software update. Sony
recommends you to keep your TV
software updated. Software updates
provide new features and performance
improvements.
4
Visit Sony support website (information
provided at the end of this manual).
5
Perform the factory data reset.
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