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CONTACT INFORMATION
www.bostonsight.org
464 Hillside Avenue, Suite 205
Needham, MA 02494
PROSE device problems, including
application, removal, or cleaning
Patient Emergencies (BostonSight, Needham only)
(after hours, weekends, or holidays)
Please note the patient emergency line is for
BostonSight-Needham patients ONLY. If you are not
a BostonSight-Needham patient, please contact your
PROSE provider directly.
Order a replacement PROSE device(s) or for
damaged or lost devices, please contact:
Insurace Pre-Authorization
Insurance claim follow-up/appeal
Warning
Increased eye redness, pain, discharge, sensitivity to light, and/or significant reduction in vision may
signal infection and requires IMMEDIATE attention. Please contact your primary eye care provider and
ask them to keep your PROSE doctor aware of any findings.
Main Phone: (781) 726-7337
Main Fax: (781) 726-7310
Doctors and staff CANNOT respond to medical
issues via email.
1. Review this guide
2. Visit www.bostonsight.org/patient-resources to view
our Device Application and Removal video series.
3. Call 781-726-7494 to leave a message for an
ophthalmic technician.
Patient Emergency Line: (617) 755-5929
The emergency telephone line should NOT be used in
cases of broken or lost devices, medication
questions, or solution and cleaning questions. Please call
our office during normal business hours to discuss any
non-emergency issues you may be having.
Device Coordinator: (781) 726-7476
If you are requesting device servicing, complete the
form linked below and include it with your devices.
https://www.bostonsight.org/patient-resources
Loren Stead: (781) 726-7435
Lynn Carter: (781) 726-7505
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